Small but quite good apartment

Stayed in March 2025

The lift at the property was a bit old and slow. The entrance door had a very small space.

Good reception and cleaning service

Stayed in March 2025

No separate shower area in the toilet. The whole toilet floor gets wet when showering

Location

Stayed in November 2024

Everything was good but I think one mirror can add and Telephone for reception.And Internet speed not good that much so telephone will be great support.Suddenly my mom got sick for that I need medicine at night so I asked to them but they said no one available in front desk.If possible someone should assign to support any kind of urgency.

Stayed in January 2025

Great location

Stayed in January 2025

Basic and not that clean, small room and bathroom

Location

Stayed in December 2024

Bathroom is small. When bathing the tissues will be affected by the water

Location is very good, next to MTR and can just walk to the shopping mall

Stayed in December 2024

The room is not sound proof. I was located on the 19th floor, but I can hear the noise of the city at night. You'll need to bring good ear plugs if you can't fall asleep to noise. The mattress is hard so if you're not used to that or are side sleepers, it may be uncomfortable. There was a kitchen with small fridge, but no cooking utensils, pots/pans, plates/bowls, forks/spoons/knives and no microwave. They don't provide hair conditioner.

Location is great! Gangxia metro station is so close. You can hop on Line 1 from Gangxia station which takes you to so many major places... Dongmen Pedestrian Street, Luohou Commercial City, Electronic Market, Central Park, Futian checkpoint to Hong Kong and the Shenzhen airport. The place is clean and modern. They clean your room everyday. They give you two bottles of water every day. There is a balcony which has a great view of the city. Between Like/Not Like: I had other comments that has pros and cons or didn't really fit in "like" or "don't like so I created this section. You need to read the direction on Booking.com of getting to the hotel in advance as it's not obvious. The hotel entrance is door B2 which is around the corner, not on either main street but on the side street. Then, you'll need to take the elevator to the 10th floor. The registration desk is on the 10th floor, room 1018. If you're not used to the shower/toilet combo in typical Asian countries then it'll be odd for you. Although, it would be nice to have the shower and toilet separate so that when you shower, the whole bathroom floor isn't wet. But they do provide you slippers to wear when the floors are wet for the bathroom and slippers for the room. They stated that there was no gym but it would be nice to have a gym available to exercise. There is also no restaurant or store on site but there are plenty of restaurants and stores around the hotel. The hotel has a projector which played movies which is cool. They have box office movies available but it cost money. The room was well equipment but I would say on the smaller side compared to hotels in the States.

Stayed in December 2024

This was my second time to stay at this executive apartment. However, unlike the previous, this unit had a malfunctioning window and a few touch-up issues with electrical outlets

Conveniently located across One Avenue and the facility was well maintained and safe.

Stayed in November 2024

The one bedroom unit was spacious but lacked a safe for storage of important travel documents.

The facility was well maintained and conveniently located across One Avenue. The washing machine in the balcony was a plus. The receptionist on the 10th floor were very friendly and helpful despite minor English language challenges which was solved by mobile translation apps. My biggest concern about Security turned out to be a nonissue once I realized the omnipresent of CCTVs and the fact that most people are responsible and respectful of each other.

Stayed in November 2024

No cooking equipments provided in kitchen.

Location.

Stayed in October 2024

The accomodation is actually on level 10 of an apartment building and doesn’t have any sign at the entrance. It took me 15 minutes to figure out the entrance and reception location after asking people around. This wasn’t a pleasant experience.

The room was modern and neat. If you don’t need much room this is ideal size for a solo traveller.

Stayed in September 2024

The shower has no door making the whole bathroom wet after taking a shower. But shoes are provided for dry access later on.

Good location in city centre next to shopping malls and metro station. My room was on 24th floor with nice view. Every day 2x 0.5 liter water was provided to the room free of charge. It‘s not a hotel in classical style. It‘s in an apartment building. Find the right building and entrance is a bit tricky. Take exit D from Gangxia metro station. Go through the pathway on the right side of the Windham Grand hotel. The building is just behind the Windham Grand. Take entrance B2. The reception is on 10th floor, room 1018. (See picture, door marked in red).

Stayed in October 2024

Too small

Cleanliness Location Staff Value

Stayed in September 2024

Nil

Nearby to train station

Stayed in September 2024

The corridor seemed narrow; lack of utensils in the kitchen

Good location, friendly staff, late checkout possible if the room not booked, in a quiet neighborhood. Overall, it's very good value for money

Stayed in August 2024

Shower without water shield

Location

Stayed in August 2024

Rather than a hotel room, it's actually an entire apartment house unit equipped with everything you need.

Stayed in August 2024

Hotel name and location cannot be seen at ground level. No wifi connection . No movies or news provided.

The room clean and beds very soft

Stayed in July 2024

No plates and cutlery

Location

Stayed in June 2024

There is no lobby. Some security guard pointed me to the back door, which leads to a back corridor. You take the lift to the 10th floor, where you end up in a narrow corridor with apartment doors. At the end of the corridor one door is open, and someone is sitting there to check you in. The toilet is inside of the shower cubicle...

Everything is new and clean. Good central location.

Stayed in May 2024

There is no live TV news watch......all need to pay! I just want to check the local news or weather, but have to pay money.....!

Location is good.

Stayed in May 2024

Nothing

Clean and location

Stayed in May 2024

The rooms are all smoking rooms, so there will be lingering second hand smoke smell and also smell from the centralised air conditioning unit. So those with sensitive nose and respiratory may find it hard to bear. Pillows are too soft gave me uncomfortable sleep and neck pain every day. So bring your own pillow if you don't like soft pillows. Bathroom floors don't drain water well so it is a little bit shallow flooded.

Great location. Staff respond was very fast to meet your every need and efficient.

Stayed in April 2024