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Reviews of Kapai Hostel

Avenida Arturo Prat 737 interior, 5090000 Valdivia, Chile

#16 of 22 hotels in Valdivia

Guests' Choice

Review Score

Based on 50 hostel reviews

8.0

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.2

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.0

  • Free Wifi

    8.8

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Showing 1 - 25

  • Reviewed: April 10, 2025

    8.0
    Good place
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is a bit far from the center

    The place is okay nothing special but fits all the needs. I liked the separated beds with a lot of space to store and more privacy

    Stayed in March 2025

  • Reviewed: April 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    I liked the location and the spaces of the hostel.

    Stayed in March 2025

  • Reviewed: February 18, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Dice que es pet friendly, no aparece cobro en Booking, nos cobraron por los perritos.

    Stayed in February 2025

  • Reviewed: January 27, 2025

    7.0
    Has a lot of potential, but...
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The capsule makes a lot of noise when moving around. You could feel the springs in the mattress. Very little storage space in the dorm room. Already on the pricier side for a hostel, on top of that you need to pay extra for a lot of things like luggage storage and using the facilities after check out. This was definitely a first for me, in most other places I wouldn't even have to ask for it as it's offered as something self-evident. Leaves a bit of a bitter aftertaste and doesn't exactly lead to good vibes in the hostel. It's a pity because I think with a bit more hospitality it really has the potentail to be a great hostel.

    Very clean, nice staff, well equipped kitchen, quite nice common area, they provide you with a lock for the locker. The capsule offers a lot of privacy. Nice location close to the waterfront & bus terminal.

    Stayed in January 2025

  • Reviewed: May 27, 2024

    9.0
    Good price and great location. I would choose Kapai once again.
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The price and room it was not the same one that the one that I originally chose but at the end it was not a big difference.

    Great location in Valdivia. You can walk to most of the tourist attractions.

    Stayed in May 2024

  • Reviewed: March 20, 2024

    7.0
    Good
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rigid hostel policy - wanted to keep a bag for 2 hours before check-in but they have a charge for it. Can't wait in the common room too.

    Beautiful location

    Stayed in March 2024

  • Reviewed: February 26, 2024

    7.0
    It was okay
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Apart from the fact that they didn’t offer breakfast service, which helps a lot to a traveler, facilities like shower rooms (that were few) were out of service.

    The location was great. Really close to the bus station and La Costanera

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Thanks you guys !
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    I would say nothing. Everything is just nice as it is even to work from home.

    The staff is very friendly !

    Stayed in January 2024

  • Reviewed: February 21, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Capsule rooms were very small. Everything was squeaky/creaky. Every movement in the pod made a noise as did the door. Not much atmosphere in the hostel in general. They charge for luggage storage!

    It’s on the river. Close to bus station. Nice views from terrace. The Privacy you have with a capsule.

    Stayed in February 2024

  • Reviewed: December 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 2 nights

    Good location not far from city centre and very close to the main bus station. Spacious hostel with good facilities.

    Stayed in December 2023

  • Reviewed: November 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit chilly in the common areas.

    Nice Hostel close to the river. Two well equipped kitchens.

    Stayed in November 2023

  • Reviewed: December 20, 2022

    7.0
    Very basic caravan in great location
    • Leisure trip
    • Couple
    • Caravan
    • Stayed 2 nights
    • Submitted from a mobile device

    The caravan is badly organized which makes it uncomfortable. There is a lot of wasted space, no hooks/shelves to organize your things. The sleeping space has very low selling while underneath it there is plenty of unused space. The caravan does not have a toilet nor sink so to do anything apart from sleeping, you need to take your key each time and cross the parking lot which makes it awkward.

    The location is great, close to the bus terminals and city centre. There is a terrace and inside rooms to hang out. You can cook there and watch international TV.

    Stayed in November 2022

  • Reviewed: November 17, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    el arriendo de toallas

    los módulos en el dormitorio

    Stayed in November 2022

  • Reviewed: July 28, 2022

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Triple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    It basically has everything you need, the rooms were really nice

    Stayed in May 2022

  • Reviewed: May 18, 2022

    8.0
    nice place
    • Leisure trip
    • Solo traveler
    • Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    really good location, very sympathetic staff!

    Stayed in May 2022

  • Reviewed: January 26, 2025

    2.0
    They only care about your money.
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    A hostel that tries to squeeze every single penny out of you. Annoying! 1. Only hostel in town, they take advantage of it and start with a pretty high standard rate 2. The charge for EVERY single thing extra. Late check-out, ok understandable. But also early check-in, which is already poor. But then the worst: luggage storage: 3k, kitchen use after checkout: 4k. What next? Charge me for wifi? Water? Electricity? It just makes you feel like a damn cash cow. No hospitality vibes whatsoever. 3. Try to charge the VAT for Chileans for non Chileans. Only after discussion I did not need to pay that. You know, how it works, don't try to cheat on me. 4. After some time I got the message they wanted to mark me as a no-show in booking. I assume in order to just not pay the fee to booking. I protested, then they didn't. Shady!

    Good rooms

    Stayed in January 2025

  • Reviewed: January 18, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Informed on check in that one of the capsules were not available and had to be moved into a different room. Communal areas and bathrooms were dirty with mould on the ceiling in the lounge area

    Close to the river Staff were pleasant

    Stayed in January 2025

  • Reviewed: November 15, 2024

    6.0
    A different concept of private bano
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Booked room with private bath. The toilet and shower were in a lockable room several metres away. NO PRIVATE WASH BASIN ,LAVABO! En suite or separate.. Other " private" Banos had lavabo in their separate bano. Avoid unit #2.

    Large well equipped kitchen, dining, lounge area Some staff understood basic English. Location near complex of bus terminal, shopping centre and food court. No road noise.. Best price for laundry

    Stayed in November 2024

  • Reviewed: April 30, 2024

    2.0
    Bad smell
    • Business trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a very bad smell inside the property. Mixed with the insence was really disgusting 🤢. When I asked for keep my luggage there after check out, they could do it but they said to me they weren’t responsible for loss. What kind of service is that? Completely useless

    The bathroom was very clean and also the kitchen

    Stayed in April 2024

  • Reviewed: February 8, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great hostel. The rooms are spacious, they have lockers and each bed has some privacy. Toilets and showers are clean and work well. Kitchen is equipped with the necessary things and clean. The staff is very kind and helpful. Location is close to the bus terminal and walking distance to the centre. Great experience.

    Stayed in February 2024

  • Reviewed: November 18, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Common areas not very inviting (dark and with little natural light)

    Good value for money! Walking distance to the bus station and 10 mins walk to the center!

    Stayed in November 2023

  • Reviewed: November 17, 2023

    10
    Best option to stay in Valdivia
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night

    Central but quiet, helpful staff, fast WiFi, all equipment you would need. Definately a top option when you stay in Valdivia

    Stayed in November 2023

  • Reviewed: August 23, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Caravan
    • Stayed 1 night
    • Submitted from a mobile device

    The hostal is very colorful, as most hostals I've visited, but this hostal... It has something unique I had not seen before... A very kind group of people working at the front desk and making your stay extra confortable.

    Stayed in August 2023

  • Reviewed: February 28, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Triple Room with Shared Bathroom
    • Stayed 1 night

    Cleaning of the kitchen and bathrooms.

    Nice location.

    Stayed in December 2022

Showing 1 - 25

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