Nothing to hang towel inside toilet

Plenty of drinking water and free soft drinks.

Stayed in March 2025

Location was great

Stayed in February 2025

Location is a bit far away from restaurants and shops.

The spacious and clean room .

Stayed in December 2024

The location was not very close to MRTs closest was about a 15min walk. Staff had very minimal English was difficult to communicate unless you had the translation app open. The QR code for room service was not working, wifi was weak and shower was not the cleanest but was not terrible.

The room was clean and spacious, could open both our suitcases and had heaps of space still. Toilet was separate to the shower which was ideal. The view was beautiful, close to a large shopping centre about 10mins walk away.

Stayed in December 2024

Could improve in the breakfast section, bit more western choice and food was little cold.

The staff was very friendly and helpful.

Stayed in December 2024

Large room, good locazion

Stayed in November 2024

Lack of language communication

Everything was perfect , room size and plan was great

Stayed in November 2024

The air-conditioning was a-bit noisy and not really cooling. A lot of random noise don’t know come from where.

Location was good. Room was spacious and clean. Everything was provided for in the room. Staff was helpful and approachable.

Stayed in November 2024

Good sized room.

Stayed in October 2024

WiFi

Food and hospitality

Stayed in November 2024

The pool is always busy with children. I tried going early at 6.30am, but it opens at 9am. As it's so busy, I would suggest extending the opening hours. The bar closes at 10pm which is quite early. I wanted to get a drink but they had already closed early, and they were late opening breakfast one day. The windows were never clean which spoiled the views a bit.

The room was huge and had a lovely art carpet. It's great value and the staff were attentive. The location by the river and park is lovely.

Stayed in August 2024

Great interior and atmosphere! In-room birthday decoration is much appreciated!!

Stayed in August 2024

Nothing to mention

Great location, very clean, confortable and with a SPA on the 2nd floor. They also have a robot that delivers food to your room!

Stayed in May 2024

When I got there, they didn't find my order. It took a long time to finish my check in.

The breakfast is great, and the room is quite nice.

Stayed in January 2024

The traffic sound during rush hour. Other than that, all's good.

Location is ideal. Not exactly right beside metro stations but generally convenient by cab. The staff were courteous and helpful. Kudos to the young staff on night shift. ( didn't manage to get his name, think youngest lad with specs at the reception). He was a great help assisting with the extension of stay. Would definitely rebook this for my next leisure / work trip. Thank you.

Stayed in December 2023

NA

Room is spacious and cleaned

Stayed in December 2023

- Windows sometimes make noises.

- One of the best showers you can have here (very strong water pressure!) - Very clean and stylish rooms with modern facilities. - Very big rooms! - Fantastic night view. - Great and comfortable bed!

Stayed in November 2023

Very expensive cafe in the lobby

Stayed in October 2023

Wi-fi quality

Room, breakfast

Stayed in June 2023

The cost to high depend of the service

Nothing

Stayed in January 2025

Location

Staff too noice

Stayed in November 2024

The bed has bed bugs and I woke up with both legs covered in bites and was not compensated

The property was well located

Stayed in November 2024

The room was not soundproof. The Breakfast room but very few table and chairs to seat, at the pick time it’s hard to find a table to seat.

The Location is excellent!

Stayed in November 2024

the fact that the pol was unavailable for 4.5 days ...because the water was being changed? This in a city where 10 months ago there wasnt a completed road bridge across the Pearl river (5Km long). Absolutely rubbish excuse. very very disappointed. It might have been better if there was a genuine reception person manning the Health/gym area as opposed to a bored personal trainer

IT was potentially great. Very bright open and seemingly friendly. However, the unavailability of the pool was a real downer. All the staff were eager to please but the communication/language aspect, coupled with the inability to access Google, Meta and other online features made some of the discussions take alot longer...getting taxi is not a simple can we get a vehicle to go to..xx.... The reception team were good , allowed us a late check out, no issue. the cleaning staff were wonderful. Aways smiling!

Stayed in September 2024