Reviews of Arthur Hotel Canton Tower Guangzhou-Free Shuttle Bus For Canton Fair
No. 375, Middle Xingang Road, Hai Zhu, 510000 Guangzhou, China
#36 of 446 hotels in Guangzhou
Guests' ChoiceReview Score
Based on 295 hotel reviews
8.7Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
9.1
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Facilities
8.8
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Staff
8.9
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Value for money
8.7
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Free Wifi
6.7
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Reviewed: January 24, 2025
William
United Kingdom6 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
No storage space in the room
The laundry facilities
Stayed in January 2025
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Reviewed: January 3, 2025
Jessica
Rwanda8 Reviews7.0Good- • Business trip
- • Travelers with friends
- • Superior Double Room
- • Stayed 8 nights
- • Submitted from a mobile device
Restaurant only provides beakfast, no dinner/lunch. Room cleanliness is wanting.
Excellent location, near to CBD walkable distance to Canton Tower. Good value for money.
Stayed in January 2025
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Reviewed: December 25, 2024
Chun
Australia9 Reviews6.0“will come again but will expect a Total non smoke smell experience”- • Business trip
- • Solo traveler
- • Superior Double Room
- • Stayed 2 nights
sound proof need improvement floor tiles is loose smoke smell in non smoke room smoke smell in non smoke floor
location and renovation is good and looks apporpriate
Stayed in December 2024
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Reviewed: December 11, 2024
Viviane
France34 Reviews5 helpful votes5.0Fair- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 3 nights
Complete disregard for basic courtesy by both guests and staff. Guests openly smoke everywhere, including in their rooms and even in designated no-smoking areas. Worse, the staff fails to enforce the no-smoking rules, allowing this behavior to continue unchecked. It's unacceptable and downright unpleasant.
Overall, it is clean and good price
Stayed in September 2024
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Reviewed: November 8, 2024
Eva
Slovakia15 Reviews7.0“3rd time staying there, improving every time”- • Business trip
- • Group
- • Superior Twin Room
- • Stayed 5 nights
Internet was almost not working at all only in the middle of the night which was anoying as we were on a business trip. We were also ripped off by reception worker when we asked her to book a taxi for us, she asked 100 RNB when in reality the taxi wasn´t even 30 RNB. Also they don´t offer shuttle bus back from fair for last day of the fair.
It was my 3rd time staying at this hotel as it has very convenient location when visitin Canton fair. It offered little perks like daily fruit in our room and free coctails every evening. Breakfast was fine but there were constant problem with coffee machine.
Stayed in November 2024
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Reviewed: July 30, 2024
Sam
New Zealand7 Reviews5.0“Not suitable for foreign people, I think this hotel designed for locals”- • Business trip
- • Family with young children
- • Superior Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
No one speak English
Stayed in July 2024
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Reviewed: May 30, 2024
Soniajoao
Mozambique32 Reviews3 helpful votes6.0“Okay and Convenient!”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 13 nights
The gym...too small without standard equipments for the size of the hotel; the TV channels - only chinese speaking channels; the cleaniless was not consistent and the carpet were very dirty; the corridors are always dark (and bit scary) because the blinds are always closed, while there are big windows which could provide good views to trees and buildings sorrounding the hotel; the bar at the roof is substandard and not welcoming at all. The gym could easily move to that floor!
Good: Location, Breakfast, Laundry room (positive surprise), Minibar, Bed and pillow; Room setup (allows privacy when using the toilet); very kind and HELPFUL staff, although they struggled to speak english. The cocktail served from 19:30 to 22:00 was also good. The first one was free and delicious!
Stayed in May 2024
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Reviewed: May 24, 2024
Li
Malaysia28 Reviews7.0Good- • Leisure trip
- • Group
- • Superior Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Simple but nice Breakfast
Stayed in May 2024
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Reviewed: May 12, 2024
Anita
Poland1 review2.0“not going to saty there again”- • Business trip
- • Group
- • Superior Double Room
- • Stayed 4 nights
dark and smelly corridors, untrained staff, very limited breaskfast.
location
Stayed in May 2024
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Reviewed: May 5, 2024
Adil
United Kingdom10 Reviews7.0“Pleasant but could have been better”- • Business trip
- • Travelers with friends
- • Superior Twin Room
- • Stayed 14 nights
- • Submitted from a mobile device
Lack of English speakers at the desk front
Location
Stayed in May 2024
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Reviewed: May 4, 2024
Mian
Pakistan7 Reviews3.0“It's expensive as compared to facilities.”- • Business trip
- • Group
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Staff attitude, breakfast.
Break fast was average. There was very less option fro Muslims and vegetarian.
Stayed in May 2024
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Reviewed: April 27, 2024
Elena
Australia3 Reviews6.0“OK”- • Business trip
- • Couple
- • Exclusive Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Facilities very basic, staff didn’t speak English and very difficult to communicate with. Room very small (narrow) for your best room.
Decor was nice
Stayed in April 2024
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Reviewed: April 9, 2024
Chee
Singapore7 Reviews7.0“A comfortable and convenient hotel.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 6 nights
The WIFI was weak.
breakfast is good and the location is very convenient.
Stayed in March 2024
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Reviewed: March 8, 2024
Shui
Hong Kong10 Reviews7.0Good- • Business trip
- • Solo traveler
- • Superior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Sound insulation was not too good
Location is close to subway
Stayed in March 2024
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Reviewed: February 5, 2024
Jessica
Australia5 Reviews2.0Very Poor- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The rooms were dirty. We could hardly sleep because there was so much dust. The hallways and room stunk of cigarettes. Location is not great - not close to anything.
The staff were friendly and tried to be helpful. English was very limited which made it difficult, but they made the effort and communicated through google translate when needed.
Stayed in December 2023
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Reviewed: December 25, 2023
Oursoula
Cyprus22 Reviews14 helpful votes7.0Good- • Business trip
- • Couple
- • Deluxe Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
The smell of the foods. We had our laundry made in the hotel and it was like it had been washed in the kitchen. Awful smell so the dry cleaner
Location was good.
Stayed in November 2023
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Reviewed: November 17, 2023
Radomir
Czech Republic22 Reviews1 helpful vote4.0“The WIFI in the room hardly works. The hotel took more money from the credit card than the invoice.”- • Business trip
- • Solo traveler
- • Superior Twin Room
- • Stayed 3 nights
WIFI is very bad.
Stayed in October 2023
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Reviewed: November 10, 2023
Renato
Indonesia18 Reviews1 helpful vote7.0“I will be back .”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 6 nights
new hotel not so big and easy going place
Stayed in November 2023
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Reviewed: November 6, 2023
Sarunas
Lithuania12 Reviews4 helpful votes5.0Fair- • Business trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 9 nights
I encountered multiple issues during my stay. The Wi-Fi was consistently unreliable in my room on the 9th floor, and despite several complaints to the reception, the staff remained unresponsive, inaccurately blaming my apps for the connectivity issues. Oddly, the Wi-Fi worked perfectly on the first floor. Furthermore, the hotel advertised a gym, which significantly influenced my decision to book my stay. Unfortunately, the gym facilities were extremely disappointing, equipped with only a few treadmills and light dumbbells. For those looking to maintain a fitness regimen, this hotel does not meet the mark.
My stay at the hotel was highly comfortable, featuring a delightful breakfast daily and impeccably clean rooms. The location proved to be ideal, nestled near the Canton Tower and conveniently close to a metro station, offering easy access to various parts of the city. Additionally, the abundance of shops in the vicinity added to the convenience of my stay.
Stayed in November 2023
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Reviewed: October 27, 2023
Chalakorn
Thailand4 Reviews4.0“It is ok For canton fair to stay due to the location, or else better find another place.”- • Business trip
- • Travelers with friends
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Micky mouse room. Night shift staff sound angry all the time.
Location is good. That’s all.
Stayed in October 2023
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Reviewed: October 26, 2023
Jorge
Portugal7 Reviews7.0“Nice staff and decoration.”- • Business trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast. One of the worse hotel breakfast I have ever got.
Rooms and localization
Stayed in October 2023
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Reviewed: October 19, 2023
Bert
Belgium7 Reviews7.0“If breakfast would be good, I definitely go again”- • Business trip
- • Solo traveler
- • Superior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast is disaster for Western people. No bar. Well, you see bottles of liquor next to the check-in, but when you want a drink, they ask you to have a drink at 10th floor. Rooftop terrace, no people, lousy bar…
Friendly people willing to help. Nice, clean rooms, good AC, enormous TV-experience with the beamer. Good location for Canton Fair
Stayed in October 2023
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Reviewed: October 18, 2023
Baiju
New Zealand9 Reviews7.0“For the value for money I think there are better options”- • Business trip
- • Solo traveler
- • Superior Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Gym was poorly equipped . No restaurant or proper bar. Miskitos Breakfast selection was poor and coffee machine broke everyday.
Location and style of hotel
Stayed in October 2023
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Reviewed: July 14, 2023
Geoffrey
Qatar20 Reviews3 helpful votes7.0“Comfortable but lacking”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Bad Wi-Fi
Location
Stayed in July 2023
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Reviewed: April 20, 2023
Derejebly
Ethiopia60 Reviews6 helpful votes7.0Good- • Business trip
- • Travelers with friends
- • Superior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
They were doing some cleaning may be the corridor were smelling badly.
The staff try their best to make the customer happy
Stayed in April 2023
