Nothing

It was pleasant time to stay at Memory Garden House during our vocation time. The room was nice, clean, no smell, good facilities, good space for three person, lovely ambience with small garden and tiny canal in front of the room. We felt very relax very time returning to the room. The location is in a quiet street but after walk away 50 metre you can find everything food, market. Recommend to stay here.

Stayed in March 2025

Close to tourism places, cozy and private

Stayed in March 2025

The heater in first floor was not really good

The location is great, very convenient to find restaurants and Muslim Street just walking distance.

Stayed in January 2025

The general place and room vibe is very nice and comfortable however evidence of mould on walls and uneven floor surfaces could be seen. There is also no clothes iron in the room but they do have one in the common area which could be utilised.

The location was very strategic as it is very close to the drum and bell tower. If this is your first time to Xi'an and decide to stay here, I would suggest to get the guest house to arrange the airport transfer as well. It would cost slightly more but worth the convenience. The receptionist is very helpful and they're open 24hrs. There are many restaurants around as well. Metro line is nearby but if you're travelling in a group, you may also use Didi (uber equivalent) which is also convenient.

Stayed in January 2025

Cons: 1) Located in a narrow street. During our stay in late Dec 2024, the street was under construction and hotel located at the end of the street so we had to get off and drag all our 9 large luggages across the street to our hotel. We were not informed of such construction beforehand. 2) Situated in busy area. Lots of booth and street vendors so if you don’t like crowded or busy place, this may not be the one for you. 3) Other than that, everything was fine!

Pros: 1) Near to Drum Tower, Bell Tower, Muslim Street, Ancient Wall and other attractions in the area. 2) Very easy to find halal / muslim food. 3) Staff is not able to communicate in English but they do have translator on hand so communication was easy. Check-in, check-out and room change were done easily with the help of the translator. 4) Very nice looking and spacious room. Looks quite new. 5) Near to Metro station.

Stayed in December 2024

Nothing

The staff at the reception desk have been super helpful despite the language barrier. The hotel is clean and very close to the Muslim district/drum and bell tower which is a bonus.

Stayed in December 2024

shower drainage can be better, all others are good to use.

Staff was extremely helpful!

Stayed in December 2024

some socket in the room were not so good cause some phone charging not so fast.

Big rooms, nice design. Modern bathrooms. Friendly staffs. Free use of laundry service (although we didnt use cos we were too tire)

Stayed in December 2024

Toilet has no bidet. My friend and I couldn't get our roaming network. Perhaps the hotel is surrounded by other taller buildings. We had to step out of our room and the hotel to receive our Whatsapp messages/ emails/ google translate as the wifi in the room does not support those apps.

Cozy place. Very Zen vibes. Near the Muslim street and walking distance to train station. Staffs were extremely helpful and friendly.

Stayed in December 2024

Climbing up the stairs

We had breakfast out of hotel. The place is near to restaurants and eateries. Very short walking distance. Rooms generally were cleaned on daily basis. They also provided drinking water. Staff were very helpful and help is carry all our big luggage up to the room They even help us collect our laundry after it dried.

Stayed in November 2024

I had asked how to find my way to the property from Bell Tower where the airport shuttle bus would stop at a nearby car park. I got my bearings a bit off and trying to navigate my way to Mafangmen (the street where Memory Garden House is located) was a slight challenge. In all fairness, the instructions given were very clear, but I never took much notice of the photograph of the homestay’s exterior. It has a simple yet elegant doorway very much how an old inn would look (a real antique doorway) and I missed it as I walked on the street. Perhaps some additional signage would be helpful. But once I got my bearings right - that’s when I realised how exceptional this location is!

The location is just amazing. I could walk everywhere - the City Wall (South Gate), Muslim Quarter an the Great Mosque, Drum Tower & Bell Tower are great landmarks close by. The subway station is located beneath the Bell Tower. Lots of good food right outside the homestay. I also just loved the whole vibe and ambience of the property especially my room which was large and very comfortable. The beddings were good quality and the overall cleanliness is acceptable. Toilet and shower are separate units. Laundry is free (washer and dryer easily accessible). The young staff are friendly and ready to help. Staying at Memory Garden House really made my stay perfect.

Stayed in November 2024

The hotel is in a perfect location, central to Xi’an, but on a quiet street. The staff at the hotel were perfectly friendly. They helped us with all our questions, and gave us recommendations for everything we wanted to see and do during our stay. And what was very important to me personally, the hygiene and cleanliness were at an excellent level. I hope I will have the opportunity to stay there again in the future.

Stayed in November 2024

No lift to the 2nd floor, but a short flight of spiral staircase.

Staff were helpful and courteous, especially Winnie. She is patient, knowlegeable and assisted us with our enquiries from where/what to eat to tour visits! Good location, charming and comfortable room.

Stayed in November 2024

Everything was just nice and the location is not far from the Muslim Quarters. The staff were friendly although there was a language barrier. Very helpful.

Stayed in November 2024

Friendly staff Comfortable room Good location

Stayed in October 2024

Stairs to rooms on the second floor were a little hard to manage with luggage.

Lovely environment, felt very zen and relaxing. Just round the corner from the drum and bell tower so very good location, with lots of local options for food as well as the Muslim quarter across the main road. The rooms were comfortable and very clean. Staff were friendly and very helpful.

Stayed in October 2024

Nothing specifically, everything was super great. We were traveling as a couple and they gave us a double room with two separate beds, but nothing major to us. The rooms are not super soundproof, but there were no major noises.

Our 2 nights stay in this pretty hidden gem in the center of Xi’An was awesome. The room was super pretty and clean. The beds were very comfortable and the shower was the best part! I had my best relaxing shower in China there :) The staff is also very welcoming and helpful, they spoke English to us which made it way easier. In the hotel you have the opportunity to use the washing machine for free if you wish to wash your clothes, which is definitely a game changer if you’re traveling for a longer stay in China. Lovely place to stay for a good price.

Stayed in October 2024

One minor downside was that the non-smoking policy, just like the rest of China, wasn't always strictly maintained, but I was pleased to find that my room did not have a smoky smell. Overall, I highly recommend this hotel for its great service and prime location!

I had a wonderful experience at this hotel. The staff was incredibly friendly and helpful, making it easy to navigate the area and arrange activities. The location is fantastic—very central and convenient. While the front of the hotel can be a bit noisy, the rooms at the back are surprisingly quiet, allowing for a restful stay.

Stayed in October 2024

The room itself was amazing, very clean and comfortable. It was surpringly quiet given the location in the middle of the center. Perfect location! Furthermore, the staff was really nice and spoke well English.

Stayed in October 2024

very central location to Bell and Drum Tower and loads of very local street food bars and stalls.

Stayed in October 2024

Nothing about the property but beware some DiDi taxi drivers do not have the correct licence to carry passengers and so they may drive erratically to avoid the police.

Very handy location close to everything we wanted to explore while visiting Xi’an. Great value for money and extremely clean. The staff are very kind and helpful and with the support of a translator app communication was easy. Close to very delicious noodle restaurant and fruit shop as well making the whole stay a wonderful experience.

Stayed in September 2024

A delightful place ,with INCREDIBLY helpful staff.Would stay there again anytime.We had one room for 3 adults ( my husband and I and our adult daughter) .It was perfect.

Stayed in September 2024

Great location, the staff were very friendly and welcoming. Allowed us to check in early which was very much appreciated. The beds were comfy and the room had a lovely quirky feel.

Stayed in September 2024

Thank you for your service and your help!

Stayed in September 2024