I want to highlight that the owner's kindness and assistance is the real highlight of our trip. The place itself is a very authentic old Chinese house in an amazing location. The accommodation is tucked away in a quiet area, with quick access to main areas of ancient town. On our second day there was unexpected work at the neighbouring property. It was very loud. The owner upgraded our room to be away from the noise. This happened without us asking. He was very considerate and kind, provided us with advice on how to access the sites we would like to visit. There was washing machine and dryer, which is great for us as a family of five. I was able to keep up with my laundry. Location 10/10 Service 10/10 However, note that the property is outdated and needs a deep clean and renovation. It is an old house. The bedding, sink, toilet and towels were very clean. However the bathrooms were outdated and needed deep clean.

Stayed in April 2025

I do not like the wooden staircase which is small, old and only one person can climb. At night is terrible for us it does look stable We arrived in the evening after 11 hour's journey by train, we also had to find a taxi with a language barrier at the station as to how to find the taxi stand, Thw taxi dropped us in front of InterContinental as we were directed to be pick up. To our surprise, we were picked up by the hotel staff He brought a traditional vehicle for our suitcases. We had to walk for 10 minutes in these dark alleys inside the Ancient town. The worst was we were informed that we had booked 2 double rooms instead of one double room for the same date by booking com. This argument made the night more miserable since we were tired after this long journey. I could not confront booking.com, our internet with Google could not be reached in this country, confirming our booking with Booking.com. The staff was very nice, to inform their management, as they had a long conversation with the management on the phone Then they decided to have the other room with no-show guests and let us have only one room, Fortunately, my daughter in Shanghai confirmed with them. Booking.com had cancelled the other room with a statement my card was invalid. That was a terrible statement for me.

We arrived in the evening after an 11-hour journey from Guilin by train to Guilin-Lijiang. We have a nice room but we have to go to this second-floor room by the old traditional wooden stairs which I was worried my husband couldn't manage it since he is old. To my surprise the room was comfortable, clean and maintained very well, The decoration is an Ancient Chinese room with beams etc. The warm water in the bathroom and wash basin run excellent. It was winter and this is very nice with a modern shower inside this Ancient look. The location inside Goucheng Ancient town but rather far to reach the main road, about 10 minutes walk to this Ancient town since there is the car cannot come to this Ancient town, the transport using a small vehicle as a trolley to carry the suitcases while we walked following this carriage. The hotel room is inside a courtyard of a Chinese-style house with a garden. Some rooms are upstairs with separate wooden stairs.

Stayed in November 2024

The owner were very friendly and introduced good food places and places of interests before we even asked. The place was in the centre of Lijiang Old Town and was thus very accessible everywhere. They even picked us up and brought us to the guesthouse.

Stayed in December 2024

Bathroom and toilet are very dark. Not enough hanger for towels.

Locate in a small valley in the old town which is nice and quite. Close to shops and easy to get to bus and train station.

Stayed in December 2024

Amazing location and great staff. The staff was so nice, everyone was very helpful, made us tea and explained to us how the city map worked and where to go! The room was super comfortable and clean! One of the best places I stayed so far!

Stayed in December 2024

The owner collected us to help us with our bags as no cars can go in the old town. They shared their WeChat and helped us find railway station etc

Stayed in December 2024

Nothing significant except the lack of clothes hangers in the bathroom.

Nice, little hotel with excellent ambience within Lijiang Ancient Town. Since it is 10 min walking distance from the main road, the free tricycle luggage transfer is really appreciated as it saves rolling luggages across the stone pathway. It is strategically located within walking distance to key attractions. There are restaurants to cater to different budget within walking distance. Staff is helpful and friendly.

Stayed in December 2024

None

Location was good. Very near to old town entrance. They help us to carry our luggage to the inn. They provide laundry and dryer service for free which is a bonus. The bed was heated and warm. They also let us check in early morning as our train arrived early.

Stayed in December 2024

Nil.

The staffs were really helpful and kind. The location is great.

Stayed in December 2024

It went all well.

The staff was helpful, professional and organized. The location was in a further part of the old town, just a few steps away from the main road in the quiet area. The room felt renovated and the decoration was traditional. It was clean and comfortable. The flowers in the garden were lovely.

Stayed in November 2024

None, i like all about the place.

I like how aesthetic the place, the room were really big, the interior look very classic chinese vibe, worth it to stay for vacation. The area also near to the south gate of Lijiang Old City

Stayed in November 2024

Excellent location, great atmosphere, kind and helpful staff !

Stayed in October 2024

The first night the heater didn't work properly so we slept in the cold.. the bed mattress was too hard for my liking. A tiny inconvenience of very narrow stairs for the rooms that are on the first floor. So if you are elderly then best to book and request ground floor. No English speaking staffs so you need good access to Google translate to communicate. The internet access is very limited on 4G or wifi..

The guesthouse is located in back alley so very quiet area but still walking distance to the main plaza of the old town. Many restaurants around. Especially, only 5 minutes walk to the primary school, there is local restaurant opens from 5 am that serves many breakfast options.

Stayed in November 2024

The position of the hotel is very good. In the center of the old town but not directly on the mainstreet, so it’s silent. And the staff were extremely friendly. They helped me a lot. The staff phoned my taxi staff for me and explained to them where I wanted to go. The hotel staff rescued me from awkward situations. I am very grateful to them!

Stayed in October 2024

Very helpful and they helped us a lot in translating Chinese to english while booking a group tour!

Stayed in October 2024

Not a negative point about the property but just a note that it can be a bit of a maze finding the place as we got lost after exploring walking the old city. Do take note of landmarks to find your way back!

Lovely traditional place which made us feel like we have been transported back to old times but with modern facilities. Location is within Lijiang old city, hence really convenient. Best of all is the service. The place is managed by 2 young men who were really helpful & caring, from helping us keep our laundry after it was done in the dryer, to expressing concern that I may catch a cold as I was not wearing a jacket at night, to helping my husband find his way back when he got lost. Kudos to them!

Stayed in October 2024

Persistent cigarettes smell in front of our rooms.

Very good location and very nice staff.

Stayed in October 2024

All good. Strategic place!

Staff very friendly. He explain everything about Old Town and suggest us where to go. Also take and sent over our bags. Thank you ♥️

Stayed in October 2024

Everything almost perfect. I want to highlight the attributes of Miss Chu and her work mates for their kindness with me every time. Perfect English spoken. It was a pleasure spending a few days at Babylon Spa hotel. Very proud and grateful with reception crew. I'll be back sooner than later. 100% recommended!!

Stayed in October 2024

Communication barrier, mainly our fault as only Chinese (Mandarin) spoken.

Staff were extremely helpful and polite. Location was ideal as it was in the ancient town itself.

Stayed in September 2024

Nothing

The owner John was brilliant - gave us such good tips for our trip. The room was amazing, great aircon and heating and comfy bed. Highly recommend! Great value for money

Stayed in September 2024

Nada

I recently had the pleasure of staying at this hotel in the heart of Lijiang, and it was an unforgettable experience from start to finish. Nestled within the stunning UNESCO World Heritage Site of Lijiang Old Town, this hotel perfectly combines traditional Naxi architecture with modern luxury, offering a truly unique stay. Upon arrival, I was greeted by the friendly and attentive staff, who immediately made me feel at home. The check-in process was seamless, and I was served a refreshing cup of local tea while I waited—a thoughtful touch that set the tone for the rest of my stay. The staff's warm hospitality continued throughout my visit, and they were always eager to help with recommendations and reservations. The room was a perfect blend of comfort and elegance. With beautifully carved wooden furniture, plush bedding, and a spacious layout, it offered a serene retreat after a day of exploring. The attention to detail was evident. The hotel's location is unbeatable. Situated right in Lijiang Old Town, I could step out and immediately find myself wandering the charming cobblestone streets, lined with vibrant shops, tea houses, and local eateries. Despite its central location, the hotel maintained a tranquil atmosphere—an oasis amidst the bustling town.

Stayed in August 2024

Lovely stay and awesome manager/owner

Stayed in September 2024

Spacious room,comfy bed,friendly and helpful host, location and the local tea served by the host.

Stayed in August 2024