Holbergstrasse 1, Kloten, 8302 Kloten, Switzerland
#7 of 15 hotels in Kloten
Guests' ChoiceBased on 562 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.4
Staff
8.6
Value for money
8.4
Free Wifi
9.0
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End of dialog contentReviewed: March 16, 2025
Sipho
SwitzerlandNo smoking area or verander
Clean and spacious
Stayed in March 2025
Reviewed: March 6, 2025
Veslov
United KingdomGreat personal service.
Stayed in March 2025
Reviewed: February 25, 2025
Tatiana
United StatesNothing
Close to airport, clean and spacious rooms
Stayed in February 2025
Reviewed: February 24, 2025
Kryeziu
GermanyThe room smelled like whatever was cooled in the kitchen at the end of the day
Online check in and check out, quiet,
Stayed in February 2025
Reviewed: February 23, 2025
Esther
United KingdomThe room had paper cups for hot drinks so I used a glass from the bathroom and it broke and all the hot water went over my legs giving me a mild burn. Best put a note in the room about this. I'm restaurant s you get coffees served in a glass. Otherwise everything else was good The checking in was fine but checking out online not needing this extra work . So put keys behind the curtains at reception 5 am to go to airport
The location and Steak house below in the building.
Stayed in February 2025
Reviewed: February 13, 2025
Janet
United StatesAll was good
Good hotel near to where we wanted to eat that evening
Stayed in February 2025
Reviewed: January 2, 2025
Howard
DenmarkNot having a hotel shuttle is inconvenient
Stayed in January 2025
Reviewed: December 18, 2024
Kamol
ThailandNothing
Clean
Stayed in December 2024
Reviewed: December 16, 2024
Carol
AustraliaThe fact that we didn't stay longer. It was a lovely stay in Zurich.
Excellent friendly welcoming staff. Although digital services were available, the service we received in person was most exceptional. The cleanliness of the Hotel and our room was 10/10, We were so surprised to hear the age of the Hotel, as we thought it was brand new - it was so clean. Our room was spacious, comfortable and had a large window with a view. Extra additions included: Free wi-fi, a working desk, fridge and tea/coffee making facilities. Located in the heart of Kloten. It was walking distance to the Zurich airport to visit the Airport viewing deck (a super cool outing) or a 5 min taxi ride to Zurich Airport/Bus station to continue our travel journey. Trains are available to travel to the city. There was a number of Supermarkets and fast - food outlets nearby. Domino Pizza was delicious. We definitely recommend this beautiful friendly Hotel, you won't be disappointed.
Stayed in November 2024
Reviewed: December 12, 2024
Sigrid
United StatesKloten train station was in short walking distance. The airport is also nearby. Reception called taxi which arrived early and got me to the airport quickly. Once, I even walked to the airport from here - about 1.5 km on a safe path. I've stayed here many times. The room is consistently clean and comfortable. A great bakery is across the street for a simple meal. There is also an Aldi and Migros neary if needed. Overall I would recommend a stay here. I have not eaten the breakfast or at the restaurant in the building so cannot comment.
Stayed in December 2024
Reviewed: December 12, 2024
Emmanuel
GermanyNothing really
Booking and check-in was smooth. And the Location is very strategic, close to the train station, supermarket and restaurants. Parking free in included in price. Which was the first I was experiencing in Zürich. That was amazing
Stayed in December 2024
Reviewed: December 10, 2024
Danilo
NorwayWater was not hot all the time when i was showering. And heater in the room is not strong enough to keep the room warm. I put it on maximum.
Stayed in December 2024
Reviewed: November 26, 2024
Payne
United KingdomSmall fridge in room would have been nice
10 minutes from airport by taxi very near train station
Stayed in November 2024
Reviewed: November 24, 2024
Vc
United Kingdomn/a
Good location, clean, value for money
Stayed in November 2024
Reviewed: November 18, 2024
Viktor
United StatesClean modern rooms
Stayed in November 2024
Reviewed: November 15, 2024
Sebastian
NetherlandsLocation , very clean , good bed and polite people
Stayed in November 2024
Reviewed: November 13, 2024
Ruben
United KingdomThe restaurant was closed
Great location to stay near Zurich airport
Stayed in November 2024
Reviewed: November 4, 2024
Sigrid
United StatesHave stayed here several times. It's always clean and comfortable. If necessary, I could walk the 1.5km to the airport. I miss the shuttle service but a taxi was 18sfr and arrived earlier than expected. There is a nice bakery just across the street for a light meal and there are lots of shops within a few blocks walking distance. The hotel is also a short walk from the Kloten train station. There is also a restaurant on site but I did not use it so cannot comment, but I find that convenient.
Stayed in November 2024
Reviewed: October 28, 2024
Viktor
United StatesClean modern rooms 10 minutes drive to the airport
Stayed in October 2024
Reviewed: October 21, 2024
Cagin
TurkeyThe plugs are all Swiss so for European plugs you need a converter. The “squeeze to use” soaps are not practical, especially when there’s little left in it. The bar for hanging the clothes is very short and there was no other wardrobe so storage is problematic, especially if you plan to stay for more than 2 days.
Convenient location, clean room, easy check-in and out. Price/performance is good.
Stayed in October 2024
Reviewed: October 17, 2024
Noémie
CanadaMaybe the pillows were a bit too thin
Very good value! Rooms were clean and modern
Stayed in October 2024
Reviewed: October 13, 2024
Karen
United StatesNo way to get cool air into the room. Sleeping was a little stuffy. Could’ve used either a fan or a way to open a window.
The property was very clean and friendly. It was located well to catch the train into Zürich HB. It also was located well for getting to the airport. Everyone on staff were very helpful.
Stayed in October 2024
Reviewed: October 10, 2024
Amy
United StatesThe bathroom was very small. Packet coffee was terrible.
Loved how close the hotel was to the airport(5 min drive) and that we could walk to restaurants/shops. There is also a bakery across the street if you wanted to get breakfast. We had an early morning flight, so did not go here but walked by it and looked fabulous. We had a rental car and were able to park for free. Room was clean. We read some reviews saying it was spacious. Maybe by European standards, but to us being from American, it was small. Especially the bathrooms. The shower area and toilet area were two separate rooms and very small. There is a kettle in the room for tea and Nescafe packet coffee. (I tried this and dumped down the sink, it was so horrible, but appreciate that there was something). Also a complimentary bottle of still water was in the room, as well as a small refrigerator. Washcloths were provided, which is a rarity in Europe. The room was perfect for us to overnight before a flight from Zurich back to the USA.
Stayed in October 2024
Reviewed: September 30, 2024
James
United StatesBreakfast could of been better
Location was great
Stayed in September 2024
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