Please note that this location is far from "downtown" business area (which is Futian). No indoor swimming pool.

Location convenient as close to subway station. Also big shopping mall close by, and lots of eateries. Breakfast is excellent. Walk out at night and there is lots of buzz in the neighborhood (in a good way), around the shopping mall. Also close to Luohu border.

Stayed in March 2025

The toilet bowl was blocked a few times

The lobby lounge for afternoon tea service; very spacious guest room

Stayed in March 2025

Some rooms might need a little upgrade.

Loved that the breakfast was on the 50 floor on the weekends. Suites were nice and big.

Stayed in January 2025

Breakfast to be more variety . Muslim or halal food to be served .

The room is clean, and locations near the shopping area.

Stayed in December 2024

The dining area at club lounge was small, snacks provided during afternoon tea were not refilled.

My room was ready as early as 12:30pm and allowed for late check-out till 4pm. Although the exterior of the building looks old, the interior of the king suite on club floor is nicely renovated. The room is very clean and spacious with a nicely designed living room and an additional toilet for a family of 4. The bed and sofa are comfortable. Staff at concierge are helpful and polite. The location is convenient and centrally located, and very close to Dongmen pedestrian street. The buffet breakfast at 50/F was amazing, with a fantastic view which oversees the nearby area, and there was wide selection of food choices.

Stayed in July 2024

No concierge desk but they put 2 guidebooks in the room which is great to read. The metro is very extensive and we traveled everywhere on the metro.

Proximity to Luohu border (from Hong Kong) therefore very convenient (1 metro stop), and the KingGlory Mall is a 5 min walk with everything you need (shops, restaurant, and B2 level connects to metro line 1). Location is great! Rooms are spacious, and well furnished. Breakfast is buffet style mainly Chinese foods but overall great quality. All staff we encountered were super helpful.

Stayed in May 2024

Skyview restaurant insists on you having a full buffet meal whatever time of day. You cant just have a drink

Renovated and large room with two double beds bathtub snd shower

Stayed in February 2024

no one speak english but they had tried their very best to help, appreciated.

good

Stayed in February 2024

No baggage storeroom, the baggages are being placed at an open area next to the entrance.

Everything is out of expectation, simple and modern decor, tasty breakfast buffet, convenient location, classy entrance

Stayed in October 2023

Generally the breakfast is good. But some foods are warm only when it is supposed to be hot, like congee. Was trying to book a day trip out of town but the manager raised price later in the day so we decided to cancel the day trip. Went on our own.

Updated hotel and now looks pretty modern. A lot of marble. There is restaurant on 50 floor and it rotates although when we have breakfast up there on Saturday it did not rotate. Good view of city. Thanks to Martin Poon with excellent service! Short walk to subway at the shopping mall and it is one stop to Luohu border to Hong Kong. If you take taxi it is rmb 12 plus any extra for large luggage.

Stayed in November 2023

The rooms were smaller than what is pictured. Very deceiving pictures

The staff were so friendly and accomodating

Stayed in November 2023

Good location. Clean room. Very comfortable pillows. Perfect 👍

Stayed in September 2023

We stayed there for many time, never failed us with their service and room condition..

Stayed in June 2023

Nil.

Good location and near Lo Wu border check point.

Stayed in August 2023

A bit old, not super comfortable I have to say. Or at least my expectation was higher. A lot of breakfast choices, but qualitywise good (not the best tho)

Great location, and a good choice overall. The facilities are a bit old, but it's reliable and clean. I expected a little bit more comfortable and new facilities, but the friendly staff, pool, and gym facilities more than make up for it.

Stayed in July 2023

long check-in process, we requested for connecting room and was told that the rooms were not ready after we waited 30mins. So we roamed around and got back to hotel around 7pm and told the booking was not found and spent another 10mins before front desk got us the rooms.

Nice room and excellent location

Stayed in July 2023

very convenient and good location

Stayed in July 2023

So far, no.

Their room I booked is large enough. Besides that, the atmosphere in lobby is quite good. You guy could enjoy the bed which could let you have a good sleep there.

Stayed in July 2023

A small swimming pool

A good breakfast with a very good view restaurant at the top.

Stayed in July 2023

the gym is a bit outdated

nice location

Stayed in May 2023

I can't think of anything right now.

Large room and bathroom. Location is good, near Shenzhen railway station and Luohu border control. Breakfast was good, with varieties of both Chinese and western food. There is even a outdoor swimming pool, even though I haven't tried it this time.

Stayed in May 2023

The room is average clean ,,never back this hotel again

I have book this hotel on booking.com for my all family members in total 5 adults ( including breakfast) but I behalf to my family (5 members) booked this hotel under my name for 2 rooms,, when we check in the receptionist then the receptionist said to me that “ only the name (1 person) who is behalf booked just can have the breakfast only and the other should be pay if they want to have the breakfast ?? It’s very unreasonable and dishonest,,

Stayed in February 2025

NA

The staff is really friendly and their hospitality is great!

Stayed in December 2024

The staff have limited English communication

Very good Breakfast

Stayed in December 2024