Av. Vicuña Mackenna 47 , Downtown Santiago, 6500100 Santiago, Chile
#30 of 110 B&Bs and inns in Santiago
Guests' ChoiceBased on 404 B&B reviews
8.9Cleanliness
9.1
Comfort
8.9
Location
9.3
Facilities
8.7
Staff
9.6
Value for money
8.9
Free Wifi
9.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 4, 2024
Liamnzl
New ZealandNothing
The hosts were very accommodating and the accommodation has a great vibe.
Stayed in May 2024
Reviewed: April 21, 2024
Sun
CanadaThe only thing is you can hear the hallway sound when people pass by. But everyone is quiet at night, in the morning may wake you up. With an ear plug would be solved!
It's a wonderful choice for solo travelers. Its also a great choice for girls who travel alone. Definitely my first choice in Santiago! Clean, safe, nice staff!!!!
Stayed in April 2024
Reviewed: April 21, 2024
J
CanadaEverything! The staff were so friendly and helpful, the building was so cute and full of character, and the location was perfect.
Stayed in April 2024
Reviewed: April 11, 2024
Kendall
United StatesEnjoyed my short stay. All of the excellent reviews and photos were accurate! Nice common areas including an interior patio. WiFi worked well. Very helpful staff for guiding you to restaurants, historical sites and different modes of transportation. Drinks available from a small bar. Several major museums and historical sites are accessible on foot. Highly recommend.
Stayed in March 2024
Reviewed: April 9, 2024
Elizabeth
United KingdomNothing
A quirky art filled Hostal with brilliant friendly staff who made it seem like home. In a wonder area, easy & safe to walk around.
Stayed in April 2024
Reviewed: April 4, 2024
Natasha
United KingdomAll good
Such a lovely place to stay. The whole place is very cosy and the room was super clean. The staff were also really helpful. We had a problem with our flight and they went out of their way to help us. We wish we had had more time there. Thank you very much.
Stayed in March 2024
Reviewed: April 2, 2024
Wu
ChinaNo
Very nice staff Very good vibes And very good location
Stayed in March 2024
Reviewed: March 26, 2024
Georgia
United KingdomN/A
Really beautiful old property, spacious rooms and bathrooms and nice common areas. Good breakfasts! The owner is lovely!
Stayed in February 2024
Reviewed: March 23, 2024
Riccardo
ItalyOur stay at the hotel was amazing because of the incredible staff. They explained everything, stored our luggage, and gave us a map with tips on what to see and do. The hotel offers great value for the price, with a perfect location for exploring the city. Our room was clean and quiet, thanks to the double glass doors, even though it faced the street. Overall, the staff made our visit perfect, and the hotel was a great place to stay.
Stayed in March 2024
Reviewed: March 22, 2024
Sally
AustraliaHandy central location. Staff are extremely friendly and helpful. Nice old building with interesting decor.
Stayed in March 2024
Reviewed: March 13, 2024
Alison
United KingdomLoved the building, colourful decor, friendly staff (and pet dog), and good location for exploring central Santiago
Stayed in March 2024
Reviewed: March 9, 2024
Luc
CanadaNothing, we were satisfied, And the lady at the reception was very helpful with the request we had. We greatly recommand this hostal.
The place is a bit oudated but charming and the staff very helpful and kind. The breakfast is more then expected, very complete, fresh and table served, Not a buffet.
Stayed in February 2024
Reviewed: March 9, 2024
Christine
AustraliaI wasn't advised they did evening meals.
Lovely breakfast
Stayed in January 2024
Reviewed: March 5, 2024
Jana
GermanyNo warm water in the shower and the rooms are not soundproof (but usually other guests were quiet at night)
Cosy and clean hostal with nice common areas full of art displays. I also liked the cafe/bar where you can have a drink after a day in the city. The staff are super friendly and provide a lot of advice on things to do in Santiago.
Stayed in February 2024
Reviewed: February 26, 2024
José
BrazilGreat, safe location in the center of Santiago. Staff was very helpful.
Stayed in January 2024
Reviewed: February 24, 2024
Alison
AustraliaThe 1 ply toilet paper
Clean, spacious room. Responsive and helpful staff with 24/7 reception. Beautiful decor with paintings. Good location
Stayed in February 2024
Reviewed: February 19, 2024
Bundacat
AustraliaNothing. It was all good.
Family run hotel in a lovely old building. Short walk to the train, and restaurants. Staff went out of their way to make me feel welcome and to help making arrangements for taxis and day tours. Very nice friendly atmosphere. Large room, comfortable bed, good bathroom. Good wifi. Not a 5 star place, but excellent value for money.
Stayed in December 2023
Reviewed: February 14, 2024
Sanjuana
United StatesN/A
The staff was really pleasant and helpful. This hostal was extremely attractive and great for folks who enjoy the arts.
Stayed in February 2024
Reviewed: February 11, 2024
Fran
AustraliaLocation is close to all the barrios and very helpful staff.
Stayed in February 2024
Reviewed: February 4, 2024
Maria
SpainIncredibly friendly and helpful staff. Very clean and well located.
Stayed in February 2024
Reviewed: February 1, 2024
Katherine
United StatesLocation ok.
Lovely hosts! Facilities great!
Stayed in November 2023
Reviewed: January 31, 2024
Christine
AustraliaI didn't realise there were evening meals so maybe staff could advise on arrival.
Great breakfast, good location
Stayed in January 2024
Reviewed: January 29, 2024
Jesper
NetherlandsNothing
Great place with a beautifull vibe. Very artistic interior. Beds were very comfortable
Stayed in January 2024
Reviewed: January 28, 2024
Sally
United KingdomAll good
Superb
Stayed in January 2024
Reviewed: January 26, 2024
Jill
AustraliaNoisy squeaky floorboards No fans or air conditioning
Great breakfast, very friendly helpful staff, good location . Interesting building with lots of character. Artworks on the walls everywhere.
Stayed in January 2024
Lavena Ponte Tresa, Italy
San Quirico dʼOrcia, Italy
Campeche, Mexico
Antwerp, Belgium
Leesville, US
Seoul, South Korea
Portopalo, Italy
Arezzo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content