This hotel is a fabulous 8.9 on Booking.com, because it is FABULOUS! A great location! You fly into HK international, you switch to the Ferry (at airport) which takes you to Shekou Port in 30 minutes, then you get on to line 2 metro directly to the hotel (Jingtian), or line 12 and switch to line 9 on same platform. The exit at JINGTIAN is EXIT B, which takes you up an escalator INTO the building lobby where the hotel is located. Take elevator to 28th floor to check in. SIMPLE! When checking out (apart from leaving your luggage with the concierge for late night flights), you take metro back to Shekou port, check-in at your airline counter, they take your luggage, you board the ferry, 30 minutes to HK International, you go catch your flight, and your luggage is transferred directly to the plane, and meets you at your destination. SIMPLE! The staff are most helpful. If they do not speak English (lingua franca), they will communicate with a translator APP. The managers have English skills. Any correspondence or delivery arrives safely to the concierge. The room is made up daily. Fresh towels, toiletries, and complimentary water/soda, daily. The hotel has beautiful calming decor. There is even a little R2D2 robot that moves around making deliveries. To be noted, you might have a neighbouring suite with kids, who won't go to bed on time, ...that is to be expected. As for food, like breakfast, before the restaurant opens when you have jet lag, waking up around 4 or 5am, there's a 24-hour McDonald's across the street, ...in time to catch the 14-minute train journey or 45-minute subway ride, between 6 and 7am at their respective locations in Shenzhen, for HONG KONG! Again, a wonderful 8-day stay, with a park nearby. The metro station is situated perfectly to reach anywhere in Shenzhen swiftly. THANKS-A-MILLION!

Stayed in December 2024

It exceeded expectations

Great view, great area, super new facilities, friendly staff.

Stayed in October 2024

Only a couple of glitches and they are all related to breakfast. Breakfast is mainly and heavily gauged on Easterner/Oriental taste. Widening the choice of options for a Westerner-taste/continental breakfast, would earn the Jingju a rate beyond perfection. The heating lamps for croissants are either too strong or too close to croissants, thus making the pastries overcooked and hardly eatable.

EXTREMELY CELAN. EXTREMELY FRIENDLY AND HELPFUL STAFF. Strategic location close to metro station, Futian downtown, Huaqiangbei (electronic city) and public park with a great view of the city. Many places where to go to eat nearby. English-speaking personnel and even those who did not speak English tried to help me in every possible way they could, by using online translators. Rooms with a very nice view of the city, which you also enjoy every morning when having breakfast. Rooms are very modern, decorated with a lot of taste and equipped with electric-operated curtains and shields, multiple buttons for controlling all the many different lights in the room and a very efficient air conditioning system which keeps exactly the room temperature you have set, without sending you among the polar bears if you set 24°C as the room temperature, as opposed to what happened to me in many (even luxury) hotels around the world. Besides, rooms are complete with all the necessary accessories for a pleasant and convenient stay. Free water bottles in the room every day + tea + coffee + welcome fruit dish upon arrival + complimentary soft drinks in the minibar: these so many goodies all toghether, are definitely NOT common to find even in a 5-star hotel. Good WiFi coverage. My return flight was very late in the evening: they allowed me for a late PM checkout and they even helped me packing up a couple of loose boxes that I had purchased. Sweet. The Jingju has definitely earned one more returning customer.

Stayed in June 2024

Everything was great, besides this being a kid-friendly hotel (I was not aware of that) with not so sound proofing walls. A bit of crying at night.

The staff, the location, the cleanliness of the room - everything was great! I would definitely come back to this hotel when traveling to Shenzhen. The breakfast has lots of options too, and the facility is surrounded by lots of coffee shops and restaurants.

Stayed in June 2024

I can only agree with the many references here and mention the good geographical location. Futian is the central district and from here you can swarm out in all directions, if that is an advantage for your travelling. The direct connection to the underground makes this even clearer. The hotel staff are absolutely courteous and helpful, especially in my case as a single European traveller. The ambience in my room and the highly located breakfast room gave me every morning the perfect start to the day.

Stayed in May 2024

Nothing

Very clean, nice area with restaurants just below the hotel.

Stayed in April 2024

Nothing

Breakfast

Stayed in April 2024

There are smokers in the next room opens the room door causing the whole level very smoky.

Location, room and facilities are ideal. Staffs are very friendly.

Stayed in March 2024

Nothing. Better than other hotel in Shenzhen.

The location is very convenient. Just at Jintian station with exit at the hotel G/F. Very new hotel with clean and tidy room.

Stayed in February 2024

All possible conveniences, beautiful hotel, extremely kind and helpful personnel

Stayed in February 2024

Convenient location, comfortable new facilities, nice view

Stayed in December 2023

Great location! Nice and clean rooms with a good atmosphere created by the many indirect lights. On top of all of that, Mr Leung from the reception desk was really helpful.

Stayed in December 2023

A new hotel very close to Lianhuashan Park, with a super staff! The hospitality was amazing, they help us also with our plan in Shenzhen. The room was spacious and clean, great shower. Good proposal for breakfast.

Stayed in December 2023

Elevators make dinging sound that can be heard from rooms at night.

Stayed in December 2023

Nothing to complain about.

Everything is wonderful, and the staff is exceptional.

Stayed in October 2023

I really enjoyed my stay - so there were no problems as far as I could see.

I liked the breakfast and the breakfast staff were very friendly and helpful. The room was a really good size, there was enough desk space and I loved the automated curtains which opened as you went in (I know it is childish but….). Staff were friendly, spoke English and the ultimate bonus was that the metro station was directly underneath the hotel. The Children’s centre In the same complex was an intriguing concept but it was a pleasure to see so many children having fun so it shouldn’t put guests off.

Stayed in October 2023

Nothing

Clean and comfortable, the staff are very friendly and speak English

Stayed in October 2023

theres nothing to pick on.

Everything was perfect. the service was exceptional. this is the best hotel ive visited

Stayed in October 2023

- nothing, everything was fine

- friendly, english speaking staff - comfy and clean room - breakfast was good - no loud noises

Stayed in October 2023

WiFi is a bit slow. TV is bad connection.

friendly staff. Clean and comfortable.

Stayed in August 2023

1) Air Conditioning - hard to operate, air flow can stop (esp. if your desired temp is > 22c), 2) A no-frill hotel with limited facility. Breakfast is so so. Chair has no solid back support, and water from shower room can overflow (my first room), 3) Inadequate sound proof

1) Location - located on top of a metro station

Stayed in May 2024

We didn't realize that a twin was a single bed in China so we had to have 2 rooms with no joining door for 2d 2c. 2nd room smelt of cigarettes.

Great location, close to many malls

Stayed in April 2024

The location of the hotel and reception staff both are excellent, however the Cafe staff couldn't communicate in english properly so i could not have any breakfast.

Stayed in February 2024

Pretty new but cleanliness and finishings have room for improvement. Breakfast quality really below average - eg tea not even lukewarm; very limited coffee choices; no cold milk and just one type of cereals; hot food poor quality; only 2 types of juice and the containers are always almost empty; etc.

Location right above metro station; eateries nearby; convenience store right at ground level; polite staff

Stayed in March 2024