Reviews of Casa Dann Carlton Hotel & SPA This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Calle 93B N° 19-44, Chapinero, 110010 Bogotá, Colombia
#67 of 478 hotels in Bogotá
Guests' ChoiceReview Score
Based on 716 hotel reviews
8.8Score breakdown
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Cleanliness
9.1
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Comfort
9.2
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Location
9.1
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Facilities
8.9
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Staff
9.1
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Value for money
8.8
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Free Wifi
9.1
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Reviewed: March 31, 2025
Wilko
United States12 Reviews2 helpful votes9.0“Great hotel. Good location. Welcoming staff. Amazing breakfast”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 5 nights
- • Submitted from a mobile device
Great hotel. Good location. Welcoming staff. Amazing breakfast
Stayed in March 2025
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Reviewed: March 31, 2025
Amber
United States4 Reviews8.0“Good hotel in a great location.”- • Leisure trip
- • Travelers with friends
- • Superior Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Great location! Room could use a little updating. Breakfast was delicious!
Stayed in March 2025
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Reviewed: March 28, 2025
Gitte
Panama1 review10Exceptional- • Leisure trip
- • Family with young children
- • Superior King Room
- • Stayed 5 nights
- • Submitted from a mobile device
I wish the coffee shop would have been open every day but maybe it coincided with a holiday and that's why it was closed. The facilities are great and the room service too. The beds are good and the showers run nice and hot even on the 7th floor. Breakfast is great! A few lights in my room did not work but it okay. I enjoyed the massages but it was disappointing that the hot tub was not working. The food is excellent!
Stayed in March 2025
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Reviewed: March 25, 2025
Jacqueline
United Kingdom1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Superior King Room
- • Stayed 8 nights
- • Submitted from a mobile device
The breakfast was basic
Staff friendly and helpful
Stayed in February 2025
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Reviewed: March 24, 2025
Rina
United Kingdom3 Reviews10“Excellent”- • Leisure trip
- • Family with young children
- • Family Suite
- • Stayed 1 night
- • Submitted from a mobile device
The staff did continuously ask us in the pool what our situation was even though we explained we had been told we could use the spa facilities after check out
Could use the facilities after check out
Stayed in February 2025
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Reviewed: March 24, 2025
Andy
Colombia13 Reviews9.0“Comfortable beds, great food, nice staff.”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 8 nights
- • Submitted from a mobile device
We actually stayed in a family room, 2 bedroom, 3 beds, 2 bathroom. The main bathroom was good, but the secondary shower was kinda little, and was really difficult to take a shower without spilling water everywhere, maybe just a change in the shower curtains could help.
Great breakfast and delicious room service menu. Super comfortable beds and extra pillows Staff were amazing, super nice and really helpful. When we arrived they notify us about some construction they were doing so we could understand about the noise… but they were really respectful even with this, noises wouldn’t star until 9 am so we could sleep peacefully. Everything was amazing about this stay.
Stayed in March 2025
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Reviewed: March 20, 2025
Miguel
Costa Rica9 Reviews4 helpful votes9.0“Great value for your money”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
The area is not the best but its not bad either. Some parts of the hotel were a bit old/tacky.
Great indoor pool, jacuzzi and sauna for the price! Breakfast was pretty solid too.
Stayed in March 2025
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Reviewed: March 16, 2025
Esteban
Panama51 Reviews1 helpful vote8.0“Excellent place to stay and conveniently located”- • Couple
- • Superior King Room
- • Stayed 6 nights
- • Submitted from a mobile device
Paying a bit more care on cleaning….
Excellent staff - friendly and always ready to help
Stayed in March 2025
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Reviewed: March 11, 2025
Rodrigo
United States1 review8.0Very Good- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Very good food
Stayed in March 2025
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Reviewed: March 10, 2025
Julie
United Kingdom28 Reviews4 helpful votes10“Enjoyable Stay.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 4 nights
Reception staff could have been more welcoming! After a long journey, a smile, eye contact and some information would have been helpful. No one else was checking in at the same time but the check-in process felt perfunctory and rushed.
We enjoyed a four-night stay. Breakfasts were good, the room was large, quiet and comfortable, and the gym and pool areas were both good. There are lots of good restaurants nearby around Parque 93. It is a 30-60 minute commute to the centre but it felt like the hotel was in a safe area.
Stayed in March 2025
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Reviewed: March 8, 2025
Beatriz
Panama25 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 5 nights
a little too far from zona T
room, breakfast
Stayed in March 2025
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Reviewed: March 7, 2025
M
Poland15 Reviews8.0Very Good- • Family with young children
- • Superior King Room
- • Stayed 3 nights
- • Submitted from a mobile device
The price
The personal and rooms is ok
Stayed in March 2025
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Reviewed: March 7, 2025
Annie
United States3 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
I wish I could have extended our stay.
The hotel has large social areas. The ambience is elegant but relaxed. My room was large with two queen size beds, which were very comfortable. The breakfast was excellent. The personnel was attentive and courteous. I wished I could have stayed a little bit longer.
Stayed in March 2025
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Reviewed: March 6, 2025
Colin
United Kingdom7 Reviews10Exceptional- • Leisure trip
- • Couple
- • Executive Double Room VIP Floor
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast excellent and everyone in the hotel very helpful. Gym and pool excellent!!!
Stayed in March 2025
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Reviewed: February 27, 2025
Yuly
Colombia63 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything, great place for having a relaxing time!
Stayed in December 2024
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Reviewed: February 24, 2025
Marc
United States30 Reviews3 helpful votes8.0“Great Room and Location. Breakfast was fair”- • Business trip
- • Solo traveler
- • Superior King Room
- • Stayed 2 nights
Breakfast was fair at best Restaurant was expensive
Bed and Room were excellent
Stayed in February 2025
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Reviewed: February 21, 2025
Jannan
Panama4 Reviews8.0“Enjoyable and smooth.”- • Leisure trip
- • Solo traveler
- • Superior King Room
- • Stayed 6 nights
- • Submitted from a mobile device
Too many cleaning ladies coming in the morning, knocking the door.
Good service, great spa, very nice personnel.
Stayed in February 2025
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Reviewed: February 15, 2025
Roger
United States11 Reviews2 helpful votes10“AMAZING CUSTOMER SERVICE”- • Business trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
The staff was so nice and accommodating. We had to get some last minute documents printed for our morning meeting. The desk receptionist went above his responsibilities to assist us. Also, The restaurant has a fantastic menu, amazing food
Stayed in February 2025
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Reviewed: February 14, 2025
Ofung
Canada59 Reviews7 helpful votes10“Very good stay”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
They charged me 13,000 pesos for drinking a bottle of water. There was no indication that was a charge. Told me that only the little bottle in the bathroom is free.
Buffet breakfast was exceptional, particularly like that they have non-sweetened healthy juice daily and plenty of fresh fruits. Can order eggs cooked to order. Staff are super friendly. Hotel has this old world classic charm. Very spacious room. Plenty of hot water and shower was great.
Stayed in February 2025
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Reviewed: February 8, 2025
Henrietta
United States15 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Family Suite
- • Stayed 7 nights
- • Submitted from a mobile device
We had a family suite. One bathroom was not in the bedroom and very tiny. We had a mini bar, but it's advertised as having a refrigerator. Not true.
Very pleasant and attentive staff. Clean. Loved the location because it was walking distance from everything.
Stayed in February 2025
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Reviewed: February 3, 2025
Arantza
Mexico7 Reviews1 helpful vote10“I would definitely recommend it”- • Leisure trip
- • Solo traveler
- • Superior Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Food although breakfast is already included, they have too many options at the buffet
Everything is amazing, service, room, spa
Stayed in February 2025
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Reviewed: February 1, 2025
Geraint
Russia3 Reviews8.0“Clean, comfortable and very safe hotel”- • Leisure trip
- • Solo traveler
- • Superior King Room
- • Stayed 4 nights
All in all this is a very good hotel with very little to complain about. There was a group of school children staying there when I was there who were quite loud but other than that it's a good place to stay,
This is a good standard hotel. The rooms are comfortable with a big bed and the bathroom is nice and big. The breakfast is nice with lots of options and the spa area on the roof is a nice place to spend a few relaxing hours. The gym is a nice touch too although slightly dated. The location is good and safely walkable to Parc 93 which is a fancy area with bars and restaurants and very close to Zona t another bar and food area. It takes around 30 minutes in an uber to the Candelaria district, the main central area, and so it felt fairly central. Would totally recommend.
Stayed in January 2025
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Reviewed: January 25, 2025
Cronosnull
Colombia18 Reviews1 helpful vote9.0“Probably the best breakfast buffet”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The staff was very kind and the spa was a nice touch for leisure time. Great breakfast buffet!
Stayed in January 2025
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Reviewed: January 22, 2025
Alfonso
United States11 Reviews9.0“Cozy,comfortable”- • Leisure trip
- • Family with young children
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Pillows
Location.staff
Stayed in January 2025
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