Dirty and unkempt!!! Not good neighbourhood. Despite no smoking signs it smells of smoke and we saw residents smoking in the lobby. Wouldn’t walk on the carpets without shoes/slippers they were so filthy.

Free airport shuttle service to Pudong airport.

Stayed in June 2023

This review is hidden because it doesn't meet our guidelines.

Probably the worst hotel I ever stayed. Things are falling apart. The toilet sink is chocked and when I turn on the tap, the dirt all floated up. The smell in the room and the toilet is bad, as if the room haven’t been aired for years.

Nothing

Stayed in June 2023

Everything! The hotel service is very poor, unorganized & lacking a bilingual person. The shuttle bus ride was horrible & dangerous as the driver was on 2 different phones the whole time

The shuttle bus service was shocking! No one in the hotel speaks a word of English. We had to ask a man from our flight who spoke Chinese as well as English to ring & book us the shuttle bus. It took him at least 10 min to get that organized. The driver was terribly rude! The drive to the hotel was at least 15 min. Once we got to the hotel we had to explain to the lady that we had booked & showed her the email. Again, she didn’t speak any English. It took, not kidding you, at least an hour to get to our room. Everything is disgusting, from getting out of the lift where the carpet is filthy in the hallway to our room! The countertops, bathroom literally everything is dirty!!The only good, clean thing was the bed. The a/c didn’t work so it was hot & stuffy & melting of smoke.The shuttle bus in the morning had a different driver, again terribly rude! I definitely do not encourage anyone to use this hotel!

Stayed in June 2023

The hotel was filthy, breakfast was very poor quality, WiFi didn’t work. Not worth the money at all

Stayed in May 2023

Far from the City, pictures of the hotel not the same in the reality, smell not good.

It's only close to the airport, nothing speacial

Stayed in May 2023

Dirty, No Customer service and not worth the price. Location is not good as well

NOTHING!!! I have no word to describe this hotel. It's definitely not worth booking there. We requested a 'non-smoking room' and the room we got stink cigarettes and even had cigarette butts in the toilet. We immediately requested another room and were given another one that had a moldy smell, and the carpet was disgusting. The bathroom was moldy as well. The guy at the reception accompanied us to check, and he opened a few rooms and closed them straight away as he could smell the cigarettes. In fact, the whole corridor smells cigarette smoke. We had a late flight so we were not impressed at all with the room to start with and then, after all the room dramas, we wanted to have something to eat and we were told that there's no food around the area and we enquired about food delivery, we were told that payment would need to be in Chinese remimbi and they expect you to even have the Chinese apps to be able to order food if you want to. They were not helpful at all. So we went to bed without dinner after such a long flight. There's a little 'convenience store' at the hotel, but they only accept Chinese reminbi (even though they had an eftpos machine). They mentioned online that they have a restaurant at the hotel, but there is none!!! So either make sure you have dinner at the airport before checking in at this hotel or organise to get a taxi to take you to restaurant. Location is not very close to the airport, and streets are dark, so I wouldn't recommend walking around late at night.

Stayed in May 2023

Was not even acknowledged until a few minutes of standing in front of staff at check-in desk. Room number unclear. 408 written on key card. 8408 on door. Carpet was difficult to tell where pattern ended and stains began. Slept on top of comforter. No wash cloths. Dark hallways.

I liked that I didn't get bedbugs.

Stayed in May 2023

totaly use less

noting

Stayed in April 2023

the staff doesn’t speak English

Stayed in April 2023

Location in the country. Dirty.

Not far from a Pudong airport

Stayed in April 2023

No toilet paper

No

Stayed in March 2023

Large private clean rooms that are able to be fully darkened by the curtains. No desk lamp but enough good lighting. The check in was a little tideous but acceptable. Free airport transfer. Late check out at 12:00 was possible.

Stayed in February 2023

Nothing.

Everything is good.

Stayed in February 2023

Very old and not maintained hotel. Not even 1 star. Frankly dirty place and horrible breakfast. In one sentence very very bad experience

Stayed in February 2023

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Stayed in March 2025

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Stayed in February 2025

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Stayed in December 2024

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Stayed in January 2025

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Stayed in December 2024

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Stayed in January 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in November 2024