Air conditioner did not work but was provided a stand fan which was sufficient. Summer temperatures would have been a problem though. I booked here as it offered free shuttle to Canton fair. However, this is very misleading as it was only valid for a specific fair and not available any other time

Stayed in April 2025

Cigarette smell in the corridors and sometimes also in the bathroom of the room. It seems that some other guests don't care about the no smoking policy and the smell can travel to other rooms.

Very nice personnel, everyone was very friendly and helpful. Many employees didn't speak English, but we could get around it easily using a translator. The hotel is also in a good location and the price is decent. The hotel provided us with everything we needed, cleaned the room frequently, and gave us new towels and water every time. The breakfast was the best part of the hotel - a lot of choices and very good food. Overall, I recommend the hotel and I thank the staff.

Stayed in March 2025

Most of the stuff doesn't speak English at all. In my opinion the breakfast is below average,

Fine hotel, at the 5 minutes walking distance from the river, metro station and even Beijing road is not so far. The English speaking girl at the reception desk was very nice and helpful.

Stayed in March 2025

Room has a very big space.

Stayed in March 2025

Although we hang “do not disturb” sign in front of the room, but the maid still came inside our room to clean up.

Friendly and helpful staffs, walking distance from the metro, close to attractions, nearby convenient stores and restaurants

Stayed in February 2025

For a hotel that names itself after a metro station, it isn't that close to the station.

Great rooms in a great area of the city. Breakfast was really nice.

Stayed in January 2025

Bathroom is a little aged

Spacious room. Near central Guangzhou.

Stayed in February 2025

Location

Stayed in November 2024

One of the receptionists was so helpful even taking me to the money machine so I wouldn't get lost. The facilities are a bit dated but had what we needed. The breakfast was pretty decent. It's a bit of a journey from the Guangzhou train station but the taxi got us there.

Stayed in January 2025

The air conditioning was poor and noisy

Breakfast was excellent with eat as much as you wanted of Chinese and some western food. The room was very spacious but the air conditioning was poor

Stayed in January 2025

Hotel location is a bit far to metro station, but there is a bus station near to the hotel, just that I'm not familiar how to take the bus. Also though the lift is already written every floor are non-smoking floor, but there are some visitors still smoking in the room with their door open. So when you walk to the lift, you can smell the cigarette smoke along the walkway.

Good breakfast with variety choices and taste good. I like the self-service laundry facilities as I don't need to bring a lot of clothes during the travel.

Stayed in December 2024

Carpets are dirty, it is a high building with 28 floors, the elevators are mostly busy, there is a high traffic noise in the roadside rooms.

The location is good. Special thanks to Estrella and Sammie.

Stayed in November 2024

The sink stopper in the toilet was jammed on the 1st and 2nd night preventing the water to flow freely but instead extremely slow making it difficult to use the sink with it is stuck with dirty water. Despite reporting on the very next day at the Reception and then later to the Housekeeping staff on the floor but nothing was done until the 3rd day when the stopper was opened. There was a bad sewage stench in toilet when the door was kept totally shut disallowing proper airflow but the odor was lesser if the door is left slightly ajar Upon arrival, had challenges with the TV or TV screen as the projector was turned upside down, and it took 2 employees to turn it around besides getting it aligned to the screen. Plus all instructions are in Mandarin. All TV programs need payment and when the screen / TV in used, the curtain has to be drawn to provide the darkness in the room to see what is projected clearly. A windows was also left opened as I have no problem with as it allows fresh air circulation but that also allow fly and mosquito to come in but was only on the 2nd night that was quickly resolved. As this hotel shared the building with other offices, there are only 2 lifts and one of them is also a service lift, so can be time consuming to wait for a lift during peak hours.

In particular Housekeeping staff on my floor, 14th, very pleasant, friendly and helpful. Room was very spacious and clean. Breakfast was included into the rate and quite a variety.

Stayed in November 2024

Nothing

Very Efficient Room layout and design making stay very comfortable. Very friendly and helpful housekeeping staff

Stayed in November 2024

Our first room on the 14 floor had cigarette smell eventhough it was supposed to be non smoking. Couldn't sleep on first night

We got a smoking room on first night. Got it changed next day. Reception were very helpful. Room was fantastic. The 13 floor cleaning lady, Ms Ling, made sure we have clean bath tower everyday and bottle water.

Stayed in November 2024

The subway station does not have lift/escalator, challenging for travel with baggage.

laundry facility is available

Stayed in October 2024

Location, service and rooms are good. Staff is cooperative and helpful

Room and location is good. Nice place to live. Eassy access to everything.

Stayed in November 2024

Carpet is very stained and dirty but you get comfy slippers so it's okay.

Loved the breakfast, found all the staff so hospitable and helpful. Hotel is conveniently located - was able to travel everywhere without any problems. Felt safe and welcomed all the time during my stay.

Stayed in November 2024

The carpet is dirty in the rooms, also you can easily hear noise from outside. one elevator for such hotel not enough.

Close to metro stations and bus stations, u can find places to eat and convenient stores. it is walking distance from everything you need.

Stayed in November 2024

A bit far from the metro station as compared to other hotels

Good value for money Relatively clean except carpets

Stayed in November 2024

Please cater for vegan and pescatarian people in your breakfast buffet.

Breakfast buffet was excellent and the staff were supportive despite the language barriers.

Stayed in November 2024

The room has smell dust, not fresh and carpet quite dirty

The bed is big and comfortable, breakfast is very good and staff are very nice with speaking English

Stayed in October 2024

Floor carpet is so dirty but other is ok

Good price and big room

Stayed in October 2024

High price, outside centre..

Good breakfast Canton fair free transfer

Stayed in October 2024