广州市白云区人和镇鹤龙七路128号, Baiyun District, 510000 Guangzhou, China
#277 of 445 hotels in Guangzhou
Guests' ChoiceBased on 53 hotel reviews
7.2Cleanliness
7.6
Comfort
7.5
Location
7.5
Facilities
7.3
Staff
8.0
Value for money
8.0
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 11, 2025
Chris
Canada- First driver was horribly grumpy - P.A. system of school nextdoor was loud
- Bed was excellent - Breakfast was not bad
Stayed in April 2025
Reviewed: April 3, 2025
Tusharika
IndiaHad it been nearer to metro would be better
Simple clean good location .
Stayed in March 2025
Reviewed: April 1, 2025
Jasinta
MalaysiaStaff are helpful and friendly.
Stayed in March 2025
Reviewed: March 31, 2025
Susan
CanadaCleanliness. Beds and towels were great, clean and crisp. The whole hotel could use a good cleaning which would probably increase the value offered. The shower stall floors were filthy in the corners and there was a lot of mold and mildew on the tile grout. The chafing dishes on the breakfast buffet were filthy on the exterior. However for the price and a one night layover between flights and the friendly staff I would stay again.
The location was great. Breakfast was mediocre but since It was unexpected, a bit of a bonus. It was a little bit cool and they could have supplied condiments such as salt and pepper.
Stayed in March 2025
Reviewed: March 14, 2025
Tom
Belgiumcurtans dirty. Breakfast. Bad
Room ok. Dirty shuttlebus.
Stayed in March 2025
Reviewed: March 5, 2025
Marie
United Arab EmiratesThe building is old and the location is terrible. No cafes or restaurants close by. No shops. No convenient store. The hotel did not offer food aside from breakfast.
The room is spacious but with old and dusty furnitures.
Stayed in February 2025
Reviewed: March 2, 2025
Torres
AustraliaNo
The breakfast is good
Stayed in February 2025
Reviewed: February 12, 2025
Sarah
United KingdomThe room was freezing cold as the window had been left open.There was a kettle, but no tea or coffee provided. The breakfast food was cold and they didn't bother keeping it warm,which was a shame as it was actually nice food ! The hotel is located right next to a very busy dual carriage way and fly over,so don't bother opening the windows for any fresh air as there isn't any !
We chose this hotel for our long layover waiting for a connecting flight. I chose it in particular because they provide free transport to and from the airport, which was a godsend ! It all worked out very well,and we enjoyed the simple yet tasty traditional Chinese breakfast which was included. The room was spacious and clean.
Stayed in February 2025
Reviewed: January 24, 2025
Gopal
New ZealandStaff was very prompt in communicating
Stayed in January 2025
Reviewed: April 11, 2025
Abdulrahman
United Arab EmiratesThe cooling system in the hotel, not the room Week water pressure
The room size
Stayed in April 2025
Reviewed: April 5, 2025
Bill
AustraliaThe staff were exceptional. They communicated clearly beforehand on where to go and what to do to this poor Chinese speaker. Polite and helpful all the way through a quick stop over.
Stayed in April 2025
Reviewed: April 2, 2025
Gatefait
JapanThe receptionist wasn’t really polite or nice. When I arrived the first thing he told me was "what do you want?" with an aggressive tone, even though I had made a reservation and notified my arrival time.
The room was great. It looked like the pictures.
Stayed in April 2025
Reviewed: March 25, 2025
Larfingboy
United KingdomCleanliness around the soap dispensers in the shower cubicle could have been better. Otherwise the room was immaculate.
I was unable to take breakfast as I needed to get to my onward transport and the location of the hotel was irrelevant as they provide a shuttle bus to collect guests from the airport and take them back so they can use the modern, efficient Metro system in Guangzhou.
Stayed in March 2025
Reviewed: March 1, 2025
Dave
United KingdomHad to wait an hour to be picked up at the airport. Noisy location. Breakfast was paid for but didn't start until 7 a.m. and I had to leave at 6 for my flight. Not good for an 'Airport' Hotel.
Bed was comfortable.
Stayed in March 2025
Reviewed: February 27, 2025
Trojan
AustraliaShower delivered very low pressure of hot water - my main complaint.
Left too early for breakfast (6.00am)
Stayed in January 2025
Reviewed: February 25, 2025
Sayed
Hong KongThe picture posted in the ad is different one. It is an old building where there is no access to metro or bus other than the pick and drop facility from the hotel room. Still they drop to airport whenever we ask for. Better post a real picture rather than giving wrong information
For that price it was worthy
Stayed in February 2025
Reviewed: February 17, 2025
Estelle
FranceI saw a red beetle in the room.
The shuttle to the airport is very convenient.
Stayed in February 2025
Reviewed: February 7, 2025
Adrienn
NetherlandsSmoke smell
Smooth transport and check in
Stayed in February 2025
Reviewed: February 7, 2025
Beth
United KingdomClean, close to the airport and transfer included.
Stayed in February 2025
Reviewed: January 21, 2025
Weilun
AustraliaNo
The general hotel decoration is average. The room is very large. If possible, I want more non-smoking rooms. And the hotel does not have a minibar. I can go to the front desk to buy things, which is very inconvenient for me. Breakfast is very simple.
Stayed in January 2025
Reviewed: January 20, 2025
Marin
Russiacomfortable bed and close airport .
Stayed in January 2025
Reviewed: January 19, 2025
Perdete
New Zealandthe water is slowly ,but its no bad .
to be honest,this is a great stat place,its nearby the airport and nearby the supermarket. I dont think the hotel was old ,thats amazing food around the place ,Ill go there next time
Stayed in January 2025
Reviewed: January 16, 2025
Nataliia
RussiaCigarette smell in the room was the only inconvenience. Also it's not easy to find the location if you arrive nor by shuttle. A clerk from the nearest bank kindly helped me
Good location near the airport. A 20 min walk from the nearest Rehne metro station. However they provide a shuttle to the airport which is free of charge and arrived on time. The ride to the airport took 10-15min. A Large room, comfortable beds.
Stayed in January 2025
Reviewed: January 8, 2025
Paige
United Kingdomwalls thin, rooms not clean, staff didn't speak much english
close to airport, transfers good
Stayed in January 2025
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content