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Reviews of Jinmao Hotel Xi'an Downtown ( Bell & Drum Tower)

No. 36, Zhuba City, Beilin District, Beilin, 710012 Xi'an, China

#18 of 89 hotels in Xi'an

Guests' Choice

Review Score

Based on 247 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    9.2

  • Free Wifi

    6.9

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: August 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent and modern hotel with a great location in the city centre Good buffet breakfast !

    Stayed in August 2024

  • Reviewed: August 19, 2024

    10
    Fabulous hotel and location.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 5 nights

    The breakfast had many different options. There should be something for everyone depending on your needs. They also gave me 2 bonus cups of barista made coffee per day based on my booking.com status level I believe. Along with the breakfast they do an extra food service from 2 - 4 pm (all for free). Just some fruit juice, fruit, and local cakes. A small amount of food but I tried it out one day and it was nice. The rest of the time I was away from the hotel. I also booked a trip to Huashan mountain one day and stayed one night there in between my stay at Jinmao hotel. The hotel has everything you need. I thought my room might be noisy at night time but just after midnight the street goes quiet and everything was super quiet until morning time. I would recommend this hotel highly as it's just slightly off the beaten track but very close to everything also. The staff were very nice. You can walk to the south city walls easily. There is a street full of pubs just one street lower than this one. Look out for it. You can get anywhere you want in the city or to nearby towns like Huashan mountain, using the metro and fast trains. I used the metro and hello blue bikes to get around the city. Right across the road you can get Biang Biang Noodles from a small restaurant. This is a speciality of the region and you should try it. You will get it many places in the city though. Also, right across the road is a nice massage place with nice staff. Worth a visit if you have done a lot of walking. I didn't use the gym but had a look and it seemed adequate for small workouts. Also, throughout the hotel they provide free bottles of water for you. A nice extra. I very much liked this hotel and would recommend it to anyone.

    Stayed in August 2024

  • Reviewed: August 18, 2024

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to complain.

    The room was very confortable, perfect size for a family, everything was very clean, and it had all the itens we needed. The staff is very kind and atencious. The breakfast is great, lot of options and very tasty. The location is just perfect, the street has tons of options for food and for shopping. Nothing to complain.

    Stayed in August 2024

  • Reviewed: August 15, 2024

    9.0
    Oir stay at Jinmao Hotel
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is located in a central position, inside Xi'an Ancient Walls. The structure is modern and clean; the staff has been very helpful and it was possible to communicate also in English.

    Stayed in August 2024

  • Reviewed: August 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great facilities, breakfast and service

    Stayed in August 2024

  • Reviewed: August 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to dislike.

    Very professional service. This hotel is family-friendly. Ms Elsa from reception helped me coordinate with our driver. The other lady earlier helped me with my Alipay. I saw the roof of the bell tower from my window. It was not noisy from the 12/F.

    Stayed in August 2024

  • Reviewed: July 28, 2024

    9.0
    Fantastic location and
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no safe in our double room (only family rooms have these) and the AC in the room was set at 26oC which was too warm for us specially with the heat outside. WiFi wasn’t great, but we didn’t care too much. Staff didn’t speak English but were very nice and helpful.

    Location, location, location! Amazing food street market right by the hotel - the mosque, the bell tower and the drum tower a short walk away. The South Gate just 15min walking through lovely street full of restaurants and bars and a lovely temple. The hotel provided a great breakfast too!! Cool hotel with fantastic coffee shop by the side of the lobby.

    Stayed in July 2024

  • Reviewed: July 26, 2024

    9.0
    A great place to stay in Xi'An I will return here for sure.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights

    The free coffee wasn't that good, but there was a very good coffee shop attached to the hotel.

    What a great hotel and so cheap (compared to Beijing Hotels anyway). The staff had limited English but went out of their way to assist whenever I had a question or issue. The included breakfast was great as it also had some Western options as well as Chinese fare.

    Stayed in July 2024

  • Reviewed: July 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Perfect Location and very friendly staff

    Stayed in June 2024

  • Reviewed: June 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Comfortable bed Good location. Good service

    Stayed in June 2024

  • Reviewed: June 28, 2024

    9.0
    City is besutiful
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    People at the reception were very unkind to us. They are not prepare to receive western people, they don’t know a word in English and doesn’t have a translator. We had to leave the hotel at 6:30 am and although breakfast started at 7 everything was ready. We requested to be able to serve us a juice and it was denied to us. It was just a juice!! Very unfriendly. we had paid for a breakfast that we didn’t have.

    It is very well located and ver close to many important places. There are many places to eat and it is close to subway station.

    Stayed in June 2024

  • Reviewed: June 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    We had to leave early on both mornings, so didn't get to try out the breakfast!

    Excellent location - close to the Drum Tower and many restaurants nearby, with great facilities. Staff didn't speak much English (but we had the same experience at other hotels in China), so communication was largely done through a translator app.

    Stayed in May 2024

  • Reviewed: June 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Absolute best location in town in the vicinity of a plethora of restaurants. Very helpful, welcoming, and professional staff. Good breakfast. Clean and spacious rooms.

    Stayed in June 2024

  • Reviewed: June 22, 2024

    10
    It was a great stay. The tour company in lobby was very good too.
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Sliding doors in bathroom

    Good location and really friendly staff. Breakfast was great.

    Stayed in June 2024

  • Reviewed: June 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    So-called "family" room could have been bigger.

    Location is just perfect, a short walk from Drum Tower. Staff is very friendly and in general is able to communicate in English. We were offered a trip to Terracotte Warriors in a very good price.

    Stayed in June 2024

  • Reviewed: June 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast menu almost same everyday

    Free breakfast was ok,staff all so friendly,they tried their best to converse in English whenever they couldn't,they would ask the nearby tour agent to help.free afternoon tea(not many option but was nice after a hot day),free coffee was nice..room clean and have unlimited water..location nearby many eatery,walking distance near to everything(bell tower,Muslim streets,drum tower)

    Stayed in June 2024

  • Reviewed: June 10, 2024

    10
    Great!
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights

    No complaints.

    Perfect location close to monuments, Muslim's quarter and mosque just nearby. Nice clean room cleaned up each day, great breakfast. Nice hotel. Highly recommended!

    Stayed in May 2024

  • Reviewed: June 8, 2024

    9.0
    great stay
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night

    Breakfast buffet was exceptional, amazing location near food and bell tower. facilities and room was clean and comfortable with lots of space. would stay again!

    Stayed in May 2024

  • Reviewed: June 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very good location

    Stayed in June 2024

  • Reviewed: June 4, 2024

    9.0
    stay at the heart of Xi'an
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights

    the bathroom does not have a door, only shower. so if you are travelling with someone else might be a bit tricky ;) the reception staff does not speak much english, the emails exchanged before arrival were replied in mandarin (!).

    good value for money. the location is great, very close to the muslim quarter and shops. basic ammenities and very comfy bed.

    Stayed in May 2024

  • Reviewed: June 2, 2024

    10
    Excellent
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 3 nights

    Nothing

    Big breakfast and great choices Location close to the drum tower and bell tower

    Stayed in May 2024

  • Reviewed: May 28, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights

    Very convenient location, a few minutes walk from metro station (Line 2 with direct connection to Xianbei station), and few steps from the Drum Tower.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    Good location but hope the price can be lower

    Stayed in April 2024

  • Reviewed: May 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Big Able to wash clothes n hang it Staff are good Breakfast good Close to Bell Tower drum tower

    Stayed in May 2024

  • Reviewed: May 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean room with a bathroom. No space to put a large suitcase, but this is a common drawback. Good breakfast. Location next to the Two Towers, but you have to walk a long way to the station. In the evening, the street next to the hotel turns into one big restaurant.

    Stayed in April 2024

Showing 76 - 100

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