Fantastic experience from start to finish. Would definitely stay here again. Elegant decor, comfortable and very lovely staff. The perfect stay.

Stayed in April 2025

Nothing at all

Excellent service from checking in, housekeeping and little touches of welcoming guests to the hotel

Stayed in February 2025

Great location, close to the center and nearby markets (walking distance). Free parking. Easy check out procedure.

Stayed in February 2025

The room was very stuffy on our first night, somewhat the Aircon didn’t work properly even we turned down it to the lowest temperature. During my staying there,most staff were good however a few of staff’s attitude feels not really welcoming.

Excelllent location

Stayed in January 2025

Heating was way too hot, and it was centralised so we weren’t able to adjust the temperature. We had to ask hotel staff to open the window (16th floor) and we had to sign this consent form to get it done. Apparently the hotel staff said a lot of people were complaining about the same issue. Having hotel windows open and heating on wasn’t a great option. The road noise was constant, and the cold and hot air were blowing at the same time. In addition, the ventilation of the hotel restaurant may not be very good as there js strong cooking smell in the lobby.

Central location, clean hotel, friendly staff.

Stayed in December 2024

It was perfect

Fantastic the best hotel ever! The staff are just amazing- I was so sad to leave x

Stayed in October 2024

Nothing

Service was amazing

Stayed in September 2024

Believe booking.com portal used my first name as family name and it took a while for the staff to sort out and locate my booking. Guess this is more a portal problem. Obviously, the more experienced hotel staff helped to identify this usual portal error.

good location

Stayed in October 2024

Breakfast was lovely,

Stayed in September 2024

I don't like hotel surrounding and the shopping mall next to hotel.

I pretty like the hotel service that they would tidy up the the room at late afternoon. They would fill up the towels, coffee or tea, bottled water and etc.

Stayed in September 2024

Location is 10-15mins away from the closest metro & Taiko Li... Though it is walkable but seems not as close & convenient especially on a very hot afternoon with baggage...

Relax & rejuvenate with sauna & steam after a long day. A memorable stay at suite is superb with sumptuous breakfast!

Stayed in September 2024

Nothing

Staff was helpful . Concierge Emroz helped us Even to book our flight tickets .

Stayed in August 2024

The hotel is perfectly located right next to a department store, and I loved grabbing my grape tea from Hey Tea, which was just a few steps away. The staff were super nice, and the room was quite spacious—definitely worth the money. We really enjoyed our stay, and the breakfast was absolutely delicious. The noodles were fantastic!

Stayed in August 2024

Super position and modern structure.

Stayed in August 2024

Nothing

Every thing was perfect but the top was the staff of hotel from reception,concierge and cleaning staff they gave maximum attention and support to make our stay non forgotten

Stayed in July 2024

Best hotel and personnel treatment in China. Super comfy rooms, care for details, good breakfast and Chimay in the minibar!!! Cakes and pastries in the lobby are quite good

Stayed in June 2024

There were occasions where neighboring doors slammed and the too shook.

The feeling of being pampered by the butler service.

Stayed in June 2024

A good 15 min walk to the main action through some boring roads though in good weather probably ok

Size of rooms, comfortable bed, friendly staff, sufficiently acceptable location

Stayed in May 2024

Location is a bit tiresome for walking to shopping area

Comfortable rooms of a good size. Friendly and helpful staff.

Stayed in May 2024

wifi was not working very well for me, but probably it is because of Chinese restrictions, even with VPN I was not able to access google services on MacBook. the rest was very good

very nice hotel, wit ha kind of luxury decoration and my room was upgraded for free as a booking genius member and it was really huge, several rooms, 2 bathrooms, very spacey master bathroom with bathtub and panoramic windows. the bed was big and comfy, everything very good, the breakfast has a great variety and a terrace for smokers. really loved the hotel

Stayed in April 2024

Nothing

The bed and state of art of the room

Stayed in April 2024

none

Excellent,

Stayed in April 2024

Nothing

Fantastic service

Stayed in March 2024

The service was exceptional! Kudos to the concierge team!

Stayed in March 2024