No. 202, Building 6, West Street, Airport Road, Yongding District, Yong Ding, 427000 Zhangjiajie, China
#24 of 42 B&Bs and inns in Zhangjiajie
Guests' ChoiceBased on 47 hotel reviews
9.0Cleanliness
9.3
Comfort
9.5
Location
8.7
Facilities
9.2
Staff
9.4
Value for money
9.3
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 25, 2025
Karim
NetherlandsEverything was good
The accommodation was high tech and comfortable
Stayed in April 2025
Reviewed: April 7, 2025
Alina
SwitzerlandThe hotel is truly amazing. Very clean, cosy and technological. They also serve good Chinese breakfast on the rooftop. But the highlight of our trip was the host, who was super nice, friendly and helpful. He did not speak English, but we spoke a bit of Chinese and used a translator. It was our best experience in China so far and if we ever come back to Zhangjiajie, we will come to this hotel. P.s. We did not manage to thank you as we had to leave today, but if you are reading this review, we thank you a lot for the warm welcome ❤️
Stayed in April 2025
Reviewed: April 5, 2025
Eduardo
United KingdomReally good location within walking distance of Tianmen Mountain cablecar base and close to the airport. The staff were super friendly and helpful. Also great views from the rooftop terrace. 10/10!
Stayed in April 2025
Reviewed: March 2, 2025
Marie
Czech Republic-
We had amazing apartment for 4 people and great room for 2 people. Everything was clean and modern, all hotel was really comfortable, the view from the rooftop was stunning even the weather was under the dog. Our host war very kind and we had really nice talks. Thank you.
Stayed in February 2025
Reviewed: January 9, 2025
Rosario
United KingdomGreat and comfy hotel and manager Zhong did his outmost to help us and gave us a lift to cable car and also to train station. Very kind an nicest manager ever.
Stayed in January 2025
Reviewed: January 9, 2025
Raymond
AustraliaBreakfast was simple and delicious with nutritious options, noodles were our favourite part. Great start to the day!
Stayed in January 2025
Reviewed: December 24, 2024
Jerry
United Arab EmiratesAwesome room with cozy facilities
Stayed in December 2024
Reviewed: December 24, 2024
Jerry
United Arab EmiratesNothing specific
The room was awesome. Staff were very friendly and helpful
Stayed in December 2024
Reviewed: November 30, 2024
Stanislavs
AustraliaNice and clean
Stayed in September 2024
Reviewed: November 16, 2024
Karen
ChinaThe room was perfect for a family! Lots of space, very comfortable and the staff were incredibly friendly.
Stayed in November 2024
Reviewed: November 11, 2024
Michiel
NetherlandsBeautiful hotel, equipped with nice and handy technology, nice rooftop bar. Great and helpful staff. I would definitely recommend it!
Stayed in November 2024
Reviewed: November 5, 2024
Liu
MalaysiaThe room ceiling lacking the finishing touch.
Tasteful room design, fully equipped bathroom and toiletries, smart toilet bowl, multi-adjustable lightings, good service, close to airport, free airport pick up and drop off.
Stayed in October 2024
Reviewed: October 31, 2024
Matthias
GermanyFull service for all the National Park tickets, transfer to airport, nice breakfast, bright new room with nice wooden furniture
Stayed in October 2024
Reviewed: October 27, 2024
Wai
NetherlandsThe location was great, not too far from Tianmen. I think the hotel is quite new. The interior looks new and really beautiful. Quite modern and clean look. The service/host was really helpful and kind. He helped us find the best route to every place we went. There is even a free transfer from station/airport to hotel
Stayed in September 2024
Reviewed: October 25, 2024
Alice
AustraliaA little noisy from road. 10pm airplane landing and take off quite most if the window is left open.
Clean. Comfortable. AI assistant though mandarin only. Bathroom and toilet are great.
Stayed in October 2024
Reviewed: October 19, 2024
Manuel
LiechtensteinLimited breakfast and coffee is not available, communication quiet challenging often using app to translate.
Close to the airport, Free pick up and drop of from the airport, organizing tour guide and ticket, room is quiet modern and bed is comfortable.
Stayed in October 2024
Reviewed: October 8, 2024
Chiara
NetherlandsBreakfast could be improved by providing a wider choice of food (continental breakfast) and beverages (coffee, tea, juice...).
Great location with a view on Tianmen mountain. Great design, high quality furniture and attention to details. The staff was very nice and helpful, also with booking tickets and providing touristic advice.
Stayed in September 2024
Reviewed: October 2, 2024
Ana
PortugalThe breakfast is rather poor for a western customer. There is no coffee, no milk (just soya milk) and, appart from Asian products, there is just plain bread (nothing to put on it). Also, the location is within a 15-20 min walk from the city centre (and from the cable car to the Tianmen Mountain) and within a 30 min walk from the bus station (we went to the canyon and to the national park by bus). Finally, some staff members smoke at the reception and the staff at the reception does not speak english. You get used to comunicate with Google translator (and, again, Lily speaks Englisg and is available through Whatsapp).
The hotel has a great customer service. Lily was always available through Whatsapp and arranged the Tickets for the national park, Tianmen mountain and for the canyon. Also, the rooms are super comfortable and clean.
Stayed in September 2024
Reviewed: September 19, 2024
Ann
GermanyIf you’re room is street-sided, it tends to get loud during night time. If you’re sensitive, maybe ask in advance to get a room not facing the road.
We’re we’re stunned by this amazing hotel. Beautiful rooms with wooden furniture, super high tech, comfy beds, breathtaking rooftop terrace and a perfect service. The crew made the stay unforgettable! Thanks to the two guys for picking us up and helping us with everything, to Lily for organising our tickets to Zhangjiajie National Park, to the female chef for the great Chinese breakfast and to the owner for a moonfest-party-invitation! We would love to come back one day!
Stayed in September 2024
Reviewed: September 19, 2024
Ursula
EstoniaBreakfast had a very small selection
The hotel rooms were very modern, full of electronics. Nice terrace on the roof
Stayed in September 2024
Reviewed: September 12, 2024
Enrique
United StatesGreat new hotel with nice room facilities and very helpful staff! Located in a quieter part of the city with close access to anything by Didi/taxi. Nice view from rooftop breakfast as well
Stayed in September 2024
Reviewed: September 3, 2024
Karen
AustraliaThe staff was amazing all the time! They helped us with everything we needed to go to Zhangjiajie national park and tianmen mountain, they solved all our questions and we had a really great time!
Stayed in September 2024
Reviewed: September 1, 2024
Mun
New ZealandRoom is a little small.
Friendly and helpful staff. Very clean and comfortable.
Stayed in September 2024
Reviewed: August 20, 2024
Zoltán
HungaryA breakfast room a bit crowded and choice limited, but good views from the top.
Helpful and very kind staff. English is spoken. Extra attention was given to the design of the rooms.
Stayed in August 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content