nothing

Very good hotel for good price in the middle of the city.

Stayed in February 2025

They should have 24 hr room service. They don't serve food in room 24hrs. So for someone checking in at late night, has to go out for food

Extremely clean and very nice rooms. Breakfast was good. Location is very good

Stayed in February 2025

The power sockets are not working the next day.

Location

Stayed in February 2025

Nil

Location

Stayed in January 2025

The hotel location on MAPS.ME and on google maps is not correct and it confused us (walking by foot from the metro exit with our lauguge). On MAPS.ME there are 2 hotels marked, one at the correct location and one on street address 3008 (instead 2009) and with Futian in its name (looks as the relevant one). On google the location is on the street junction. The hotel should request to correct this. On Chinese apps the location is correct.

Very goog location near the city center and by a metro exit (exit E of Gangxia station). Very good breakfast. High class hotel. Loved the Robots for the room service delivery.

Stayed in January 2025

We got 2 executive rooms (3306, 3318). The first one had amazing views. The second room was absolutely gorgeous too but the views are blocked by the giant hotel that is being built nearby. Also, occasionally we could smell cigarettes, but with some AC, this went away fast. This is the only reason for giving it 9, otherwise it's pure 10.

This was our best hotel during our 6-day trip. Classy, modern, with robots delivering meals. Staff were professional and kind; communication was smooth; and English was not a problem at all. Rooms are really big, beds are huge and comfy, and if you are lucky, you will have amazing night views of the city. It's cca 300m from the metro; restaurants are within walking distance. I recommend this hotel a lot; it felt we got value for the money we paid.

Stayed in December 2024

Swimming pool

Size of the room, amenities, Walking closet, and the carpet making it more sweet

Stayed in January 2025

Nothing

Staffs were very helpful and friendly. Superb location. Very clean and comfy room.

Stayed in December 2024

Bar for drinks would be nice.

Great service. Large and beautiful room. Very modern.

Stayed in November 2024

Price

Location & clean

Stayed in December 2024

Very good location next to station, excellent large rooms, very comfortable bed. Staff all very friendly, special mention for Justin and Bernthal at breakfast. Would stay again

Stayed in December 2024

Location and property

Stayed in October 2024

No bath tub

Location is good Free clothes wash

Stayed in November 2024

-The interned is very poor. -Communication with Chinese reception and others are so difficult.

Stayed in November 2024

Nothing

I recently stayed at the Wyndham Shenzhen Futian and was genuinely impressed by both the quality of the hotel and the exceptional service provided. The rooms were immaculate, comfortable, and had all the amenities needed for a productive and relaxing stay. The location is also excellent, with easy access to local attractions and transport. I especially want to highlight the outstanding assistance I received from two front desk staff members, Amy and Jossce. During my stay, I accidentally left my laptop at the train station, and they went above and beyond to help me retrieve it. Not only did they not ignore my problem, but they immediately took action, calling the station on my behalf and coordinating everything to ensure I got my laptop back. Their professionalism, kindness, and willingness to assist in a stressful situation made a huge difference. Thank you, Amy and Jossce, and the whole team at Wyndham Shenzhen Futian, for making my stay unforgettable. I highly recommend this hotel to anyone looking for a place with great facilities and an exceptional level of service.

Stayed in November 2024

Very well located in Futian (metro station at the Hotel entrance !). You'll be located between COCO Park and Huaqiangbei : what else could you require :) ? Buffet Breakfast is just incredible (sushis included !) .... Restaurant is huge, you will feel comfortable... Interesting fact : the swimming pool is a narrow and very long one : perfect for intensive swimming practice. I need to insist : housekeeping staff is wonderful and very efficient : impressive !

Stayed in November 2024

Nothing

Great convenient location, comfy bed, amazing spacious room, good variety breakfast, friendly and professional staff. Added big comfort to a short business trip.

Stayed in October 2024

Wi-Fi not good

Wonderful location and room size

Stayed in October 2024

Certain parts of the room was a bit on the dark side due to mood lights, but overall still acceptable.

Location is good. Room was clean and comfortable. Good value for the money.

Stayed in September 2024

Pool was not open due to maintenance. Room was too bright in the morning despite the curtains being on

Very large room and bed. Location is great

Stayed in September 2024

Liked everything

Excellent Location. Friendly Staff

Stayed in September 2024

the toilet bowl was blocked, and could not flush but the staff immediately helped to resolve the matter.

i like the room it was unexpected (it is big) , the bed is comfortable, we have good rest. there is a bathtub, the water shower pressure is good.

Stayed in September 2024

The executive lounge facilities weren't as good as they could have/should have been for a 5 star hotel. Finding a rat nibbing on one of the sandwiches was a bit of a shock!

Excellent breakfast. Good location. Very comfortable room.

Stayed in August 2024

very good experience

Stayed in August 2024