perfect place if you arriving late and leaving early! Reception works 24/7 and they serve breakfast from 4am! also we were able to leave our luggage for a few days while visiting Puerto Williams, we really appreciated it

Stayed in March 2025

Our room was at the front entrance and it was very loud with people coming and going throughout the day and night.

Great location and comfortable and clean. Great price and breakfast.

Stayed in March 2025

I liked everything.

The breakfast was very good, it had many different kinds of things.

Stayed in February 2025

No external window to our room.

Cheap and cheerful. Tiny bedroom but clean and comfy bed.

Stayed in February 2025

Not close to center

Good value

Stayed in February 2025

No natural day light (only a small roof window). Room is within the building, surrounded by other rooms with thin walls. Room is quite small.

Room is clean. Breakfast is served from 4:30 am (in case you have a tour).

Stayed in February 2025

At the breakfast, there were 3 ladies working. But not one of them told me about the toaster being broken or that the cheese, ham, and jams were only available on request. They watched me eat dry bread whilst the area filled with smoke. I think the breakfast is actually good, just staff not being mindful.

This is a cozy hotel. It is within walking distance of the city center. The rooms are small, but clean.

Stayed in January 2025

The water from the shower had fluctuating temperature. Also, the breakfast has some low quality products (ham & cheese were weird)

The room was clean and the beds were comfortable. It was also nice that you could control the heat of the cabin. Breakfast had a nice variety available (eggs, cereal, some fruit, etc).

Stayed in December 2024

The vibes of the staff were a little off. While no-one was directly rude or upset it seemed like we were bothering them anytime we needed anything. This stands out significantly as we stayed at many other places during the trip (including in Punta Arenas) where everyone was overly kind and welcoming. There were also some stains on the linens. Overall nothing bad happened, but we were happy to be leaving and moving on when our stay was over.

We stayed in a 2 room apartment. This was nice for our group of 5 because we had ample space. The shower was good with plenty of hot water for 5 people and high pressure. It was also nice that the breakfast hours started at 4am as we had to leave early in the morning for a tour.

Stayed in November 2024

On demand gas fired water heater was impossible to adjust for a constant temperature in the shower. Ear plugs worked to modulate traffic noise as Unit 1 is right on two streets.

Super large breakfast from 4 am. Spacious cabania #1. Bigger than expected.

Stayed in October 2024

Breakfast coffee was poor and the overall quality of the food was adequate, but not great.

We had a 2 bedroom unit that met our needs, traveling with another couple. Parking was secure and everything went well. The value was excellent. We got what we paid for and we came back and stayed again.

Stayed in February 2024

We could hear other people's snoring. You must not be a light sleeper. Room is really small.

Nice people, nice breakfast, nice location !

Stayed in December 2023

Very clean. Nice breakfast.

Stayed in February 2024

It was quite noisy as we could really hear all the other rooms (and their TV!). The shower flow was also really bad.

The people were really nice. We asked for a laundry and it was perfect (12 000 CLP). The bed was really confortable, the rooms were really cute and the breakfast was really nice.

Stayed in February 2024

The noise, the walls were very thin and resulted in a disturbing nights sleep

The kitchen staff and cleaners were very friendly

Stayed in February 2024

Nothing.

Breakfast available from very early 4am.

Stayed in February 2024

paperthin walls, can't get dark during the night

Good value for the money, central location

Stayed in January 2024

Breakfast could be better, there were very few options. Rooms are quite noisy

Good place to spend a couple of nights max., if you have booked tours in Tierra de Fuego and if you have got a car to move around town as it is not super close to the centre.

Stayed in December 2023

Only issue was the lack of WiFi in the room- had to sit in the dining room to use the WiFi.

The staff were lovely and really friendly. Language barrier made it difficult but they were open to using Google translate to support me. Facilities were basic but good. They made up the bedding and cleaned the room every day

Stayed in January 2024

We had to use the bathroom with the door open because the toilet area was so small. They didn’t picture it so it was difficult to see what it was about. Also this place was low key dusty bc i had allergies the entire time i was staying here with my boyfriend. The bed was very squeaky and hardly any space for your luggage and belongings. There’s not much variety for the breakfast- just eggs with bread ham and cheese with fruit and some other breakfast stuff but not much. You can hear everything outside your door, the neighbors noise is your noise.

Breakfast is decent they let you take sandwhiches with you and wrapped it for us! They were nice about it! The staff are awesome and super helpful with recommendations! The location is good and easy to get around Punta Arenas! They also let you leave your baggage with them and it’s safe!

Stayed in January 2024

Small room, is was a clean room but with no window

Clean, nice dining room, friendly staff

Stayed in December 2023

The staff created some confusion. They initially confirmed to us that they have an accessible room reserved for us, but when we arrived the room was already occupied by other guests and they tried to put us on a room on Level 2 instead. Not everyone in the reception spoke English, making it difficult to communicate. When we said we cannot manage stairs as we were staying for 4 nights, they gave us another room on ground floor after a lot of discussion with boss on the phone. After 2 days when we insisted, they said the accessible is now available and they can shift us. But when I asked why wasn’t it offered this room on first day despite email confirmation, they just said we dont know who replied on the email. The breakfast was also mediocre, needs an improvement in quality of items.

The property is well maintained and has good accessibility for wheelchair. Its only a short 10-15 mins walk from city centre

Stayed in December 2023

There is not enough hot water in shower.

Stayed in December 2023

The rooms are small, and the window faces the hallway, so when people arrived really late at night we got woken up by the light and voices. The siphon of the shower was broken.

The staff was really kind and welcoming. The breakfast was good and the lunch too.

Stayed in November 2023