Very nice room, great staff and good breakfast. Not the best neighborhood, but didn't experience any problems

Stayed in March 2025

Comfy beds, clean room, friendly staff.

Stayed in February 2025

Stayed for three nights, as we couldn’t pay per debit card in Dollars we had to withdraw money and exchange it in order to save the 19% taxes which is annoying but ok, but they didn’t allow us to bring our luggage to the room first and pay afterwards so we had to walk to the Afex with all our luggage; not much of a good service in my opinion

Really nice spacious rooms, good breakfast, nice view on the terrace

Stayed in March 2025

Very friendly staff

Stayed in February 2025

The location,dangerous neighborhood ,dirty and scary

The room are very comfortable

Stayed in February 2025

Close to the airport, quiet, great gym. Wish we would have stayed here the first time we were in Santiago.

Stayed in February 2025

Nothing

Stayed in February 2025

There is not a clear sign to identify the hotel in Calle Libertad 22. The entry from Calle Romero 2850 is much more easy to locate, it there isn’t a huge sign indicating the hotel is there. The hotel itself starts at the 3rd floor of the building, and is easily accessed by elevator. The neighborhood is ok, but don’t compare it to upper class neighborhoods, it can be dangerous if you’re not aware. One downside is that our room seemed to be right under the hotel gym, and some people were working heavy on their deadlifts well through the night.

The room is pretty decent, with a spacious and clean bathroom, and comfortable beds. The towels and linens are very clean and comfortable as well. Overall a great room to sleep in. The breakfast is good as well, with good options. It is very well located in the sense that is half a block away from a metro station, which made our trip very convenient. We were minutes away from key monuments and spots in the old center, and the metro allowed us to easily go to farther spots.

Stayed in February 2025

The location is very unsafe. And is quite far from the tourist places.

The hotel was very nice but the location is very unsafe, there are a lot of stealers in the area. Santiago was nice place to stay and the uber worked really well. And the best thing is the breakfast, really nice!!

Stayed in February 2025

The constant thumping that could be heard throughout the hotel from the fitness center below - we can only assume it was from weights being dropped to the floor. From 8am to 11pm at night. Plus it wasn't in the best location - nothing really walking distance to the main city areas - only markets etc that we felt like we would not like to go at night for instance.

Our room was very clean and comfortable

Stayed in February 2025

Nothing

All

Stayed in January 2025

Gym. Amount of room you get

Stayed in January 2025

Could be cleaner, lots of dust Breakfast options very limited especially for vegetarians

Very spacious room, comfortable bed Big bathroom and powerful shower Good location close to metro Friendly staff Modern nice decor Gym is great

Stayed in November 2024

The neighborhood is nondescript. You end up taking a taxi or walking to more interesting parts of the city.

The room was a perfect option for our group of three (three twin beds). The breakfast was great, and the room was a good value. It's a popular spot with Chinese tour groups. The outdoor patio was a really nice touch.

Stayed in December 2024

No

Stayed in November 2024

There was nothing.

The rooms were large, bed was very comfortable and spacious. They had karaoke in the restaurant which was fun. The food and wine were good. The staff was helpful and friendly.

Stayed in December 2024

Friendly staff! They lent us a subway card for us to use. The room was clean. Breakfast was good!!!

Stayed in November 2024

Great value for money. Location is central but not the safest. Just be careful. We were there before our flight and it was great. You can buy bags before traveling, since you’re in a super commercial area with cheap prices. Staff is competent and breakfast and comfort were great for that price.

Stayed in October 2024

Nice rooms with nice included breakfast. Very good restaurant inside the hotel.

Stayed in November 2024

My room was in front of an office, too noisy on that hallway

Very comfortable bed and very good breakfast.

Stayed in November 2024

We had electrical issue and had no hot water so we could not take shower until next morning, and they did not change our room though we asked, they repaired in later night though.

Clean and the manager was very kind and helpful and he could speak good english which was rare in chile.

Stayed in September 2024

Location is a bit strange and no restaurants in walking distance, but 20min drive from an area with great restaurant options - Uber is cheap.

Lovely room, spacious, big comfortable bed, big bathroom with good shower and friendly staff.

Stayed in September 2024

Every time that I asked something to the staff they find a way to make it happen, but always with sad faces or feeling that they were doing it by obligation. They never smile. In the breakfast room, the same. But this was a problem in general in Chile, not just in the hotel. And the breakfast could be a bit better, sometimes missing some stuff after 9 am.

The hotel is incredible, they're still renovating some areas (the new bar) and will be even better in the future. The room was better than the pics, beds and pillows were perfect. Great bathroom as well. Super close to the metro, 5 minutes walkable max. Perfect location.

Stayed in September 2024

A little hard to find. Staff wasn’t especially welcoming.

Clean, very comfortable bed, fantastic water pressure, safe underground parking.

Stayed in September 2024