We were worried about the convenience of the commute to the central area, but it turned out our worries were unfounded. The hotel is just above raffles city mall with a metro station within the mall. Lily at the front desk is very helpful. She assisted us with the changes we needed to our hotel booking. She also assisted in arranging for a one day tour to Wulong with pick up from the hotel. The entire stay was very comfortable. The room we had is very spacious and clean. Will definitely recommend this stay if you are visiting Chongqing.

Stayed in March 2025

N/A

Very well located

Stayed in April 2025

Great location, comfortable and clean hotel.

Stayed in March 2025

Mini stain on the carpet but it’s fine!

Apartment was really huge and cosy!

Stayed in January 2025

The Congee service at night wasn't very impressive.

Stayed in March 2025

The Hosts were very friendly and very helpful. a special shoutout to deskhost Sophia, very helpful and English is no problem at all.

Stayed in February 2025

Was very clean and has a nice view of the city.

Stayed in February 2025

I loved the washing machine and the spaciousness of the room. Super close to the metro station and there is a mall right below the building.

Stayed in February 2025

Finding the entrance of the hotel is a bit tricky and getting to the shopping mall takes some time to figure out.

The room/apartment was massive, clean and well equipped.

Stayed in January 2025

Nothing

Stayed in December 2024

Missing toothbrush and toothpaste. All good other than that.

They upgraded my room to a suite and it looks fantastic! We have the full kitchen and living room area.

Stayed in January 2025

Just a note, the location for Didi pick ups might be incorrect - Didi has it being at the end of the driveway, so Didis tend to drive past the hotel lobby and wait there instead.

Hotel is well located in the Raffles City complex. Rooms are modern and clean, and room cleaning was of a high standard. Service is excellent and very helpful, from the doormen, to housekeeping and front desk. Internet was fast and stable, water pressure in the showers was good and rooms were bright.

Stayed in January 2025

Very cool location and well equipped place

Stayed in December 2024

They have a luggage delivery for service which was so helpful Our room got a free upgrade and was clean and quiet

Stayed in December 2024

Everything

Stayed in December 2024

3 bedrooms apartment were perfectly fit my needs

Location

Stayed in December 2024

Nil. It was perfect!

We were given a free upgrade to a suite which provides washer and dryer and a fully functional kitchen complete with a dishwasher. ❤️❤️❤️ There is a good sized gym with clean and well maintained equipment. Loved it that the accommodation provided options of not cleaning the rooms everyday so that we can contribute to save the environment.

Stayed in December 2024

Breakfast spread can be improved.

It’s connected to the Raffles City mall which is very convenient. Can walk to nearby attraction Hong Ya Dong. Friendly staff who are readily available to assist and made us feel very welcomed. Special thanks to Jack Chen who assisted us at the lobby area while we were waiting for pick up to airport.

Stayed in December 2024

Locked windows. It got slightly stuffy and staff had to manually unlock it for me.

Real Perks of it being right beside a shopping mall cum access to train station. Room is well appointed too. Staff are very helpful with tips and helped me with various bookings from cruise tickets to taxi.

Stayed in December 2024

everything

everything

Stayed in November 2024

1. Aircon not cold as it’s just set for to wind mode for this year end period. Have to request to open windows for circulation. 2. Breakfast can have more quality western options.

1. Non-smoking which was rare in Chongqing where everywhere has chain smokers 2. Majestic and spacious room 3. Water purifier so no need buy water 4. Staff and housekeeper are very polite 5. Free Goodnight porridge everyday 6. Connected to Raffles City mall which we went everyday

Stayed in November 2024

The breakfast area is kind of small given it is such a big five star hotel. The variety of food is limited.

Excellent customer service and very good housekeeper service. The room interior is very nice and room itself is very clean and comfortable.

Stayed in October 2024

Everything

Stayed in November 2024

I have nothing to complain. I don't know what should or could be better.

I stayed for 4 nights and got and upgrade to a suite with two bed rooms and two baths - quite to big for me alone. Anyhow - Really appreciated that and the friendliness at the reception. The check-in worked fast and staff is very nice and supportive. The room at the 33th floor was big as said before, and there was view at the river side, but not too much as the other towers partially block the view. Also nothing to complain about, even if there might be rooms with better views. The room was modern and clean and got a small kitchen and washing facilities which came quite handy for long-term travelers like me. There is also a coffee machine. The breakfast was included and offers all choices from continental to local fresh made noodle soups, I liked that very much. There is also a late supper offered. The location at Raffles City is central for sure and it is not far to see major attractions and the crowd and especially the living blocks with their crazy architecture (for which I mainly came for). The nearby metro station is very nice to go even farer away like visiting the Liziba station or the Great Hall of the People. And when you step out, you can get a first great view from the outside panorama terrace over the river and the buildings all around. More impressions on my website: www.wakinglife.ch

Stayed in November 2024