Carrera 31A # 11-03 El Poblado , El Poblado, 050021 Medellín, Colombia
#56 of 399 hotels in Medellín
Guests' ChoiceBased on 305 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.2
Facilities
8.9
Staff
9.0
Value for money
8.8
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2025
Vera
LuxembourgLocation, the breakfast was very good, specially because the breakfast area is surrounded by a lot of greenery and wild life!
Stayed in April 2025
Reviewed: April 5, 2025
Delvin
United StatesNo minibar, no mini refrigerator, and no room service after 9pm. Not exactly situated close to any grocery stores or convenience stores, so good luck if you get thirsty or want a late-night snack. Also, the breakfast was quite mediocre and several levels below the standard of the other restaurant offerings.
Nice hotel, friendly and helpful staff, large rooms with hot showers and comfortable beds, safe neighborhood, delicious food offerings served in the on-site restaurant
Stayed in March 2025
Reviewed: March 25, 2025
Claudia
Dominican RepublicThe stay was perfect. The only thing is that I would like a mini fridge at the bedroom.
Very cute, clean and comfortable room.
Stayed in March 2025
Reviewed: March 23, 2025
Julie
United KingdomBeautiful stylish hotel in great location . The location is in a quiet area which was perfect t for us. Staff were very helpful .
Stayed in March 2025
Reviewed: March 14, 2025
Raphael
United StatesThe staff is great. The location is perfect. The hotel is excellent.
Stayed in February 2025
Reviewed: March 12, 2025
Danielle
AustraliaThe hairdryer was so inconsistent I couldn’t use it. The restaurant takes a while too.
Honestly I was so pleasantly surprised. From the pictures online I wasn’t expecting much, so when we got there it was so much better. The room was quiet, and really spacious. The bed was huge and comfortable. You’re ina really good area here too.
Stayed in February 2025
Reviewed: February 26, 2025
Bryan
United StatesNothing it was all very nice.
Very clean. Very nice staff. The restaurant had really good food!
Stayed in February 2025
Reviewed: February 20, 2025
Cintron
United StatesNone.
Convenient and cozy.
Stayed in February 2025
Reviewed: February 20, 2025
Cintron
United StatesNothing.
Very convenient and cozy place.
Stayed in February 2025
Reviewed: February 17, 2025
Jose
United StatesNo stores close to buy anything no vending machines at the hotel or a small refrigerator at the room
I ll say is a nice and a peaceful place
Stayed in February 2025
Reviewed: February 12, 2025
Grant
United StatesFor a hotel called "Cafe", the coffee leaves a lot to be desired. Colombia is renowned for its coffee regions and one would expect a better daily selection of the various flavors. Instead, they choose one variety for each day and have no individual coffee service in the rooms.
Located in the upscale Poblado neighborood the hotel was convenient by car or walking. The balcony was small, but offered nice views of the city and the tree canopy below. If you are lucky, you may see a family of brightly colored macaws flying between the towers back to their nightly roosts. The internet is good and breakfast acceptable by Colombian standards.
Stayed in December 2024
Reviewed: February 8, 2025
Mark
United StatesLate check-in was a little annoying.
Staff was nice. Place was fairly quiet. Great bed. Our best stay in Colombia.
Stayed in February 2025
Reviewed: February 3, 2025
Peter
United KingdomRoom service is difficult to order as the person only speaks Spanish. The TV only seems to have English programmes - Not so good if you are trying to improve your Spanish.
Very large and peaceful room, nice balcony and view. Comfortable bed and plenty of pillows.
Stayed in November 2024
Reviewed: January 30, 2025
Karen
United StatesN/A
My family and I loved this hotel. The people who work here are very friendly and attentive. Our bedroom was cleaned and towels were changed every day. Breakfast was delicious every morning. There were enough options for everyone. The location was great, only 4 minutes away by car from Provenza and restaurants. I highly recommend staying here. We will come back.
Stayed in January 2025
Reviewed: December 31, 2024
Rasmus
NorwayThe gym on 14th floor is very simple, and is not mentained. To use the threadmill you had to go down in the reseption to ask for a key in the 1st floor. The gym had not any manuals, and the cable machine was not good either. The showers only have 1 setting on how strong the beam is, and it is just way to much water (since they advice you to take quick showers and save water). They should have been replaced also.
The room was big and clean, with very good beds!
Stayed in December 2024
Reviewed: December 23, 2024
Maduro
Arubaservice
Stayed in December 2024
Reviewed: December 21, 2024
Galmogy
IsraelVery comfortable all around, good English speaking staff, quiet and safe
Stayed in December 2024
Reviewed: December 2, 2024
Nat
United StatesSolid choice and clean
Stayed in October 2024
Reviewed: August 28, 2024
Albakheet
United StatesNothing
Everything
Stayed in August 2024
Reviewed: August 12, 2024
Daphne
CuraçaoNothing
Everything was lovely. My daughter and I had the best time.
Stayed in August 2024
Reviewed: July 29, 2024
Zjanthi
CuraçaoYou can hear some sounds of the hall.
We were at the hotel for a long weekend and had a very pleasant stay. The staff is friendly and service minded, the hotel is clean and the beds are very comfortable! The location is great to get to malls, restaurants and the Provenza area.
Stayed in July 2024
Reviewed: July 7, 2024
Sean
United StatesIt's a nice hotel very quiet staff is very helpful The buffet breakfast was nice they had music that wasn't too loud or offensive The lobby was nice good location first time at the hotel I knew of it for a long time I just never got around to staying there very nice I would go there again
Stayed in July 2024
Reviewed: July 2, 2024
Lee
United KingdomEverything
Stayed in June 2024
Reviewed: May 17, 2024
Brett
United StatesThere were some loud guests, but that can happen anywhere.
The breakfast was good, the morning coffee was better than what was served later. The gym was small and very basic, but adequate. The staff was great, and the front desk staff was exceptional.
Stayed in May 2024
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