Room was very small and the room was really hot when we arrived. Cooling wasn't very good.

Good location for transiting.

Stayed in August 2024

If possible please have some english speaking staff

good location and good staff

Stayed in March 2024

The location is far away from everything just close to the airport nothing good around this location.

Best thing in this hotel is the staff they want to help whatever you need thanks for them i like this place and every time i wil travel to Shenzhen absolutely i will choice them .

Stayed in March 2024

It is a very loud area, from an early morning up to late at night - even being on the 20th floor did not help. It also doesn't help that the bedroom cannot be completely darkened due to a small window in the kitchen not having any curtains. There were no pots or pans in the kitchen and the kitchen itself was pretty greasy all over. Most of the staff doesn't speak a word of English, which is a disadvantage for foreigners.

The staff were very nice and helpful, we even got some money lent to us for a taxi when it turned out that we needed to pay an extra fee in cash upon arrival. They helped with everything we needed. The bed was comfortable and the shower very nice.

Stayed in March 2024

Heater in the room very bad

Nothing

Stayed in December 2023

Staff there are very helpful and patience. They have arranged free airport transfer for group of 7. We are delayed at the airport immigration but they told us take our time not to rush. We arrived very early in the morning and the staff have arrange us to check-in. We really appreciate it. Thanks to Dingshang Hotel for the good services rendered to guest like us which arrived in such hour. Good job!!

Stayed in December 2023

Close to the airport, with free shuttle.

Stayed in December 2023

Directions to airport pickup point were initially incomplete and unclear: i was told to go to M4, but the only options in the airport were P1, P2 or P3. But we got there in the end by means of several messages back and forth. This is nothing to do with the hotel, but i was shocked that gmail is not available in China! So i could not access emails. Nordvpn didn’t solve the issue.

Excellent pre-arrival communication. Clean & comfy room on the 19th floor. Friendly staff. On-site restaurant. Speed if communication once communication was established (getting connected took about 10 min).

Stayed in November 2023

No Comment

Nice place

Stayed in October 2023

The location is ideal if you need a hotel near the airport. If you want to go to the center of Shenzhen, it is a little far but manageable.

For the price we paid, a very great hotel apartment. All pretty new and functional. I would stay there again.

Stayed in September 2023

Every bit of need is well taken care of.

Stayed in August 2024

I would love to have more plates and cutlery in the room

Exceptional value for money! New spacious apartment, great breakfast, free transfer to the airport. Flexible check in time. I can't wish for more!

Stayed in June 2024

Breakfast was outrageously bad. Barely any options available, the coffee had a hair in it. Food tasted like nothing. Hotel is also located in a very busy and rather chaotic area, lots of street noises that I could hear from my room even though I was on the 19th floor.

Staff was very helpful and did their best to help. Comfortable rooms.

Stayed in March 2024

Nothing that I am not satisfy of. It is a great apartment to stay. Hi

All the staff I met were cautious and helpful. Everyone of them have good knowledge to recommend to visitors about the places of interest nearby. The room was clean and stocks replaced without delay. Called the receptionist received immediate response within seconds.

Stayed in February 2024

I have never met such kind staff in China. They helped us with everything we asked for. Everything was very clean. I recommend it to others.

Stayed in December 2023

Very clean and staff are helpful

Place is good. Provide free shuttle to airport

Stayed in November 2023

there is no such.

I liked the location, the rooms, the staff, the attitude of the people.

Stayed in November 2023

The location.

Stayed in November 2023

We were very pleased. There were no disappointments or anything we might not like.

Liked everything. From meeting at the airport. The hotel provides transfers. Attentiveness, helpful staff and of course the room itself. where our stay was comfortable.

Stayed in October 2023

None

Love the location and customer service too good!! Very fast and efficient. Love it

Stayed in August 2023

I arrived at 02:00 in the morning, but they were already waiting for me at the hotel. They stabled my horse and combed it. I slept like a king. Thank you for an exceptional experience and the purchase of hay for my pet.

Stayed in August 2023

no comment.

I did not take breakfast, the location was far from city center and was in a not so pleasant area.

Stayed in August 2023

Wi-fi not working

Excellent rooms, transfers, cleanliness and comfort, good price

Stayed in August 2023

There are no comments available for this review

Stayed in April 2024