Very good service and excellent breakfast

Stayed in March 2025

No deposit box; the lifts were a bit slow.

Good breakfast and free laundry.

Stayed in March 2025

The room is spacious Staff is welcome and helpful And they manage to arrange room for early check-in even we arrive at 10am

Stayed in February 2025

Wifi was OK, but speed (non vpn) could have been better.

Rooms were great, breakfast was also ok and they're offering an afternoon and evening snack free of charge as well. Locationwise: I can walk to the metro station (line 12)

Stayed in January 2025

Nothing!

Breakfast was great, fresh made changfen (cheongfun), lots of options including fruit, a coffee, soya milk, some dim sum items, etc. Plenty of variety available each day. A good space on the floor with breakfast to hang out, as well as cubicles to work in if needed. The hotel also has robotic room service, which is very convenient. It's clean, well managed, and easy to use. It's a little bit of a walk to the metro, but not a serious problem at all. Highly recommended.

Stayed in November 2024

1000% satisfied with the place, good location, comfy room, clean, good service. I like the projector tv. Enjoyed the stay

Stayed in January 2025

The two elevators really SUCK I think it's bad programming or something. But takes way too long.

Nice hotel on good location. Close to metro station (X'ian Park, line 12) Breakfast okay, Chinese and European style. Nice personnel, not all of them able to speak in English. Translate on phone works fine. Rooms are spacious, good bathroom with nice shower and great Japanese style toilet. I would definitely go here again! Good to know, the hotel is not in the tall tower, it's next to it 😂

Stayed in January 2025

Our stay was too short.

We liked everything during our stay. The hotel is very accommodating and aided us with our requirements from the booking. Thank you. Everybody at the hotel was quite polite, diligent, and professional. The rooms (Japanese styled) were clean and comfortable, with a truly nice view of the city... plus an excellent TV system, and a wonderful bathroom. Food was excellent on the top floor of the hotel. The location is good, as there are some nice places nearby to visit, either at walking distance or by car (Taxi - Didi). Next time, we will stay for a longer time.

Stayed in January 2025

New, clean, stylish

Stayed in November 2024

Peter is good and friendly

good

Stayed in October 2024

everything was good

Stayed in October 2024

Yuki, service mind and nice.

Stayed in July 2024

Yuki, service mind, good support. And this place has more facilities (gel nails, working space for meetings, afternoon tea)

Stayed in July 2024

More bacon at breakfast. Everything else is great!

Delicious breakfast, kind and courteous staff, clean rooms, and exactly where we needed it to be. Me and my family will be staying here again for sure! They even took care of a problem caused by the booking website.

Stayed in April 2024

We got a room that smelled like cigarette smoke. Had to switch rooms. The second room also had the same problem. You will have to ask the reception for another room in that case.

Stayed in January 2025

Strong smell of cigarettes, rooms could be cleaner. Better upkeep of rooms. Felt hoodwinked about the hotel being the beautiful tall building NEXT to the actual hotel.

Staff was helpful and pleasant. Close proximity to restaurants and shops. Housekeeping was the sweetest.

Stayed in November 2024

as new hotel, paint smell in the room/hotel; cannot open windows; strong AirCon needed which makes clients sick

new hotel, very nice concept floor with entertainment options,

Stayed in November 2024

I arrived at the hotel at 5 o'clock in the morning after a long flight and an arduous and tiring journey, after I made a reservation on the booking website the night before, the hotel clerk refused to accept me at the hotel after hearing that I am from Israel, I showed the hotel clerk the reservation from Booking and the confirmation, and also that several rooms appear More available at that moment on the booking website, according to his claim there were no available rooms in the hotel, he called another guy who arrived after a few minutes who also announced that there were no available rooms, at the same time a Chinese couple left to check out and went their way, I asked the representative to get their room and he ignored me demonstratively A complaint is submitted to Booking for compensation, it seems that the reason for not accepting me is the anti-Semitism of the people at this hotel. I intend to publish the story in the Israeli press.

This hotel pagoda is the worst I have ever seen in my life! I arrived at the hotel at 5 o'clock in the morning after a long flight and an arduous and tiring journey, after I made a reservation on the booking website the night before, the hotel clerk refused to accept me at the hotel after hearing that I am from Israel, I showed the hotel clerk the reservation from Booking and the confirmation, and also that several rooms appear More available at that moment on the booking website, according to his claim there were no available rooms in the hotel, he called another guy who arrived after a few minutes who also announced that there were no available rooms, at the same time a Chinese couple left to check out and went their way, I asked the representative to get their room and he ignored me demonstratively A complaint is submitted to Booking for compensation, it seems that the reason for not accepting me is the anti-Semitism of the people in this hotel. I intend to publish the story in the Israeli press.

Stayed in July 2024

Slightly on the Expensive side

Staff Service, Breakfast facility, laundry..etc

Stayed in September 2024

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in November 2024