The staff were amazing - especially Carol - so very helpful with organising tickets and drivers. Brilliant place to stay.

Stayed in April 2025

Good location, great hosts, homely atmosphere

Stayed in March 2025

Very nice personnel! Helpful with the tickets for the park, and great food. Even when I got bit by a monkey, the hotel helped me out with getting money back for insurance. When i was at the Red Cross they picked up straight away! Really recommend this place as it has perfect access to the park.

Stayed in March 2025

Really great place to stay to explore the avatar mountains! The host was lovely and extremely helpful in helping us plan the route/locations for each day. A very good location for the mountains but is quite far from the centre of Zhangjiajie & there aren’t any shops/restaurants nearby! Although the hotel has an attached restaurant with excellent food. They also arranged transport to the airport which was very useful given the location.

Stayed in February 2025

The only thing was my room was cold a lot of the time even though having the heater running all the time but I think you need to expect these things where in the rural areas central heating isn’t common, Carol offered me a hot water bottle which helped.

It was great location for getting to the park I’d say an 8min walk, all the room facilities where good and the manager carol was so so lovely and always there to help you she made my experience even more amazing, they have a restaurant you can eat at as there isn’t anything nearby and the food is lovely, it’s a nice family run vibe and nice to be in a more rural area for a change.

Stayed in January 2025

No lifts and no free laundry facilities.

Carol is an exceptional host who speaks good English. She has a very good knowledge of where to go and visit in the Zhangjiajie Forest Park. Close (400 metres) to the West Gate Ticket Office. Serves good value breakfast (3 options) and very good value dinner.

Stayed in December 2024

This is a wonderful place with a wonderful hostess, Carol, who is very kind and helpful. The location is excellent, it is the right choice if you are looking for quiet, and it is very close to the entrance to the park.

Stayed in October 2024

All was great

Lovely family is running the hotel. Carole is Super helpful and the food is delicious. Highly recommended

Stayed in September 2024

Carol is absolutely fantastic, super helpful and kind- I really owe my amazing experience to her! Her mum in the attached restaurant is also lovely, food there was great, room was spacious and clean and comfortable. Perfect location for the national park with the avatar mountains and Carol was great at giving the best tips and route which meant no queuing! She was also wonderful at organising transport etc and was always there to help. Such a great stay- I want to come back!

Stayed in July 2024

Location was amazing. Food is great!!! Family is very kind, polite and helpful! Thank you very much for nice memories from Great wall

Stayed in June 2024

Carol is a super host! She helped us a lot with planning each day and organizing our stay in Zhangjaijie. The hostel is very friendly and quiet. The location is excellent. Without a doubt one of the highlights of our stay in China!

Stayed in May 2024

Only thing is that because it’s at the west gate - there is not much access to anything else - food, shops etc.

It was in a great location for the west gate (5 minute walk) - coming from here was so much less crowded and accessing the Bailong elevator going down was so quick (walking past the other way meant you would be waiting hours). It was clean and quiet. The family are friendly and helpful!

Stayed in May 2024

The bathroom can take some getting used to for travelers who haven’t been to China before. However, they were very clean and basic amenities (shampoo, body wash, toothbrushes, combs, soap) are supplied.

Carol and her family are incredibly welcoming and always ready to help out (e.g. choosing spots to visit in the park, booking transportation, etc.). They offer in-house cooking that’s freshly made and also caters to vegetarian needs. It‘s also super delicious! Also, the Yangjiajie Ticket Office is less crowded than other entrances to the park, yet close to many sights.

Stayed in March 2024

Carol's managed to give the best advices to enjoy our stay at Zhangjiajie. Her and her family are very welcoming and accommodating !

Stayed in February 2024

The rooms are not insulated during winters but as I said Carol’s mother brought us electric blanket to keep us warm.

The location was unmatched. Only a few meters away from Zhangjiajie National Park west gate. But the best part is Carol and her family who took care of us like a family. Carol speaks fine English and gave us accurate information about the park that helped us a lot. She and her family made sure that we are warm enough in our room and cooked good food for us. I would always recommend this inn for foreigners who don’t speak Chinese.

Stayed in December 2023

Carol speaks v good English and has been very helpful with arranging our travels

Stayed in October 2023

Everything was perfect, Carol speaks really good in english, the restaurant under the reception was super good for a good price. We went to the national forest park and she helped us a lot to plan the days based on the weather. 100% recommended🙏🏽

Stayed in September 2023

None

Its proximity to yangjiajie ticket gate. Just a walking distance. Carol, the owner, was very accomodating, helpful and very fluent in English, too, which was a very big plus. She served as our travel consultant and she suggested the best places to visit given the vastness of Zhiangjiajie Nature Park. Food was also good- typical Chinese cusine- simple yet delicious.

Stayed in September 2023

Room is clean, Carol is super helpful, we spent 3 nights there, great value for the money!

Stayed in August 2023

walls are thin so when it’s crowded it can be quite noisy.

clean. proximity to the ticket counter. very helpful owner Carol. nice simple food and they are animal lovers too. can hear sounds of nature and forest .

Stayed in July 2022

The 2 best thing about this hotel are location and the owner (Carol). The Location is just 5 minutes walk from the ticket window of the forest. The owner carol is very kind and helpful and the best thing for foreign tourists is that she speak english very well, so no communication issue here.

Stayed in October 2023

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in April 2024