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  5. Reviews of 1 Hotel Haitang Bay, Sanya

Reviews of 1 Hotel Haitang Bay, Sanya

No. 4 Haitang South Road, Haitang District, 572000 Sanya, China

#16 of 98 hotels in Sanya

Guests' Choice

Review Score

Based on 48 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.4

  • Location

    8.3

  • Facilities

    9.4

  • Staff

    9.3

  • Value for money

    8.9

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 27, 2025

    9.0
    definitely recommend this place
    • Leisure trip
    • Family with young children
    • Two Bedroom Pool Villa
    • Stayed 6 nights

    bit far out of the amenities. should have small shop or something to get basic necessities.

    beautiful, serene place. loved our stay.

    Stayed in January 2025

  • Reviewed: December 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Ocean Pool View King
    • Stayed 6 nights
    • Submitted from a mobile device

    The breakfast was awesome but expensive.

    Lovely hotel that integrates nature in the design.

    Stayed in December 2024

  • Reviewed: December 5, 2024

    10
    Overall, we are really impressed and satisfied with the hotel
    • Leisure trip
    • Family with young children
    • Ocean Pool View King
    • Stayed 14 nights
    • Submitted from a mobile device

    Only 1 out of 4 pools was available. The main one with glass floor is super beautiful, but smth is definitely weird with the temperature of the water. Under the same weather conditions water could vary from chilling and cold one day and to super warm and nice another day. Taking into account the fact, that you cannot swim in the sea somewhere nearby the hotel (the whole Haitang bay beachfront is unacceptable for swimming), it would be nice if more swimming pools were available during staying or at least water temperature was always “swimming-able” in case it’s only one swimming pool.

    Eco, green, super stylish, modern hotel, with beautiful design and unusual chose and mix of used materials. Looks absolutely new! Nice small elements and features in rooms make staying super pleasant and give feeling of individual approach. Amazing huge bath! Clean territory. Wide variety of breakfast options satisfying any preferences. Nice, friendly personal. Super beautiful sky bar with live shows, tasty drinks and amazing view during sunsets. From my point of view, Perfect match of price and quality (stayed in the end of November- beginning of December). I want to l highlight our Butler Una: she is extremely involved, super polite, very promt and accurate in assistance. We could reach her any time regarding absolutely any questions. Taking into account rather high language barrier with the rest of the hotel personnel, her personal assistance to us and fluency in English made our staying smooth and easy. She dealt perfectly with any questions, even beyond hotel matters (banks exchanges, routs to parks, miscommunication with didi taxists, etc).

    Stayed in December 2024

  • Reviewed: November 26, 2024

    8.0
    happy
    • Leisure trip
    • Couple
    • Ocean Pool View King with Sofa Bed
    • Stayed 3 nights

    beach as in all Sanya is unusable....i wish they have more staircase...being a pro green mission resort the building has lifts more accessible to guest and seems you have to use the lifts even for going from lobby to drop off.

    fantastic breakfast. good greenery. I am impressed. highly recommend. love the natural ambience. staff is excellent. pool is great also.

    Stayed in November 2024

  • Reviewed: November 14, 2024

    10
    just special
    • Leisure trip
    • Couple
    • Sunshine Ocean View King
    • Stayed 14 nights
    • Submitted from a mobile device

    the greatest place for honeymoon - you can feel the mix of exceptional interior design solutions and the beauty of exotic exterior

    Stayed in November 2024

  • Reviewed: November 4, 2024

    9.0
    Perfect ☺️
    • Leisure trip
    • Couple
    • Lagoon Plunge Pool Family Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The property was very big! So maybe a little introduction or map of where everything is located would have been the icing on top.

    We loved our stay here, it was perfect for our baby moon. We stayed at the family room with pool access, and it was perfect! High ceilings, spacious, clean and the beds were super comfortable. Although most of the staff couldn’t speak English, but they were very polite, and tbh we should probably be the ones to brush up our Chinese! Peggy at the front desk was very lovely, the 1 kitchen manager was super welcoming, and the massage was amazing! Thank you for looking after us!

    Stayed in November 2024

  • Reviewed: September 11, 2024

    10
    Spectacular place, with superb facilities.
    • Leisure trip
    • Couple
    • Sunshine Ocean View King
    • Stayed 1 night
    • Submitted from a mobile device

    My only regret is that we only stayed one night - would have loved to have stayed longer!

    What a fantastic place! The staff were lovely and attentive, helping us to sort out all kinds of things during our stay. The rooms and facilities were spectacular.

    Stayed in September 2024

  • Reviewed: June 18, 2024

    10
    Beautiful hotel with the best service and staff
    • Leisure trip
    • Couple
    • Ocean Pool View King
    • Stayed 3 nights
    • Submitted from a mobile device

    Can't think of anything.

    We absolutely loved the service provided by the welcoming staff, the clean rooms and the hotel's sustainability ethos. The housekeeping lady on the 9th floor did such a great job every day. And the front desk went out of their way to help us. Facilities are also amazing, but it was a pity 2 out of 3 pools were closed for maintenance. We are 1 Hotel converts, if every property kept true to your green mission. Would loved to stay again :)

    Stayed in June 2024

  • Reviewed: June 12, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Ocean Pool View King
    • Stayed 2 nights
    • Submitted from a mobile device

    Great facility and kind customer service.

    Stayed in June 2024

  • Reviewed: April 1, 2024

    10
    I will come back at every opportunity!
    • Leisure trip
    • Solo traveler
    • Botanic Pool View King
    • Stayed 1 night
    • Submitted from a mobile device

    Nowhere to hang big towels inside room. Couldn’t use sauna because it wasn’t turned on…didn’t have time to wait for it to heat up.

    Modern, beautiful design. Fabulous facial experience.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Exceptional staff, outstanding service, delectable cuisine, and an excellent hotel ambiance.
    • Leisure trip
    • Group
    • Ocean Pool View King with Sofa Bed
    • Stayed 1 night

    The young female receptionist wasn't very proficient in her job. I had booked a room with one king bed and one sofa bed for my parents and me, in total of 3 people. She strongly recommended that we switch to a room with only one king bed because she thought this type of room was closer to the elevator. However, how could my parents and I fit in a room with only 1 king bed???

    The male attendant at the front desk was excellent, very friendly and extremely helpful. The room service was also very good; upon learning that we couldn't sleep on soft beds, they flipped the mattress to the harder side for us. The lifeguard at the pool was also very welcoming.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    Amazing hotel
    • Leisure trip
    • Family with young children
    • Botanic Pool View King
    • Stayed 1 night

    Amazing hotel with great staff. At the reception the staff speaks good English, which is very rare for this region. Amazing breakfast that is suitable for foreigners. The design of the hotel is amazing, everything is very beautiful and pleasing to the eye. A swimming pool with a transparent bottom is top. There is a sky bar on the roof of the hotel with modern music. I am satisfied with my stay and will recommend this hotel to friends.

    Stayed in March 2024

  • Reviewed: January 12, 2024

    9.0
    Overall great stay. Would come back.
    • Leisure trip
    • Travelers with friends
    • Botanic Pool View King
    • Stayed 4 nights
    • Submitted from a mobile device

    Not a lot of staff spoke english well. There was no guide to the hotel property. It would have been nice to have a book with all the restaurants and a map of the services. Everything done digitally on we chat, so if you do no have we chat, hard to see menu or order in room service.

    Everything was comfortable. The rooms were amazing. Food was good! Gym was great.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    10
    Will come back!
    • Leisure trip
    • Couple
    • Ocean Pool View King with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very accommodating. Beautiful design and decor.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    9.0
    Good place to relax in a fairly green environment.
    • Leisure trip
    • Family with young children
    • Lagoon Plunge Pool Twin
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing in particular.

    Good swimming pool.

    Stayed in January 2024

  • Reviewed: December 29, 2023

    10
    Can’t wait to come to back to this incredible hotel!
    • Leisure trip
    • Solo traveler
    • Botanic Pool View Twin
    • Stayed 3 nights
    • Submitted from a mobile device

    The walk from the hotel rooms to the pool is a good 10 minutes! Otherwise the hotel is perfection! The Spa is sadly far too expensive and the room service food options very limited.

    The Hotel staff are 5 Stars! From the moment I entered the hotel until the moment I left the staff went above & beyond! The hotel is boutique luxury with incredible facilities!

    Stayed in December 2023

  • Reviewed: December 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Botanic Pool View Twin
    • Stayed 4 nights
    • Submitted from a mobile device

    Fitness center is too small, there is no indoor pool.

    So huge as hotel, long walk to go back to ur room!

    Stayed in December 2023

  • Reviewed: December 23, 2023

    10
    I really like this hotel, and definitely would like to come back again.
    • Leisure trip
    • Family with young children
    • Sunshine Ocean View King
    • Stayed 4 nights
    • Submitted from a mobile device

    The shower room’s drainage is easily filled with water. If this problem can be resolved, the hotel is perfect.

    The hotel design is modern and warm. The staff is also very friendly and helpful. The breakfast is fantastic.

    Stayed in December 2023

  • Reviewed: December 1, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Tropical Retreat - Botanic Pool View Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Love the staff - super welcoming, friendly and passionate. 10/10

    Stayed in November 2023

  • Reviewed: September 1, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Botanic Pool View Twin
    • Stayed 2 nights
    • Submitted from a mobile device

    Very modern and cosy design, staff are friendly and helpful, hotel scales are big, rooms are clean and beds are super comfy!! Crossed the road there was a very beautiful beach for taking photo and relax. Strongly recommended !!

    Stayed in August 2023

  • Reviewed: June 10, 2023

    9.0
    Good!
    • Leisure trip
    • Solo traveler
    • Botanic Pool View King
    • Stayed 1 night
    • Submitted from a mobile device

    the Barth room is not very clean. It’s very easy to get lost in the buildings.

    new design, diversified breakfast, everything meet the standard.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Ocean Pool View King
    • Stayed 3 nights
    • Submitted from a mobile device

    None !

    Very relaxing and comfortable resort with concepts towards Eco frindlyness and nature. Breakfast is excellent ! Highly recommend this hotel !

    Stayed in June 2023

  • Reviewed: April 19, 2023

    10
    perfect escape from daily routine
    • Leisure trip
    • Family with young children
    • Ocean Pool View King with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    nothing! it would be perfect if there would be a indoor swimming pool ;)

    I like the hotel a lot! the hotel facility is really stylish and new, breakfast is great, activities are well organized, staff are extremely friendly and helpful, beach is just 2min by foot distance away

    Stayed in April 2023

  • Reviewed: March 19, 2023

    9.0
    I loved it here!
    • Leisure trip
    • Family with young children
    • Sunshine Ocean View King
    • Stayed 8 nights

    It was great! The restaurants at the hotel are quite pricey but good. You can always order some food and eat it at the many rest areas available

    The location is not the best, there is no beach access and even though you can walk to one, beach is really windy, that of course has nothing to do with the Hotel. The breakfast was amazing!! The rooms are beautiful. Overall I would definitely recommend it. There is a play area for children. The sky bar is great. We were there over new year and I have to say it was a wonderful vacation!

    Stayed in January 2023

Showing 1 - 25

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