Carrera 41 # 9-31, El Poblado, 050010 Medellín, Colombia
#222 of 382 hotels in Medellín
Guests' ChoiceBased on 472 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
9.1
Value for money
8.3
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 1, 2025
German
United StatesGood location in Poblado, near restaurants and bars
Stayed in March 2025
Reviewed: March 6, 2025
Josh
United StatesCoffee
Location was close to tour meetup options, 15 min walk to metro station. Breakfast was amazing! Our room was quiet, we stayed Sunday-Wednesday and street noise did not diatribe our sleep.
Stayed in March 2025
Reviewed: March 3, 2025
Alice
United KingdomReally friendly staff Super comfortable beds Great decor Perfect location Nice bar area We liked meeting Pedro the dog
Stayed in March 2025
Reviewed: February 13, 2025
Benedicto
United StatesI had a King Deluxe and it was a very large room facing a tree-lined street that was very quiet.
Stayed in January 2025
Reviewed: February 7, 2025
Marianna
MexicoCan get very noisy from the street, but also from the other rooms
Great location, nice staff
Stayed in November 2024
Reviewed: January 23, 2025
Edgardo
Puerto RicoHousekeeping took towels but forgot to replace them, no biggie as there were others available.
Beautiful & modern spaces, natural light and many green areas. Friendly staff.
Stayed in January 2025
Reviewed: January 23, 2025
Nicolas
United StatesSliding bathroom door broken
Great location, staff were really helpful
Stayed in January 2025
Reviewed: January 10, 2025
John
United StatesRoom 501 is next to the elevator and you could hear it going up and down. Water noise from other rooms was very loud in the pipes in our room. Floor 6 is restaurant floor and noise came down into our room. Too dark in the hotel for my wife but I found it ok. Coffee, milk, and hot water not out for people to self serve for breakfast, always had to ask staff each time making us wait. Should be put out for self serve.
Great location, many many restaurants in the area. Hot showers. Good wifi. Staff very friendly and helpful. Spoke English. Breakfast was good.
Stayed in January 2025
Reviewed: January 3, 2025
Lucia
Netherlands-
We really like it and got to enjoy the hotel a lot. It’s in an amazing location but tucked away from the main street so it’s quiet during the night.
Stayed in December 2024
Reviewed: January 2, 2025
Tom
United KingdomNo hot water in the shower, staff double charged me at check in
The design and location of the hotel were good but the hotel double charged my booking and also the water out of the shower was cold - disappointing.
Stayed in December 2024
Reviewed: December 30, 2024
Lina
MexicoIt was a little noisy at night
I loved the decoration and the location was very convenient
Stayed in December 2024
Reviewed: December 18, 2024
Todd
United StatesThe rooms are very dark, and receive almost no sunlight. Plus, the bass from the club across the street was quite audible and kept me up late into the night.
Clean “industrial modern” design, and close to Provenza (if that’s what you’re looking for).
Stayed in December 2024
Reviewed: December 7, 2024
Santos
Puerto RicoAir conditioning and cleanliness
Locatio
Stayed in December 2024
Reviewed: November 28, 2024
Viviana
PortugalThe location is perfect nestled in a quiet street yet just a stone's throw away from a plethora of fantastic restaurants. Our room was a delight, featuring a lovely balcony that offered a serene spot to unwind after a day of sightseeing. The design of the hotel is simply stunning, blending modern aesthetics with cozy comfort. What truly sets this hotel apart, however, is the exceptional staff. From the moment we arrived, we were greeted with warm smiles and genuine hospitality. Every member of the team was professional, attentive, and incredibly kind. A special shoutout to Stiven, who went above and beyond to ensure our stay was perfect. His dedication and friendliness made a lasting impression on us.
Stayed in November 2024
Reviewed: November 28, 2024
Alton
United StatesThe soap dispensers in the shower did not work.
Staff was helpful and professional. My room would not cool so it had air conditioning issues and the staff changed my room promptly.
Stayed in November 2024
Reviewed: November 22, 2024
Ine
BelgiumFor the price I expected a little more, like our room hadn’t been cleaned, towels weren’t changed and we had to ask the reception for refill of water. The hotel only provided free coffee downstairs in the evening when you don’t need it. Would have been nice to have a free coffee station all day.
Nice room overall. Good sleep in a comfy bed and great shower.
Stayed in November 2024
Reviewed: November 11, 2024
Maria
ColombiaNo closets or space to put your things.
Location and comfort.
Stayed in November 2024
Reviewed: September 26, 2024
Tercero
NicaraguaYou can hear across the walls. Restaurant is closed passed 3:30pm Hotel is located on a very busy area
The industrial design
Stayed in September 2024
Reviewed: September 14, 2024
Luis
BelgiumOne of the nights there was a lot of noise coming from the rooftop
The design of the rooms and the complimentary toiletries and the chocolates, and the coffee and water available at the reception. The staff was veru helpful and attentive
Stayed in September 2024
Reviewed: September 7, 2024
Stacey
AustraliaGood location, friendly staff and clean rooms. Comfy beds. Hot water and air con was great! Also complimentary items were a nice touch. Ate at the restaurant 2 times and food was great.
Stayed in September 2024
Reviewed: September 1, 2024
Saeid
DenmarkIf you’re looking for peace and quiet, this might not be the right place. We could clearly hear music from the neighboring building, especially on Friday and Saturday nights when everyone was heading out. The bathroom was worn, and every time we took a shower, there was water everywhere. We had to ask the staff for extra towels to mop it up. Breakfast was okay.
The staff is super friendly and very helpful.
Stayed in August 2024
Reviewed: August 21, 2024
Frances
United StatesGreat location, staff and facilities
Stayed in August 2024
Reviewed: July 13, 2024
Gabrielle
Panama-
Clean, modern and nice location
Stayed in July 2024
Reviewed: July 10, 2024
Andrew
United StatesLocation, breakfast, room, Especially front desk services with Laura and Andres!
Stayed in July 2024
Lachania, Greece
Damuls, Austria
Marrakesh, Morocco
Granada, Spain
Cusco, Peru
Matosinhos, Portugal
Paracas, Peru
Kanatal, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content