Calle 24 #4-15, 470004 Santa Marta, Colombia
#81 of 223 hotels in Santa Marta
Guests' ChoiceBased on 398 hostel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.6
Facilities
8.5
Staff
8.8
Value for money
9.0
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 22, 2022
Justyn
United Kingdomshower pressure was very low and there was a lack of entertainment facilities
always very clean, a nice open dining space, helpful staff.
Stayed in September 2022
Reviewed: September 18, 2022
Aaron
IrelandDorm rooms can be warm. Had to ask reception to change temperature on the air con which they did.
Facilities are excellent. Great privacy in the dorm rooms. Bathroom and kitchen facilities are excellent. Laundry given in at 7pm and ready for 9am the next morning before check out. Social area is fantastic and there is a great range of snacks available. Receptionists were always there to answer any questions and give advice and tips.
Stayed in September 2022
Reviewed: September 15, 2022
Corey
United KingdomNeeds more storage for clothes
Comfortable bed Good price
Stayed in August 2022
Reviewed: September 15, 2022
Rosemary
Irelandfriendly staff, good facilities.
Stayed in September 2022
Reviewed: September 14, 2022
Anne-florence
FranceN/A
The location was perfect!
Stayed in September 2022
Reviewed: September 14, 2022
Elaine
IrelandBedroom floor had not been swept.
Good information available for day trips. Good facilities - storage and laundry. Very friendly staff. Very comfortable bed and good air con in the room. Nice selection of snacks for good prices.
Stayed in September 2022
Reviewed: September 8, 2022
Tom
United KingdomBit noisy along the corridor at night.
air con was good as the temp and humidity in Santa Marta was hard work at times. Good shared bathrooms. cold beer at reception.
Stayed in September 2022
Reviewed: September 1, 2022
Tiffany
United StatesThe wifi area should be more comfortable, put some cushions. And some air fresheners for the rooms they smelled awful. It would be nice for the beds to have a little light. You can hear all the noise from the streets like it's right next to your ear.
The staff, reception, breakfast, house keeping, were very friendly. They bathrooms were very clean and the rooms had ac
Stayed in August 2022
Reviewed: August 19, 2022
Lore
BelgiumNothing
Very friendly persons who work there! Nice room!
Stayed in August 2022
Reviewed: August 4, 2022
Alexander
United KingdomCereals and fruits for the breakfast were almost all gone if you were on the later end of the 8-10am breakfast
Lots of bathrooms, nice chill, clean and decent social vibe. It's great value for money Towels include
Stayed in July 2022
Reviewed: August 4, 2022
Ana
ChileThe room was not very clean when I arrived and was smeling, window can not apen to refresh air.
Location is good, nice and clean bathroom
Stayed in August 2022
Reviewed: August 4, 2022
Katrin
AustriaFor one night it was perfect to stay there.
Beds and the room was comfortable. The bathroom was very clean and big. Stuff was very friendly and helpful!
Stayed in July 2022
Reviewed: August 1, 2022
Rose
United StatesThe bathroom was dirty
Good location, nice room, good and quick laundry service, nice outdoor area
Stayed in July 2022
Reviewed: July 27, 2022
Maayan
IsraelThe shower
The location, the AC in the room
Stayed in July 2022
Reviewed: July 25, 2022
Oliver
United Kingdomvery well maintained. knowledgable staff. good shared bathrooms. large communal cooking area. relaxed atmosphere. close to amenities.
Stayed in July 2022
Reviewed: July 20, 2022
Alvaro
Colombiathe location, I didn’t feel safe to go out at night
I like the common spaces to share with people
Stayed in July 2022
Reviewed: July 17, 2022
Linda
FinlandThe only window in the room is to the hallway so you have to keep the curtains closed all the time if you don’t want everyone to see to your room (= no daylight). They mixed my booking with someone else and I almost had to pay twice (they charged my card and made me pay in cash), if I didn’t notice it myself and complained.
I had private room, the bed was big and comfy, air con was nice. The breakfast was great and affordable (12.000). Good location, next to Marsol and buses to the airport, and close to the historic centre.
Stayed in July 2022
Reviewed: July 1, 2022
Noa
Israelthe rooms are very big and clean, the beds are comfortable. there is a good kitchen to cook. good hostel, very clean and the staff are nicely and helped us with everything🙏🏼
Stayed in June 2022
Reviewed: June 28, 2022
Katrina
AustraliaThe shared bathrooms were not always clean. Often people from other areas of the hotel would use the bathrooms for the private rooms and this meant waiting or having to go to the large bathroom for the dormitory part.
Breakfast was 12,000 pesos extra, but it was fine. There was waffles, eggs, toast available. The aircon in the private room was excellent.
Stayed in June 2022
Reviewed: June 22, 2022
Breisy
Australiasuper clean
Stayed in June 2022
Reviewed: June 22, 2022
Breisy
Australiaa bit noisy in the morning because some work they are doing in the first floor
the location is very convenient
Stayed in June 2022
Reviewed: June 21, 2022
Ines
SloveniaBreakfast is good. The hostel is nicely furnished and maintained. The staff is very friendly and helpful. I had an injury, they advised me which medical center to visit and they lent me crutches.
Stayed in June 2022
Reviewed: June 19, 2022
Sarah
SwitzerlandThis hostel is located in an unsafe area of the town thus once it’s dark it’s recommended to take a taxi to get home which I thought was a pain to always be aware of that. Although staff was really nice and friendly they messed up my reservation when I wanted to extend over whatsapp. I thought I was doing them a favour without the fees of booking but turns out it would have been the safer option.
The hostel itself seems pretty new, is really prettily furnished and decorated and the bathrooms are always clean. The temperature in the dorms was great. It’s also a quiet place to hang out although common areas could be comfier. Staff is generally really friendly!
Stayed in June 2022
Reviewed: June 5, 2022
Christelle
New CaledoniaAt night it is not recommended to walk the main street next to the hostel as it is very empty (though I did without knowing) I wish the breakfast had a vegan option..
I only stayed for one night arriving quite late. The hotel is very basic in terms of decor but has everything you need. I loved the very large bathroom and kitchen area. The location was right where the bus stops so that's why I chose it.
Stayed in June 2022
Reviewed: May 23, 2022
Martina
Czech Republic- dirty room, stuff on the floor, horrible smell - to charge my phone i had to use long cable due to the absence next to bed
proximity to the centre personnel
Stayed in May 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content