Reviews of Hotel Dann Carlton Cali This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Carrera 2 No 1-60, 760010 Cali, Colombia
#54 of 180 hotels in Cali
Guests' ChoiceReview Score
Based on 127 hotel reviews
8.6Score breakdown
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Cleanliness
9.1
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Comfort
9.1
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Location
9.3
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Facilities
8.8
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Staff
9.0
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Value for money
8.5
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Free Wifi
8.1
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Reviewed: March 5, 2025
Francisco
United States34 Reviews3 helpful votes9.0Wonderful- • Business trip
- • Couple
- • Standard Room - 1 cama
- • Stayed 1 night
The security at the door kept pushing us to get the car out of the driveway while we checked in. We were a group of 7, and we were getting all the luggage out. He was very nasty to us.
Everything was excellent
Stayed in March 2025
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Reviewed: February 16, 2025
Moshik
Netherlands30 Reviews8.0“Clean , good location , not 5 star hotel”- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast no fresh vegetable ! Bad coffee !
Clean , good location
Stayed in February 2025
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Reviewed: January 7, 2025
Ron
Canada187 Reviews20 helpful votes9.0“Great stay in Cali”- • Leisure trip
- • Travelers with friends
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The internet wasn’t great.
Excellent staff and service. Felt very safe. Large comfortable room and reasonable breakfast.
Stayed in January 2025
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Reviewed: December 18, 2024
Guillermo
United States1 review10“Will stay again at this luxury hotel, excellent staff.”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Tight parking, but they have parking so can’t really complain.
Property is very clean, and luxurious.
Stayed in December 2024
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Reviewed: October 1, 2024
Diego
United States4 Reviews2 helpful votes9.0“Really good”- • Leisure trip
- • Solo traveler
- • Standard Room - 1 cama
- • Stayed 3 nights
- • Submitted from a mobile device
Old towels, seem like really old towels washed 10000 times
Friendly staff, delicious breakfast, really nice staff
Stayed in September 2024
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Reviewed: September 29, 2024
Jacqueline
United States1 review8.0“Overall is was a good stay, just tried to rebook for November but your booked”- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 4 nights
There was some type of work being done right outside my room so it was a bit noisy
Stayed in August 2024
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Reviewed: September 17, 2024
Lina
Malta1 review8.0“There is a lot of room for improvement”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 1 night
The Hotel needs to ensure to equip the rooms for disable people as most of the room don't have the handles to hold when using the toilet. when booking online the description of the room should include details on whether the room has the facilities for a disable person. for the price of the hotel , the breakfast buffet should have more variety as the selection was limited.
Although at the arrival , the room provided did not meet the requirements for a disable room , the manager of the hotel, provided us with a room equipped for a disable person. The room was spacious and the beds were comfortable.
Stayed in September 2024
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Reviewed: September 6, 2024
Eduardo
United States4 Reviews9.0“Very happy with everything”- • Leisure trip
- • Solo traveler
- • Standard Room - 1 cama
- • Stayed 1 night
- • Submitted from a mobile device
It was great food great as always
Stayed in September 2024
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Reviewed: August 28, 2024
Darrell
United States1 review9.0“It was a great experience. When I am in Cali this will be my go-to hotel”- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 3 nights
The addition money that they required to bring a quest to my room. I paid for double occupancy of my room and they still required me to pay additional money for a quest.
I enjoyed the staff and their willingness to help me. they were very friendly and accommodating
Stayed in August 2024
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Reviewed: August 13, 2024
Victor
United States3 Reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Room - 1 cama
- • Stayed 2 nights
- • Submitted from a mobile device
All was very good!!!!!
Stayed in August 2024
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Reviewed: August 13, 2024
Oliver
United States141 Reviews5 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Standard Room - 1 cama
- • Stayed 1 night
- • Submitted from a mobile device
Excellent and friendly service from entire staff
Stayed in August 2024
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Reviewed: August 8, 2024
Lucy
United States12 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Room - 1 cama
- • Stayed 2 nights
- • Submitted from a mobile device
No coffee maker and no courtesy water in the room
Location, friendly staff, amazing breakfast
Stayed in August 2024
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Reviewed: June 6, 2024
Hering
United States16 Reviews8.0“Amazing location. We would go back”- • Leisure trip
- • Couple
- • Standard Room - 1 cama
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast and food in general were so-so
Location. Great bed
Stayed in June 2024
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Reviewed: June 1, 2024
Hering
United States16 Reviews10“Great hotel”- • Leisure trip
- • Couple
- • Standard Room - 1 cama
- • Stayed 2 nights
- • Submitted from a mobile device
Food was so-so in the lounge on the first floor and the breakfast was mediocre. But the service was amazing .
Convenient location plenty to do nearby
Stayed in May 2024
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Reviewed: February 27, 2024
Andrea
Italy72 Reviews17 helpful votes9.0“Comfortable stay”- • Business trip
- • Solo traveler
- • Standard Room - 1 cama
- • Stayed 4 nights
The quality and variety of breakfast did not satisfy me. It was not in line with what an international hotel of this level (5 stars) should offer. There was a lot of local food. Not bad, but far away from the typical American Breakfast (eggs & bacon). Most of the bread (excluding toast) was sweet. The windows of the room are not double-glazed, so there is neither insulation from the noise (the main road in front of the hotel is busy 20 hours a day) nor from the external heat (air conditioning always on).
Large and bright room (no. 1411), extremely comfortable bed, functional furnishings, bathroom with rain shower. Internally well soundproofed rooms. Very quick and well managed elevators. Location is perfectly downtown. The free Wi-Fi is very powerful and has always been very stable in any area of the hotel (from the room to the business area lounges). The Hotel is absolutely well structured to manage highly relevant business events.
Stayed in February 2024
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Reviewed: January 8, 2024
Gloria
Colombia1 review10“Amazing time!!”- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing !!
In overall you are awesome 👏🌺🌺🌺🌺🌺❤️❤️
Stayed in January 2024
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Reviewed: November 27, 2023
Ana
Colombia6 Reviews10“Especialmente espectacular”- • Leisure trip
- • Family with young children
- • Standard Room - 1 cama
- • Stayed 1 night
- • Submitted from a mobile device
Todo excelente
Stayed in November 2023
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Reviewed: August 18, 2023
Waleska
Puerto Rico3 Reviews8.0Very Good- • Leisure trip
- • Group
- • Standard Room - 1 cama
- • Stayed 2 nights
- • Submitted from a mobile device
Air conditioning could be better
Breakfast and location was good
Stayed in August 2023
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Reviewed: March 12, 2023
Aaron
United States15 Reviews1 helpful vote10“Dann Carlton Cali is my Go to hotel in Cali”- • Leisure trip
- • Couple
- • Standard Room - 1 cama
- • Stayed 4 nights
- • Submitted from a mobile device
This is my go to Hotel when im in Cali, great, food, location, service, ect. I reccomend this.to anyone.
Stayed in March 2023
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Reviewed: February 5, 2023
Shawn
United States4 Reviews2 helpful votes8.0“I enjoyed my stay at this property due to the courtesy and professionalism of the staff.”- • Business trip
- • Couple
- • Standard Room - 1 cama
- • Stayed 14 nights
I had hiccups with the WIFI initially, but shoutout to (Sebastian) for being diligent and resolving that issue.
The room was very spacious, and housekeeping did an excellent job maintaining and cleaning the room daily. The breakfast had a great variety and was delicious.
Stayed in January 2023
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Reviewed: January 5, 2023
Esperanza
United States2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 12 nights
- • Submitted from a mobile device
great staff
Stayed in January 2023
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Reviewed: December 18, 2022
Azamat
Russia31 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Room - 1 cama
- • Stayed 1 night
- • Submitted from a mobile device
the work of reception (bit unfriendly, moreover they can observe the large crowd of people waiting for being attended and react just after several requests). very slow elevator without ventilation.
great location, comfortable, big-size rooms, good and variable breakfast (except coffee). Excellent option regarding price-quality
Stayed in December 2022
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Reviewed: December 12, 2022
Ronald
Colombia11 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Room - 1 cama
- • Stayed 1 night
I had to wait for 20 minutes in the reception, in my experience that time was too much but, I understood that the hotel had a big group of guests at the same moment.
The facilities are excellent, the pool, the bedroom, and the bar were great. The location is perfect for those who want to have everything near good restaurants, bars, and discos.
Stayed in December 2022
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Reviewed: November 9, 2022
Anthony
United Kingdom7 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Room - 1 cama
- • Stayed 1 night
I was only there for one night, I was very tired. I remember having a great nights sleep in a very comfortable bed. Also Breakfast very good.
Stayed in September 2022
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