Only issue if I had to mention something would be the location as it was away from the city center

Breakfast was great with variety of vegetables. Staff was very courteous and helpful. There are restaurants at short walk. Room was spacious except for lack of cupboards. Bathroom is a good size with a nice shower. Fascinating to see the delivery robot coordinating with the lift, room call etc. for doing the room service!

Stayed in June 2024

The aircon was very loud and impossible to manage properly

Excellent location- close to airport, metro station, shops and not too far from Peoples square and other top attractions. Excellent breakfast. And last but not least- the staff. Despite language barrier, they were very helpful. We were very grateful they enabled us very early check in after long flight from Europe.

Stayed in July 2024

delicious Food, Kindness service, Bright smile face, Warm mind

Stayed in July 2024

Great spot before an early flight, close to Pudong. Helpful staff. Comfortable bed and shower.

Stayed in June 2024

Amazing hotel: clean big rooms, nice design, very comfortable big bed. The subway station is 5 minutes walk.

Stayed in June 2024

Staff is not speaking English, it is very difficult to get any information or help from the reception, as the inly way of translation is via mobile phone.

Located outside of the city center in less crowded place. Not far away is a metro stop, therefore easy to go anywhere in the city, some good Chinese restaurants nearby. Rooms are spacious and clean, good breakfast, wide variety of selection.

Stayed in June 2024

Staff reception ottimo !!

Stayed in June 2024

Nothing really

Very convenient with metro just less then 10mins walk

Stayed in June 2024

There were insufficient seats/tables for breakfast. My friend and myself had to wait a few minutes for other hotel guests to leave.

Breakfast was acceptable.

Stayed in May 2024

No attention points.

Breakfast was top. Much choice in Chineese as well as European food for breakfast. Very kind personell. Location is nearby the metro and shoppings nearby. Hotel looks brand new and (bath) room is good.

Stayed in May 2024

All is well

Excellent location and lovely staff

Stayed in April 2024

Room is big and clean. Location is near to MRT station, 5 minutes walk

Stayed in April 2024

My trip to Shanghai was great! The hotel was located very well. Metro was close by, restaurants and mall. The staff is very friendly. Best part was the breakfast!

Stayed in April 2024

Even though umbrellas are available to rent, they are un-foldable, making it not too convenient for walking travelers. The number of seats provided in cafe is not enough when there are a lot of people coming to take breakfast at the same time.

The was a big varieties of breakfast available, and it tasted nice. The location is near to shopping complex and MRT station. Umbrellas are available to rent. The room was clean and comfortable. The receptionist was friendly and helpful.

Stayed in April 2024

Swimming pool area could be still better You could provide a refrigerator in room

Location, amenities, staff, breakfast

Stayed in April 2024

The receptionists. They were cold and unfriendly. Not one of them in my 10 days stay ever smiled. Non spoke even a word of English when I tried to ask for information.

The breakfast buffet was good. Cleaning staffs are friendly.

Stayed in April 2024

Nil

Good Choice

Stayed in April 2024

The location is close to Disney and Pudong airport, and not far from city centre attractions like Nanjing Road, Lujia Zui. The breakfast was very good, multiple choices and the taste was also very good, especially like the noodles and Huntun that are freshly made.

Stayed in April 2024

Very comfortable location, close to the airport. Everything is great, I love this hotel chain ☺️

Stayed in April 2024

From train station to hotel no shelter at all.

Excellent chinese and western breakfast. Exit 3 from tangzhen, 2 escalators turn left cross the river and cross the traffic, the building is on the right "Commercial Plaza".

Stayed in April 2024

N/a

Location. Easy access to central Shanghai and airport.

Stayed in April 2024

It would be great if two queen-size beds could be provided in one standard room.

Breakfast is very good, lots of selections. Location is 5 minutes walk to subway station, very convenient. Hotel conditions are good.

Stayed in March 2024

Nobody speaks English, you cannot get any information. We asked for a taxi to the airport and it was quite expensive, but Uber and other things are not available there, so you have no options.

Clean nice room. Not far from public transport

Stayed in February 2024

Someone smoking everywhere

Both of breakfast/place are very good

Stayed in February 2024

We arrived on a Shanghai winter morning, there were very strong and cold winds in the area. As we were staying on one of the higher floors we could hear the winds going around the building and our room, which was also hard to get heated that morning.

Great location close to a subway station, easy to be found when walking from there (even with luggage). We really appreciated the clerk who check us in to the room. Not sure how it happened, but somehow we were initially overcharge - about 8 euro more than we were supposed to (I think regular vs Genius rate). We just came from a long flight so I didn't realise and we moved along to the room. The check in employee then came pro-actively to our room (about 10 mins later), apologised multiple times and refunded us the differences, which was credited immediately to our Mastercard (yes, visa/mastercard is working here). Overall a great experience in a clean (and I think new?) hotel, that also allowed us to check out later (2pm!), much appreciated after our very late check in at 7am.

Stayed in December 2023