Neumühlequai 42, Unterstrass, 8006 Zurich, Switzerland
#79 of 125 hotels in Zurich
Guests' ChoiceBased on 827 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
8.5
Facilities
8.3
Staff
8.8
Value for money
7.6
Free Wifi
8.7
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End of dialog contentReviewed: August 8, 2022
Elena
SwitzerlandRooms could be bigger
Location, room service and restaurants
Stayed in August 2022
Reviewed: August 5, 2022
Bettina
United StatesNothing to report other than checking out was not fast.
Great location and air conditioned. Very friendly and helpful staff.
Stayed in August 2022
Reviewed: August 5, 2022
Abeer
Kuwaitroom was small
it’s near the shopping area 15 minut by walk
Stayed in May 2022
Reviewed: August 4, 2022
Ahmed
United Arab Emiratesroom and bathroom is samll
The location of hotel
Stayed in July 2022
Reviewed: July 24, 2022
Nasser
KuwaitThe room was not clear at all. There were opened tea sachets and sim cards and written breakfast brochures from several weeks before our stay in the drawer.
Stayed in July 2022
Reviewed: July 20, 2022
Yousef
Qatarthe room service and the room has no free drinking water provided in the room
the staff were very friendly and helpful
Stayed in July 2022
Reviewed: July 19, 2022
Sara
United Arab EmiratesView from room should've not booked in north wing.
Location
Stayed in July 2022
Reviewed: July 11, 2022
Amer
United Arab EmiratesL
Room
Stayed in July 2022
Reviewed: July 10, 2022
Dollaporn
ThailandWe booked for 3 people but there were only 2 sets of pillows, blanket, and towels. They had not realized it until we asked for another set. Anyway, hotel staff was really helpful.
Not far from the train station. Hotel staff and facilities are awesome.
Stayed in June 2022
Reviewed: July 1, 2022
Kirans_uk
United KingdomBreakfast was good - location was good as close to Bus station! A bit out of location for restaurants, Would have preferred a bath Tub for the price we paid - club room was a decent size and the view was beautiful.
Stayed in May 2022
Reviewed: July 1, 2022
Sandra
EgyptQuality of room service food was lower than expected.
Location, service, and friendliness of the staff was exceptional.
Stayed in June 2022
Reviewed: June 30, 2022
David
United Statesparking was too expensive.
breakfast was great.
Stayed in May 2022
Reviewed: June 28, 2022
Imee
Philippinesi was charged for breakfast even it was included in my booking package. when i checked out i was informed that i will only pay for city tax. but upon email i was charged for breakfast. just a hassle to call and ask for a refund.
location
Stayed in June 2022
Reviewed: June 25, 2022
Ali
United Arab Emiratesgreat breakfast varity of foods near central train station
Stayed in May 2022
Reviewed: June 22, 2022
Thamer
Qatar.
perfect view
Stayed in June 2022
Reviewed: June 18, 2022
Michael
Qatardated
location and staff
Stayed in June 2022
Reviewed: June 14, 2022
Josephine
PhilippinesThe downside is the room inconvenient cleaning schedules. Cleaners would just knock then opens your door even with the privacy note hanged by the doorknob. The frequency of them knocking is also at times annoying because it’s too early in the morning like around 6am.
the location is strategically located near the river, a park, tourist bus parking and the Hauptbahnhof. Staffs at the Concierge, Front desk and breakfast restaurant are very courteous and helpful.
Stayed in June 2022
Reviewed: June 13, 2022
Anoush
United Statesno transportation service. expensive. rooms are smaller.
friendly staff.
Stayed in June 2022
Reviewed: May 31, 2022
Qutub
EgyptThe shower is tight. The water would flood the bathroom floor.
The rooms are spacious; the property is closely located to the city center. The amenities are plenty. The breakfast spread was amazing.
Stayed in May 2022
Reviewed: May 23, 2022
Zainab
United Statesit was overall good.
location
Stayed in May 2022
Reviewed: May 22, 2022
Matthew
Hong KongI had a bad checkout experience with one of the staff. My colleague, who checked out after, also complained of that person. Not helpful and not friendly. Was really the only sour thing of note.
I thought the person who ran things around the bar was an absolute gent. He stood out as very friendly and helpful.
Stayed in April 2022
Reviewed: May 13, 2022
Abdul-rahman
Saudi Arabiathe size of the room is not very big
Welcome by receptionist and they are very much helpful.
Stayed in May 2022
Reviewed: May 8, 2022
Mohammed
United Arab EmiratesWhen I received my car from the hotel’s valet parking there were some scratches in my car and i informed the hotel and i ask them to check the cameras but they did not give me any feedback. Also, during the checkout, i found out that the hotel charged me around extra 200 franc and i asked them to check the bill for my stay at the hotel and then they told me that this extra 200 was added my mistake!
Stayed in May 2022
Reviewed: May 7, 2022
Kalyakorn
Thailandlocation is quite far from city center. staff was said to us that would bring Prosecco for Celebrate our honeymoon, but we didn’t get any for the 3-day we stayed there
good room sizing
Stayed in May 2022
Reviewed: April 25, 2022
Mohamed
United Arab EmiratesPrice very expensive
Friendly staff and helpful and very good smile
Stayed in March 2022
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