The one guy on the reception was quite unhelpful and always seemed annoyed when asked a question. The shower and sanitary situation was a bit annoying (only one shower with hot water).

It's not the most convenient place, but really affordable and tailored to backpackers. More international travellers than elsewhere, so you can easily connect here. Joe speaks really good English and organizes you trips for the boat to Yangshuo, to Longij, etc. You also get many tips for trips and there are activities in the hostel. Bus stop was just a few meters away.

Stayed in February 2025

Sometimes was difficult to communicate, some services weren't available. Was cold, but this got fixed.

Good location, friendly staff. English was available, and payment via Alipay was a plus...staff was patient! Had some difficulties with the heat...got it straightened out in the end. Good places to eat - GREAT BAO place a short walk away.

Stayed in January 2025

Parts of the room could be renovated, the floor was coming off, almost tripped a few times

Cool place, friendly and super helpful staff, met great people when I was staying there

Stayed in October 2024

We have to carry our heavy luggages up to the third floor since there was no elevator, but it’s given considering the cheap price.

Fast internet connection and the location, near the main railway station

Stayed in October 2024

No elevator 🥲 The air-condition was position in front of the bed, so it’s a bit difficult to control the temperature. It could get very cold.

Many restaurants nearby. Staff were very helpful and friendly. They helped arranged our tours.

Stayed in October 2024

Great vibe, relaxed but social and super helpful and friendly staff :)

Stayed in October 2024

Just one thing to improve, put a division between the shower and the bathroom, then it does not water outside. Also, some renovations are necessary in the room, painting, floor, and details like the position of the air conditioner. It's just in front of the bed and when it's turned on it's cold very fast.

The room was very comfortable! Huge bed, natural ligth, big room, they gave us flip flops, towels, brush teeth and others cleaning implements. Related to the price we paid really we felt in a 3 stars hotel. Thanks for everything. Very good service guys ! Keep this quality and improve it 👌✨️

Stayed in September 2024

Cyan box well located , comfortable and staff very helpful. The breakfast was limited but serve a purpose.

Stayed in July 2024

Bathroom too small : shower close to toilet

Staff made the difference : Lilly & Lucca helped us (family of 5) w all : rent of scooters, advice on trips + booking boat trip ; western breakfast possible ; ...

Stayed in August 2024

I didn't really need it but I didn't understand my TV wasn't working wasn't connected, but it wasn't that necessary after all

the staff is really nice, ready to help you, very friendly, I recommend👍

Stayed in July 2024

Really nice staff, they also helped me with booking the river cruise to Yangshuo and they showed me nice places to have dinner.

Stayed in June 2024

Great staff Here speaks English

Stayed in May 2024

Basically you get what you pay for

Helpful and knowledgeable staff, quiet place but not too far from the center.

Stayed in May 2024

Luca really makes this place - he is incredibly helpful and suggested an itinerary that allowed me to see Yangshou and Xingpeng in a day given I had three days in Guilin and assisted with my bookings. The hostel also has a bar, which is ideal to meet other travellers. Happy I stayed here.

Stayed in May 2024

Friendly staff helped with our questions on our day 1 in China - great recommendations! Comfortable stay, spacious room, great breakfast. Good location, walking distance to attractions

Stayed in April 2024

Would love to have other ways to pay, like online

Friendly and helpful staff that speaks english, affordable rooms, good internet

Stayed in April 2024

The shared shower could be hotter.

The host is friendly and really helpful. Coffee is good and the fridge always full if you want a drink. The rooms are nice

Stayed in March 2024

The bed was a little noisy, no problem at all on mid capacity but could become a concert on full capacity, bring earplugs and all should be fine. It's a hostel after all!

The staff was super friendly, the room was clean and quiet and the shower had good temperature and pressure.

Stayed in February 2024

There were five mosquitoes in our room, so we had to spend 45 minutes to hunt them all down. The staff didn't give us much information about the cruise, so we were left a bit in the dark. Also, the reception wouldn't open until 9 AM, but we were to check out and leave at 7.30 AM. It would have been very helpful to have more information on the cruise since they booked it for us: at least give us the website or even just the name of the company, so we could research a bit by ourselves as well, just to know what to expect.

The staff was nice. As soon as we checked in, they helped us book the cruise to Yangshuo and then showed us everything there was to do in Guilin. Their recommendations were great. The room was spacious and comfortable. There were many other foreigners, so it was a friendly atmosphere.

Stayed in November 2023

Breakfast isn't really good and the facilities are really cold during winter time

Friendly and helpful Stuff

Stayed in November 2023

LUKA IS THE BEST!

Stayed in November 2023

The bathrooms could have been a bit cleaner

The staff was really helpful and kind and they spoke English well which was very helpful. The rooms were clean and the hostel was cosy. Overall, a very good experience at Cyan box hostel!

Stayed in November 2023

Curtains on bed were falling off

Nice hostel, comfy beds and common area. Staff were excellent at helping with trips and the local area, Lucy was amazing and showed me around the nearby area on my first night

Stayed in October 2023

Good location within walking distance of Elephant Trunk Park and Seven Star Park. Very helpful staff that even recommended the transport to take on my next journey and even walked me to a nearby restaurant to have Guilin rice noodles. The staffs at the hostel even invited me to join for food and drinks, very friendly.

Stayed in October 2023