Missing bar

Equipment, rooms, Breakfast

Stayed in March 2025

large and super clean room !

Stayed in March 2025

Didn’t book/have breakfast as flight left early the next morning

Stayed in January 2025

Nothing at all

I loved the location and just the stillness in the hotel. The hotel staff were quite friendly and did their best. Facilities work well.

Stayed in October 2024

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Great location

Stayed in October 2024

If I have to pick one, it might take some time to wait for the lifts

Cleanliness of the room and Friendliness of all staffs I have interacted with.

Stayed in October 2024

clean modern room great walk-in shower good breakfast buffet

Stayed in September 2024

Swimming pool a bit crowded and outsiders come to learn swimming Breakfast choice was just optimal.

Suite was spacious and clean

Stayed in August 2024

Admittedly the location isn't the best; if you're looking for local options for food nearby there are no walkable paths. However, if you're able to get DiDi working, you can get to a few major shopping locations or nearby districts for food in a matter of a few minutes.

There was a pretty big variety of food for breakfast. Fruits were fresh and sweet! And there was plenty to choose from; if you preferred a more Chinese breakfast there were those options too. The staff were friendly and helpful. And as any of you who have stayed in a DoubleTree hotel before may know, the cookies given at the reception when you check-in were absolutely delightful as always. I've been dreaming about the cookies and I think I'm going to have to find a recipe for it....

Stayed in August 2024

Breakfast wasn’t that appealing, coffee wasn’t nice and the juice was artificial

Had a room with a washing machine was a nice feature. Some staff spoke basic English (ma h hotels in China don’t)

Stayed in July 2024

Love it! Very helpful staff and there is an in room washing machine, provides us with extra convenience

Stayed in May 2024

Breakfast although it was rich , the tastes were Asian even for western foods

Staff was very helpful and serving . The park next door is so cute

Stayed in May 2024

i don't know why the deposit is still "pending" on my card

pool and jacuzzi

Stayed in May 2024

Location in Google maps is wrong and resulted in a bit search by the taxi driver.

Great location in Nanshan, in the Western part of Shenzhen between beautiful parks and an ancient towns like Nantou as well as a dutch stile village with many gardening and flower shops and charming cafes. Very tasty and extensive breakfast buffet.

Stayed in January 2024

No eateries around

Big room

Stayed in February 2024

Nothing to complain.

Spacious rooms, comfy bed and pillow great choice of food for breakfast, warm pool, friendly and helpful staff.

Stayed in January 2024

i wish they would have had the washing machine program in English. I had to ask help to figure out the programs

the hotel is excellent. Our room was well equipped. There was a park opposite to the hotel as well as great walking area full of small flower and garden shops. Breakfast was excellent. Staff was super friendly

Stayed in November 2023

Nothing

Room is big,and both of the staffs in the concierge are helpful and polite 👍 There's no toothbrush inside the room, you have to ask ! There's a swimming pool but I don't have time to try .There's no cafe,shops near the hotel and it took 5 mins walk to the subway station.

Stayed in November 2023

The staff have been very helpful. Specially the front office lady Ms Violet who was very helpful in getting local information for us on tennis courts availanle for play, bookstores for children, shows and theatre performances. The breakfast spread was good with many healthy choices

Stayed in November 2023

Carpets need to be replaced as soon as possible. They look pretty worn out. Lunch and dinner menus are very, very limited.

Nice hotel, good location. Metro station is about 600m away. There are a couple of electronics stores around the corner and a McDonalds about 750m away. Breakfast was OK, not great but OK. Staff is very friendly. Some have very limited english knowledge but they find a way to help you. Rooms are very nice and comfortable. They offer a window that opens, nice for airing out the room. All is very clean. And the beds and pillows are excellent.

Stayed in November 2023

No wine available by the glass in the restaurant. But maybe this is normal in China.

The free cookie they give you when you arrive was amazing. The infinity pool was excellent. The staff are very helpful. Some of them have only basic English but this doesn't stop them trying their best to help. The rooms are very large and impressive.

Stayed in October 2023

Staff are very helpful. Knowing you are from Hong Kong, they would proactively speak Cantonese. Very attentive to your needs.

Stayed in October 2023

it was far from the station. it would be good if there were a free shuttle to a train station.

the room was very big and clean.

Stayed in August 2023

I love the room so much. My parents love it too. It's very comfortable. The staff were very nice and helpful. AND, I LOVE THE COOKIES.

Stayed in August 2023