Breakfast should have more western items in the buffet. Omlettes and scrambled eggs were missing. Also, it can start at 6:30 instead of 07:00 for business travellers.

Location was perfect, very close to Jiangsu Road metro station.

Stayed in March 2025

None of the staff spoke English, a big problem for tourists.

Nice and spacious room. A nice hotel. Very good breakfast.

Stayed in March 2025

I like the property

The property is clean and located in downtown

Stayed in November 2024

It would have been nice to have known during the booking process that the room had no windows. The pictures should no windows but we assumed that the room would have windows as we didn’t read anything explicitly stating the contrary. The temperature control on the air conditioning was also defective.

Good central location, comfortable clean room and a great breakfast. It was also nice that there was a gym that could be used.

Stayed in October 2024

No swimming pool, but it was not really needed.

Very nice and central location at Jing´an, close to Jiangsu metro station and easy to leave by taxi/uber. The place is clean, the employees very helpful and the breakfast a good mix between Chinese and western. Very nice stay, I recommend and will go there again.

Stayed in July 2024

The AC in our room was not working very well and we couldn’t sleep because it was so hot, but when we told the staff, the repairman said he went and looked at it and nothing is wrong with the AC. After having a back & forth for about 25 minutes the manager offered for us to move to a different room. I don’t think arguing with your customers amounts to good service.

Pretty good location & affordable with spacious rooms.

Stayed in July 2024

Breakfast is good but served after 7am, which might be a bit late for people working that need to leave earlier to go take train or plane. It would be nice to be able to get even a quick breakfast from 6am

The room had a lot of space, a nice modern furniture, was clean. People were really nice and willing to help. Breakfast was good.

Stayed in May 2024

Getting a Taxi if you are not having the Chinese Taxi app could be a cumbersome job, although the security personnel helped me everyday to catch one.

This is a heritage property and restored with modern facility. Check-in and check-out was quick and easy. You need to use your access card to use the lift while going up....but can use without if going down. The rooms are large, spacious and well stocked. The layout of the room itself was interesting. Bathroom/washroom was cleaned everyday. Linen was clean and changed everyday. Complementary water bottles (2x 1/2 liter) was replenished everyday. Coffee and tea sachet was replenished everyday. The buffet breakfast (included both western and chinese) was great and had a wide variety in terms of non-veg, veg, fresh fruit cuts, juices, coffee, milk and bakery items. You could also ask the chef to make a custom breakfast if you can speak Chinese. The staff were all very polite and helpful. The location was in midst of residential apartments and restaurants, so it was always easy to just walk and explore them.

Stayed in May 2024

Hotel was great, suites were superb and the reception staff were helpful, although the language was a bit challenging. - Breakfast was excellent too

Stayed in May 2024

It's not a criticism, but the front desk staff don't really speak much English, so you really need to check Google Translate with them. They couldn't have been more helpful, but the language was a challenge - be prepared but don't be put off - the Ultra Sassy Suites were excellent.

Rooms very superb and very comfortable and quiet, considering its location. Breakfast was very good with a great choice. A very well priced and acceptable hotel

Stayed in May 2024

nothing. maybe the gym could be improved a bit.

cleanliness, location, friendly staff, very good price quality ratio. Large and comfy rooms. close to subway, bus and restaurants.

Stayed in January 2024

The facilities are bit old, but clean.

We like the rich types of the breakfast

Stayed in December 2023

The room was very spacious and clean. Bedding was comfortable. It is near to the high speed rail station.

Stayed in October 2023

Bed too soft

Good location, excellent guest service, value for money

Stayed in December 2023

Hotel phone does not work well

Very friendly front desk staff

Stayed in November 2023

The staff were kind and so friendly The breakfast was good and location was almost good.

Stayed in November 2023

Quite far from subway... around 1.5 KM

Located on the main road Friendly staff Nice seating area in the lobby Historical building Nice simple breakfast Value for money Room, toilet, toiletries, water, amenities are all OK Renting a bike in front of hotel is really really helpful to explore charming Xinhua Rd, Hua Shan Rd

Stayed in August 2023

The location , staff and breakfast were amazing 😀

Stayed in August 2023

The metro station is about 15 to 20 mins walk distance and a little far away

Room is big and well designed , large bathroom and sleek look , like the design , staffs are friendly. Internet is fast. Restaurant is nearby

Stayed in July 2023

to be honest it is hard to find any flaws. Air conditioning needs to be adjusted but that's not a major issue, overall it was working fine.

This has been a favourite of mine ever since I discovered this gem. I love the modern decor, room comfort, facilities and not to mention the very convenient Japanese washing toilet seat. I returned to Shanghai after 3.5 years(thanks for Covid19) and I was so pleased to find that Metropolo only got better, thankfully. I would like to mention how courteous and generous the staff were this time. Esp this lady and this gentlemen(unfortunately I can't remember the names) who were on duty on 24-25 of June. It is a perfect location, close to everything yet have this calmness and charm. Definitely i will be coming to back to my favourite place to relax in Shanghai.

Stayed in June 2023

if sofa bed provided with a free soft mattress for the real 3 people room, otherwise, is still a 2 people family room.

room size is great for a 3 people family room, but the pullout sofa bed could be better with a soft move-in mattress on top of a sofa bed for free. location is good not far away from jin an temple.

Stayed in June 2023

Far away from the train station The bedroom was a little outdated and some areas FX the walls were a little dirty

The breakfast was really good and the staff was friendly and accomodating

Stayed in June 2023

restaurant closed in evening

clean, spacious rooms. interesting design

Stayed in May 2023

The fact that they advertise balcony so i booked a balcony room which was more expensive and then they say you can't open the doors to it....

Nice clean hotel

Stayed in February 2023