NO Coffee!!!

Convenient location. Helpful service too!!!

Stayed in April 2025

Jerry helped us with getting taxis to the cable car and the train station. Great host.

Stayed in April 2025

Jerry speaks good english, lovely man. Lovely family

Stayed in February 2025

Room isn't that big, but we knew in advance from photos

Great host, friendly and helpful Room was clean Elevator Location is close to many kinds of stores, restaurants, local places in walking distance

Stayed in December 2024

N/A

The owner Jerry was very kind and welcoming, providing a train station transport on very little notice! The room was comfortable and clean and a great walking distance from the cable car. 10/10 hotel would stay again

Stayed in December 2024

None

Everything.

Stayed in November 2024

The location & the hospitality

Stayed in November 2024

The hotel is located in walking distance to the cable car station to visit Tianment mountain. Jerry was friendly and welcoming, waited for us to check us in as we had a late night train. He also offered storing our luggage as we did an overnight stay in Zhangjiajie National Forest Park. Our rooms were clean, comfortable with western toilets, everything was great. There are grocery stores and street food stalls nearby, especially recommended the sweet lady serving noodles next door.

Stayed in October 2024

Very nice guy running the place, helped us with our travel plans and tickets. Close to cable car to Tianmen Mountain and Zhangjiajie Central Bus Station.

Stayed in November 2024

Jerry was an outstanding host, he helped us plan and book our activities and was so kind to accommodate our schedule so that we could have the smoothest check in and check out. The hotel is very nice and in a great position to visit the Park, and the rooms were clean and comfortable. Thanks again Jerry for helping making our stay in Zhangjiajie so memorable!

Stayed in October 2024

Jerry, the host at Hotel California Zhangjiajie, really made our stay exceptional. From the moment we booked, he was on hand to answer all our questions, both before and during the trip. His local knowledge and friendly approach were a huge help, making us feel welcome and well looked after throughout. As for the hotel itself, the location couldn’t have been better. We could easily walk to the railway station, bus station, and Tianmenshan Cableway, with the airport just a short drive away. The rooms were clean and comfortable, with air conditioning, always-hot showers, and reliable Wi-Fi. It was the perfect place to relax after a day of exploring. Highly recommend this spot if you’re visiting Zhangjiajie!

Stayed in October 2024

Hotel California Zhangjiajie turned out to be a cracking little spot for our trip. It’s in a dead handy location, with the railway station, bus station, and Tianmenshan Cableway all within walking distance, and the airport just a short drive away. The rooms were spot on, with air-con, a hot shower on tap 24/7, and free Wi-Fi. But what really made the stay was Jerry, the host. He was absolutely brilliant, answering all our questions before we even got there and sorting us out during the trip. Nothing was too much trouble for him. With all that and the handy extras, it made the trip a lot easier. If you’re heading to Zhangjiajie, this place is a proper gem.

Stayed in October 2024

Quite hard to find hotel, not precise location indicated.

Basic hotel near to the train station, everything was good and comfortable, except noise from outside.

Stayed in September 2024

There was only Chinese type of breakfast. It would be nice to give more options for people from different countries

Most fact that we really liked - all the administrators were nice and helped us to book/buy all the tickets - that’s very mindful Moreover, we liked glass lift For tourists - photos on the platform are the same as in reality

Stayed in September 2024

Beds were pretty firm, not super comfortable

Great location, friendly staff, good value

Stayed in September 2024

Nothing, everything was perfect!

The location is very good, it is near everything! The hotel is very confortable and clean. But the most important thing for me was the attention that Jerry gave me. It was the first time I traveled in China, he helped me a lot! Thank you for your patience and kindness!

Stayed in September 2024

There could be a glass splitting area shower

Very wrll located, and Jerry (the host) is amazing Helped me for everything

Stayed in September 2024

Very good location, helpful owner speaks very good English.

Stayed in September 2024

We didn’t stay in the room we originally booked.

Stayed in August 2024

No refrigerator

Simple and cozy

Stayed in September 2024

The room was fairly basic, but I think it was good value for the price. It took me some time to find the hostel since the taxi could only drop me off on the main road. However, Jerry quickly came to fetch me when I had trouble locating the place.

Despite staying only for a few hours, arriving at 7 PM and leaving at 7 AM the next day, my experience was excellent. Jerry was incredibly helpful, answering all my questions about the Zhangjiajie trip and even assisting me with purchasing the Tianmen Mountain entrance ticket, which solved a big issue for me. The hostel's location is ideal—within walking distance of Tianmen Mountain and directly across from the bus station.

Stayed in September 2024

Bed mat is very hard.

The hotel is not luxurious, but its a 10 for many reasons. Jerry speaks english and helped us with the tickets entrance, the trekkings at the forest park, and all we needed. Location is convenient for Tianmen mountain and there is a bus station nearby to go to the Forest park. Free laundry is available what was a lot appreciated. Thanks Jerry, I hope to see you soon again!

Stayed in September 2024

We were really not a fan of the squat toilet and having the shower so close to it, but helpfulness of the owners and the location made up for it. Also the place on the map is slightly wrong - it's on the same side street of 实惠超市(官黎路店) on baidu maps. Do call the owner and he'll help you out!

The owners were wonderful and helped us out in planning our trip to the national park, answer questions, allowed us to keep the luggage there for the afternoon on the day of the checkout and allowed us to use the washing machines. They were also speaking English, which is really helpful! The room was clean and quite comfortable.

Stayed in July 2024

The position, really near to the cable way. Also Jerry helped us a lot booking tickets and was very helpful. The streets in which the hotel is located are really beautiful, you can experience the real China.

Stayed in August 2024