Slight traffic noise but didn’t disturb sleep. Room was smaller but comfortable.

Best location Very comfortable bed Daily cleaning service with complementary supplies of water bottles and soft drinks.

Stayed in April 2025

Only one lift for a large hotel so sometimes takes ages.

Great location- at the main people square area. Nice clean hotel with lovely staff.

Stayed in April 2025

WiFi was disappointing, was told by the staff that foreign guests cannot access the internet without VPN ! The room walls are not concrete. I could hear my neighbors (a couple) quarreling in the early hours of the morning while they were checking out. No facilities (e.g. gym, pool..) and only 1 lift to serve the guests. Luckily I requested for room on the 6th Floor (elevator floor) so we didn't have to climb stairs to go up to our room. The staff at the front desk are not particular friendly. Probably because of language barrier. None of them spoke any english at all. It would be nice to have at least one person who could!

The hotel location is spot-on ! The buffet breakfast was alright (for RMB 58.00p.p.) but nothing great and the food is the same every morning.

Stayed in April 2025

House keeping need improvement. Used coffee cups removed and not replaced on my last day. I need to ask reception to get me cup. Minor issue really.

Location perfect for subway travelling. Modern, clean helpful staff makes the stay really comfortable

Stayed in April 2025

The door to my room got electrocuted a few times

Strategic location. Just right at the Nanjing Road. And 30 minutes walk to The Bund, YuYuan Garden and also to Starbucks Reserve Roastery. The staff are friendly and helpful. They give good suggestion on how to get about, helping us to get a departure car to the airport and even on the WiFi.

Stayed in February 2025

Smoke odor in the room

Perfect location

Stayed in October 2024

Reception

Location and lovely rooms

Stayed in October 2024

Great location.

Stayed in December 2024

Clean, comfortable and great central location. Close to Nanjing Road East underground station the one way or the other way People’s Square underground station.

Stayed in December 2024

There is only one life for guests so I often needed to queue for a while

Stayed in October 2024

Our room does not have a big window, so window is very very small and the window is facing a building, so not a lot of natural light. I noticed other rooms have big windows. Next time I would definitly choose a room with a big/normal windows.

The location was amazing, so so close to the Nanjing Walking street. And plenty of restaurants/food options near by. Amazing!

Stayed in November 2024

NA

Friendly staff, good location

Stayed in November 2024

na

Friendly staff, location

Stayed in November 2024

Had washing machines which was great but if it had a dry cleaning service it would be better.

Great location, friendly staff, clean room

Stayed in November 2024

Nothing

Location, Services

Stayed in November 2024

The lighting in the room very dim. The water was not refilled some of the 5 days. We had to go counter to ask for more toilet paper. I lost my towel which I placed on the pillow.

Location. Was great. Walking distance to almost all the food, breakfast, coffee, shops. Easy access to metro about 5-8 mins walk.

Stayed in November 2024

Fantastic location and great breakfast

Stayed in November 2024

My room was on the seventh floor, and you had to take an elevator to the fourth floor first and then another to get to the sixth floor and then by stairs to the seventh. It was a hassle when it came to luggage, but otherwise, you got used to it.

The location is fantastic, right in the heart of East Nanjing Road. I also appreciate the free drinks in the fridge and the massage chair in the room. The room was spacious.

Stayed in November 2024

Great location right in the middle of the Nanjing road

Stayed in November 2024

Nothing

Excellent customer services, wonderful staffs like Ms Xu LJ and Mr Sun Y and Li , these three staffs really went the extra mile in providing their service. Not only did they meet and satisfy our expectations and requests, also make us feel this is the top of choice hotel we want to book in Shanghai next time back China. We had a wonderful stay and am thoroughly impressed by the client services.

Stayed in November 2024

No storage space for clothes.

Room was comfortable and clean. However it lacks shelves and storage space for clothes.

Stayed in November 2024

The water was hot, but I wished it could be hotter. I just have a personal preference of showering with very hot water. Also, there was once where I was woken up at 5am because of rubbish trucks outside. Only happened once during my stay.

The location was fantastic! We were located just next to Nanjing road which is an iconic road in Shanghai. It is only a 10 minutes walk to the Bund. The environment feels very vibrant and safe. There's also a variety of shops and restaurants beside the hotel. They also provided free use of their washing machines and dryers. This is a precious feature, especially since laundromats doesn't seem to be easily available in Shanghai. The staff are usually helpful and welcoming. The WIFI is pretty decent. My girlfriends and I could have Zoom meetings in our room comfortably.

Stayed in October 2024

The hotel is located at level 4. I am staying in level 6. Need to transfer from one lift to another to go up to my room. But then cause this is a old building, as such it cannot be help.

The location was good. The front desk manager was very good, He is very well informed and gave good recommendations / informations. The rooms are huge and spacious. Though the hotel has a Retro look, but the furnitures / beddings are all in good conditions. Good Food is so near the hotel.

Stayed in October 2024

There is no view, I had one small window where only see other building’s roof. Also the facility is pretty old

Great location and very friendly and supportive staffs

Stayed in October 2024