There is no elevator

Concha y Toro 33 hotel is situated on a historic block of restored buildings. The interior is updated, modern, clean and well-designed.

Stayed in March 2025

The only window in the room was internal, it looked onto the landing so the blind was down all the time which made it feel claustrophobic. It took a long time for the hot water to come through and the pressure was not so good. The bathroom sink had plumbing issues and drained on to the floor.

The property is in a good location it was approximately a 30 minute walk to the main plaza where most walking tours start from and easy to navigate your way there. The staff were very friendly and helpful.

Stayed in March 2025

They spoke English well, and that was special on our trip. Nice breakfast with several unique items on the menu. It is a walkable distance from the center, but the sound bus system could have done it walking.

Stayed in January 2025

No lift if you have some luggage to struggle with...

Very modern and nicely furnished ， great breakfasts, very friendly and helpful staff

Stayed in February 2025

There are no elevator to the rooms. We have to lug all the bags up/down.

Tea time and wine time every evening. Very attentive and responsive staff. Very quaint street.

Stayed in February 2025

I would have preferred another option of PLAIN yogurt, and whole fruits as well. It would be nice to have had either a local product, honey, cheese, pastries, as everything was obviously not unique. Menu options need to include small plates to accompany a glass of wine. Local small dishes, fresh cheeses, similar to tapas perhaps. It would be nice if there were a more pleasant and safer environment in the nearby fountain plaza. There were always very unclean, loud groups and individuals, including homeless people outside and some pushing their carts who were yelling at me and making lude gestures. It was frankly frightening. Because of this, I would not recommend staying at the hotel for most travelers as this really was very unpleasant and ultimately I felt unsafe. The fountain area, buildings and balconies are truly splendid, but the loud music and shouting of the gathered groups was off-putting.

It was nice to have the option for including breakfast. The restaurant was a bonus, very convenient. The history of the area, the duPont family and business connection should be explored. Please prepare and provide this information to guests. There is even an historic photography display prepared by local organization that has put up public display on barrio's significant history. This will be a draw for many.

Stayed in February 2025

Staff very friendly and accommodating. Coffee machine in dining area always available. Complimentary wine in the evening was a nice bonus.

Stayed in February 2025

Our room was a little noisey. It's an older building and we could hear partying in the streets. If you are a light sleeper ask for a room off the street.

The location was great, we walked to everything we wanted to see and some decent restaurants were right down the street. The room was comfortable with working AC. Breakfast was the best we've had while traveling through Chile.

Stayed in February 2025

Too small rooms, lack of real windows in the room. Overpriced.

The building is very nice, the street itself is charming but abandoned. It is 15 minutes walk to Plaza des Armas. Rooms are clean but really tiny and lot of them have windows that faced to the corridor, so if you don't want other guests to look into your room, you can't open them, which means it is like you have no window. The breakfast is good and there is a wine testing in the evening.

Stayed in February 2025

Nothing

Really comfy, great friendly helpful staff and lovely touches like complimentary wine and cakes

Stayed in February 2025

Very helpful and friendly staff, room was lovely and clean!

Stayed in February 2025

Unbearable sewage/eggy smell in the morning in the room. No out facing windows (just one into the hallway) which felt odd

Staff are absolutely wonderful and nice neighbourhood. Thoughtful touches such as wine hour.

Stayed in February 2025

the room could've been a bit bigger..

Th service was excellent, all members of the staff very friendly and helpful. rooms are very small, struggled with placing two suitcases anywhere, but over all a brilliant little hotel in a nice location, just outside the city centre, but walkable dictance to everywhere. great idea with the free glass of wine between 7 - 8pm!

Stayed in February 2025

Evrething was eccellente

The Hotel Is very nice and the people is very friendly. One of my best experience in hotel. The Barrio a Concha y Toro looks a bit ‘unusual’ but is very nice. Enjoy!!

Stayed in February 2025

Location is a bit sleepy

Friendly and attentive staff, by far the best I encountered in Santiago. Satisfying breakfast. Comfortable common space stocked with good coffee and hot cocoa available all day. Nice classic building

Stayed in January 2025

The hotel is built within a lovely old style building and surrounded by buildings of a similar age. A shame the students in the area are to keen to graffiti these lovely old buildings.

Good clean hotel. Very close to the metro for access to the city. Staff very helpful.

Stayed in January 2025

The area is sooooo quiet you need Uber to lively places

The staff are wonderful. 7 week trip and the first to offer us a cold or hot drink on arrival and an early check in. Afternoon tea and wine hour complimentary fab. A few pounds in Uber to the restaurants and bars.

Stayed in January 2025

The internet didn’t work, and on the ground floor, every time a car drove by, the noise was quite loud.

There was a wine tasting experience every night and they provide a nice breakfast.

Stayed in January 2025

no sound insulation. you can hear everything within hotel and from outside. on weekends there was loud music on the street

helpful staff and cozy hotel. rooms are okay and there are even sometimes small little candies from the cleaning staff. very nice concept with boutique character. breakfast was good and had a decent selection. all day free coffee and tea. as well as free wine tasting in the evening. location is good and close to subway, bus and you easily find a taxi around the corner. you could even walk to the bus terminal and train station (no it is not more dangerous as everywhere else in the world).

Stayed in December 2024

No natural Light in the room and a bit noisy. Also location a bit limited

Lovely touches of tea time and wine time

Stayed in December 2024

Very nice property. Friendly and helpful staff. Central location.

Stayed in November 2024

The location was great, but the proximity to what was a party venue a little further down the street will be an issue for some people & I did find the loud music that went on late spoilt my stay. The whole area is waiting for redevelopment so some of the streets are empty with boarded up buildings which gave the whole area an edgy feel.

The hotel has been beautifully restored & the interior & room décor was to a very high standard. The staff where very helpful & spoke good English & were able to assist with some trips.

Stayed in December 2024

The area has beauty in the architecture but lacks some upkeep...but with metro and Uber etc it's not an issue.

The staff are outstanding ...they make the hotel. Rooms are very clean and breakfast great

Stayed in December 2024

The room was very small.

The excellent staff- very attentive and friendly. The place- very nice. Breakfast- excellent, variety to choose from. Close to public transportation.

Stayed in November 2024