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Reviews of Guangdong Baiyun City Hotel

No.179 HuanShi West Rd, Yue Xiu, 510000 Guangzhou, China

#288 of 446 hotels in Guangzhou

Guests' Choice

Review Score

Based on 42 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.5

  • Location

    8.4

  • Facilities

    7.1

  • Staff

    7.9

  • Value for money

    7.4

  • Free Wifi

    7.1

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Showing 1 - 25

  • Reviewed: April 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Boutique Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I like the proximity to the railway station and metro lines (2 & 5) and good, vatiety of halal food around.

    Stayed in April 2025

  • Reviewed: November 5, 2024

    7.0
    Nice staff ,good location and value for money
    • Leisure trip
    • Group
    • Boutique Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Good location

    Value for money

    Stayed in November 2024

  • Reviewed: May 1, 2024

    6.0
    Pleasant
    • Business trip
    • Couple
    • Deluxe Queen Room
    • Stayed 8 nights
    • Submitted from a mobile device

    When it's rainy, water falls down from celling cause it's the last floor and smell is bad everywhere

    Location

    Stayed in May 2024

  • Reviewed: April 5, 2024

    7.0
    Total experience good
    • Business trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Dirty carpet in room contain too much stain..

    Good place, next to rail station

    Stayed in April 2024

  • Reviewed: March 17, 2024

    8.0
    Overall a pleasant stay in the hotel
    • Leisure trip
    • Couple
    • Boutique Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No coffee and tissue paper provided in the room

    Cheap and good food for price I paid.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    It was alright.
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 15 nights

    It would've been better if there were some chairs and bigger space in the room. The shower and the tap have very little pressure. The noise from the outside, espeacially the traffice noise woke me up every morning around 4am. :(

    Stayed in March 2024

  • Reviewed: December 3, 2023

    8.0
    Overall. Its a good hotel to stay.
    • Leisure trip
    • Couple
    • Boutique Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed. Felt like sleeping on a plank of wood..😅. I think its time for refurbishment of the room

    Location is good. Walking distance to places we want to go. Hotel staffs are helpful.

    Stayed in November 2023

  • Reviewed: December 1, 2023

    7.0
    Good
    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 6 nights

    No English Language

    Location

    Stayed in November 2023

  • Reviewed: November 28, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything are good except for the air condition in the hotel room that did not functioning good… and the staff are hard to communicate because of language barrier.. overall the stay are awesome the staff well maned, everything top notch, except the air conditioning

    Near to the places i want to go, easy access…

    Stayed in November 2023

  • Reviewed: May 21, 2023

    7.0
    Room sizes can enhance everything about the hotel.
    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms could be bigger

    Room are really small In comparison to other hotels

    Stayed in April 2023

  • Reviewed: December 8, 2024

    9.0
    Baiyun hotel is value for money
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Can still smell cigarettes in the room

    There is a new laundry room.

    Stayed in December 2024

  • Reviewed: December 4, 2024

    2.0
    Terrible
    • Business trip
    • Solo traveler
    • Boutique Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    They are really dirty

    Just the location

    Stayed in November 2024

  • Reviewed: October 21, 2024

    1.0
    Do not recommend staying here
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 2 nights

    The room sizes were very small - similar to an ibis. The hotel staff calls the police at midnight to our rooms for passport verification. This is something that could easily be done in the morning. Also I booked this property by mistake. Didn't realize there is another Bayun just 7 mins away which is a 5 star

    Stayed in October 2024

  • Reviewed: October 20, 2024

    10
    Was excellent
    • Business trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed was good but hard for me

    Location

    Stayed in October 2024

  • Reviewed: October 19, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Best location just beside Guangzhou Railway Station Exit A

    Stayed in October 2024

  • Reviewed: January 26, 2024

    1.0
    Horrible experience caused by Fan Jia Hui 范佳慧。经理请注意此员工的行为和素质以免破坏了酒店的形象。恶劣行为和欺负中文不是母语的外国人说我沟通和表达有问题。
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff, especially the spectacles round face girl called FAN JIA HUI 范佳慧。She’s super rude, lack manners and does not have basic courtesy as a hotel front desk staff. I felt threatened and actually reported to the police. I had issues with my parcel as on the taobao app it was showing as delivered but I cannot find it at the front desk area despite looking twice. I went upstairs to my room for the wifi to double check the app to ensure it is delivered to the hotel, and once confirmed I called the front desk to explain that the item was delivered but I cannot find it, whether she could please help double check in case I overlooked. She told me the hotel is not a parcel service so unable to do so. I explained again but she raised her voice screaming at me then ended my phone call. It’s shocking behaviour and she should not be a front desk staff if she’s that unwilling to help the guests and with such customer service standard. The night before, I looked for a parcel for my charger converter but cannot find, so I seek help and another front desk staff called OU CAI YUN was SO HELPFUL and she looked around and found it hiding in a hidden spot among piles of parcels! 欧彩云 was also super helpful when I needed help with wifi setup when I arrived the hotel after a 13 hour flight from the UK. I called the front desk and told her she can just share the wifi instructions over the phone to save her trip to my room but she insisted to come upstairs to help me out, TWICE. Once for my phone and another for my laptop. Kudos to 欧彩云!

    Location is close to where I meant to go, easy to get taxi, modern comfy design room with all basic needs met, but no wifi outside of the room so it is inconvenient when I booked a taxi on the app and can’t receive the update when I’m at the lobby. My flight arrived late at night and can only go to the phone store the next morning. Room’s water pressure is low, so showering takes a while as I have long hair. Aircon does not work, 26• is the lower temperature in the room which was too hot and stuffy, staff said its central controlled so temperature cannot go lower than this.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    3.0
    I do not recommend!
    • Business trip
    • Solo traveler
    • Boutique Twin Room
    • Stayed 6 nights

    The hotel was old and very worn. The carpets were filthy. I asked for a room without carpet and it was just as bad if not worst. What really turned me off from this hotel is that I went to the spa in the hotel and money was stolen from my bag. The hotel told me that the spa was not a part of the hotel, but I still feel like they share the responsibility because it’s their hotel. I would not recommend this hotel to anyone.

    I didn’t care for this hotel and I wouldn’t recommend. The location was okay, but impossible to get to the markets on the opposite side of the street because of freeway.

    Stayed in December 2023

  • Reviewed: November 5, 2023

    9.0
    I am satisfied with your hotel Service
    • Business trip
    • Family with young children
    • Boutique Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room Cleanness

    Very Good

    Stayed in November 2023

  • Reviewed: October 25, 2023

    1.0
    Rooms need to upgrade
    • Business trip
    • Family with young children
    • Boutique Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel

    Location

    Stayed in October 2023

  • Reviewed: June 6, 2023

    5.0
    Fair
    • Business trip
    • Travelers with friends
    • Boutique Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No variety of restaurants only Chinese restaurants. Communication is relied on translation.

    It is closer to Markets and Metro Station. Easier to travel to Canton Fair as they provide a bus to and from the Fair. Laundry Services came very handy and cost only less than a 2 Dollars to wash and dry.

    Stayed in May 2023

  • Reviewed: May 5, 2023

    1.0
    awful
    • Business trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn’t like anything about this hotel not clean and too much bugs , small room you cant open yo see from window , the corridors and the elevator was not clean at all the stuff was not helpful or corporate even they offer normal taxi for double price as its fraud

    I didn’t like anything about this hotel not clean and too much bugs , small room you cant open yo see from window , the corridors and the elevator was not clean at all the stuff was not helpful or corporate even they offer normal taxi for double price as its fraud

    Stayed in May 2023

  • Reviewed: March 6, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: October 25, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 16 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: October 19, 2024

    8.0
    Very Good
    • Family with young children
    • Boutique Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

Showing 1 - 25

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