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Reviews of Sheraton Zhongshan Hotel

Qijiang Park North, Xi Di Road, West District, 528403 Zhongshan, China

#4 of 19 hotels in Zhongshan

Guests' Choice

Review Score

Based on 51 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.2

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Club Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There's not much to explore

    The chinese restaurant is fabulous , the manager Ms Yan she is proficient and very patient to help us order the delicious foods 😋 The pillow and the view from level super good

    Stayed in March 2025

  • Reviewed: February 8, 2025

    9.0
    Great place to stay!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room is spacious, clean and quiet. Staff are polite. Huge selection of food for breakfast.

    Stayed in February 2025

  • Reviewed: January 2, 2025

    7.0
    The reception staff was rude when I checked in. When I asked politely why the charge was higher than what was reflected
    • Leisure trip
    • Group
    • Deluxe Twin Room with River View
    • Stayed 2 nights
    • Submitted from a mobile device

    Location should is fine, but lots of construction was in process around the shopping area making it a less enjoyable experience.

    The room is big & nice.

    Stayed in November 2024

  • Reviewed: July 25, 2024

    8.0
    A pleasant stay
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Pool is quite small.

    Size: Room size is good. Location: By the river, with a lot of shops and restaurants nearby. Gym: Very spacious. Regret not using it. Breakfast: With good range of choice though not top notch.

    Stayed in July 2024

  • Reviewed: July 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    should install new TV and sound system a good bathrobe is also important for guest . thanks

    quiet plus good staff

    Stayed in June 2024

  • Reviewed: April 28, 2024

    8.0
    Ok
    • Business trip
    • Couple
    • Deluxe Twin Room with River View
    • Stayed 3 nights
    • Submitted from a mobile device

    The room smelled of dump and it was not nice, breakfast could be improved, nad choice of restaurants

    Good location and very friendly staff

    Stayed in April 2024

  • Reviewed: March 23, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights

    No Q-tips

    The view on the park is amazing. The staff is nice.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with River View
    • Stayed 2 nights

    THE MATRESS IS LESS OF COMFORT MAYBE IS TOO LONG TIME OLD TO USE IF COMPARE WITH HILTON HAMPTON BED ,ITS QUITE POOR.

    Stayed in March 2024

  • Reviewed: January 27, 2024

    9.0
    A good hotel next to the tourist site and river view and very friendly and helpful staffs
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Overall very good hotel .4.5 stars

    Breakfast ok. Prefer more lical cantonese food as we had noticed the majority of guests are Chinese. The location being close to the tourist old town and Chi River is a big plus.

    Stayed in January 2024

  • Reviewed: November 20, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Power outage

    Convenient, comfortable bed

    Stayed in November 2023

  • Reviewed: November 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    Somehow there often seems to be a problem with retrieving booking records at the reception through booking.com. I've stayed here a few times and it has been the same issue... so checking-in took a little while.

    Love the view of the river and the park. Location is centered and nice for walks nearby. Reception helped with booking taxis which is very helpful!

    Stayed in August 2023

  • Reviewed: October 24, 2023

    7.0
    The hotel was a bit dated but its proximity to shopping and local sights was good.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    The hotel is a bit dated but still functional. However, there are notable areas of being outdated for example a non-full high definition TV with low definition signal and only one USB charging port available in the room. My wife didn't like range of pillows provided.

    We were pleased to have been upgraded to a river view room. The room and furniture seemed reasonably clean. The hotel is close to shopping and sights across the river. There is a Starbucks coffee shop directly connected to the hotel lobby which is handy. There is a bus station just around the corner for direct routing to the Shenzhen Bay border crossing to HK or to Zhuhai border crossing.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Club Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Good

    Stayed in October 2023

  • Reviewed: August 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights

    The restaurant should be able to prevent the spell coming out of the washroom.

    We only had tea at the Chinese restaurant. The dim sum is quite o.k.

    Stayed in August 2023

  • Reviewed: August 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Good location. Room is spacious and tidy. The bed and pillows are comfortable. Staffs in the front desk are nice and helpful. It’s a good choice for spending your holidays here.

    Stayed in August 2023

  • Reviewed: August 3, 2023

    8.0
    Relax and comfortable stay.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very comfortable

    Stayed in August 2023

  • Reviewed: May 18, 2023

    9.0
    Very comfortable. Your staff Tina at the reception processed my check out in an excellent manner.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I like Coffee machines in the room

    Excellent for value. I prefer the coffee stronger.

    Stayed in May 2023

  • Reviewed: February 16, 2023

    7.0
    with the same price, there are more choices in the same area
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    over price, no much facility such as body massage

    good location

    Stayed in February 2023

  • Reviewed: February 12, 2023

    9.0
    It was a pleasant stay but not much to do at the hotel.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    spacious

    location

    Stayed in February 2023

  • Reviewed: March 12, 2025

    10
    Exceptional
    • Business trip
    • Travelers with friends
    • Deluxe Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Very comfortable, big room nicely furnished. Really helpful staff & delicious breakfast with variety of food choice.

    Stayed in March 2025

  • Reviewed: December 28, 2024

    10
    Pleasant stay in Sheraton Zhongshan
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The room was huge and the river view was brilliant. We had meals in the Chinese restaurant on the second floor and the breakfast buffet and both were nice and good value. The staff were very friendly and helpful especially Dave Lin 林冠權. Dave showed us the places of interests around the area. My mom is in her 80's and she is 中山石岐人。She lived here when she was 5 years old and she was very pleased to ve back seeibf all the developments. Dave also helped us on luggages and transport on our way out. Thanks to his hospitality and we enjoyed the stay very much.

    Stayed in December 2024

  • Reviewed: July 30, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with River View
    • Stayed 3 nights

    Location

    Stayed in July 2024

  • Reviewed: May 13, 2024

    6.0
    Pleasant
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 3 nights

    the room smelt of mold

    Stayed in May 2024

  • Reviewed: March 19, 2024

    3.0
    the staff at the front desk should hand over our id after finish check ,,,see item 3 what didn't you
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    the staff at the front desk should hand over our id after finish check in instead they put it into the key envelope and it end up that i return the whole envelope to them the next morning and they did not check it and i left and i found i lost my id upon i check in at the next hotel it reminded me i left my id at this hotel when i check out. they did called and email me but i forget to check it out. i admitted this is part of my problem but the hotel staff can do it better, they should make sure they hand over the id personally to the client instead of put it into the key envelope.

    the chinese meat bun (cha shiu bao) taste poor the chicken sausage supposed to have qq taste but the one i had is very soft taste

    Stayed in March 2024

Showing 1 - 25

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