That is always amazing to stay at Intercontinental. Gentle and efficient team! Had several fruitful meetings in the lounge Where the team was also helpful

Stayed in April 2025

I was unable to use the swimming pool or Jacuzzi because I didn’t have a swimming cap. I wasn’t notified about this requirement when booking the hotel. There’s only one bar & restaurant excluding the Buffet restaurant. The hotel reception gave us the incorrect information regarding the duration of the Subway from NECC to Pudong International Airport. She advised that the duration is +- 50 minutes, however, the actual duration was around 90 minutes, which is a significant difference and could result in someone missing their flight.

Great hotel, especially if you’re attending an exhibition at the NECC. I was able to access the exhibition through the hotel, which was very convenient. The rooms are good with the basic amenities you’d expect from an Intercontinental Hotel. The breakfast was good. There’s also access to the subway via the NECC which makes it convenient to get around Shanghai.

Stayed in March 2025

Nothing

Everything was nice.

Stayed in March 2025

Breakfast had little options. The restaurant food wasn’t our taste. No or little recreational activities available.

Location. Comfortable rooms. Polite and helping staff.

Stayed in March 2025

shower could have been hotter, Also every morning at 6 am you can hear the garbage bins being loaded in the back of the hotel, Get a high room. i was on 2nd floor

very close to convention center, Not close to anything else

Stayed in March 2025

I booked a massage at the spa which i believe could have been better . The lady doing the massage was inexperienced and half way through the massage left to use the bathroom for 5 minutes. It was unprofessional and the massage itself was substandard and definitly not something i would reccomend to anyone.

Stayed in March 2025

Air conditioning

Pool, spa, restaurant, staff

Stayed in January 2025

The helpful staff and the cleaning

Stayed in January 2025

NIL

InterContinental Hotels are always great! We chose this property because of the size of the rooms. They were clean and spacious! It's located near the National Convention Expo, about 45 min from the Pudong International Airport. Although further from the city center, the property is within walking distance of a subway station, which makes all the attractions and amenities, including the subway to Nanjing Rd/the Bund/Disneyland, etc., accessible. Quite convenient indeed. Their continental breakfast is excellent, and they have various local and international stations.

Stayed in November 2024

some corners would need a refresh. great breakfast and dinner choice, but a very bad and poor bar

perfekt für die Messe

Stayed in December 2024

We had requested rooms with windows that opened, but the windows of the rooms did not open.

Breakfast and location are perfect!

Stayed in December 2024

The hotel and the room are very clean and comfortable. The staff is kind and available. The breakfast buffet has a wide variety of choices.

Stayed in December 2024

Place

Stayed in October 2024

Location was slightly off from the metro

Friendly staff, especially their housekeeping staff assigned to 757

Stayed in October 2024

Maybe some sport activities.

A wide variety of options at breakfast & staff is very welcoming & flexible to the needs.

Stayed in August 2024

Nothing on the hotel. The heat outside was discouraging to take a walk.

Breakfast was nice. The room was clean all the time. On location, this was my first time in China, it allowed me to have a better view of China.

Stayed in July 2024

Rooms are not like 5 star property

Indian chef mr Bhaskar excellent food prepare for vegetarian

Stayed in July 2024

Some staffs can't speak Eng

Love the food , room , service ,location

Stayed in June 2024

No

Overall experience very good

Stayed in June 2024

nothing

They have Indian Chef who prepares Indian dishes like Parathas, Choley, Masala tea, Daal, Rice etc A Five-minute Walk to Xujing subway station (Line2) Hotel Interior is fantastic. If you would like to book Airport Taxi, you can contact Hotel concierge, they will book fixed rate taxi for you. Concierge booked 6 seater luxurious taxi to Pudong Airport for 65 CNY.

Stayed in May 2024

I booked for a Jounior suite but std room having much better facilities like wall to wall cupboards and there is a passage inside the room which cannot unitize. Only to enter the room. I paid double more than the my friends normal room . Next time I will book std room.

Very good location to Bakery China. Good food and very corporative staff.

Stayed in May 2024

communication in English during stay may be a challenge without speaking to dedicated staff at the front desks.

Very clean facility, the rooms are quiet, clean and large sized. The breakfast is wonderful with good varieties for all cuisines. The staff are polite and approachable.

Stayed in June 2024

A bit pricy restaurant. Nothing to do outside of the hotels vincinity and hardly any restaurants

Breakfast was very good if you like a variety. Quiet rooms

Stayed in May 2024

The swimming pool was closed, and there was no halal meat option in the breakfast buffet. My room had cigarette smoke smell, and I asked them to move to another room, and they did straight away. Free Wifi sevice wasn't that good, I had to use my mobile roaming data.

Everything was perfect, if you are visiting the exhibition centre don't look around, it is the best option.

Stayed in June 2024