From the beginning of the trip the coordination was very helpful and Zoraida and Carlos took care of everything for us to get on the boat from Leticia. The refugio is only a 20-25 minute walk to Puerto Nariño, but also only a 3-5 minute boat road that you can get from the main dock (and also can arrange with the hotel to assist). The peaceful atmosphere of the location and the benches by the river, the pool, the chickens roamin around, and the amazing hospitality make this a place I would definitely like to come back to. Carlos made it seem easy to help us organize our return boat back to Iquitos via Caballo cocha and we felt like there was nothing to worry about.

Stayed in February 2025

Very cool place - Carlos and Zoraida were the best and made every effort to make our stay as comfortable as possible. They helped us book all our excursions and made sure we knew all that the area had to offer. Carlos speaks great English and Zoraida was able to figure out what little Spanish my friend and I could understand and communicate effectively with us. I'd definitely recommend this place to a friend. They have a great staff of guides who were very patient with our poor Spanish and were able to enrich our experience greatly. Thank you Eware team!

Stayed in February 2025

Nothing- it was basic but we expected that in the Amazon. Location was amazing and the accommodation was clean and tidy

Great location and good host- carlos looked after us and delivered fantastic tours.

Stayed in February 2025

Its very hot in the amazon, so having an alternate cooling system for the day time (Fans only operate in the evenings) would be a great investment by the refuge.

Carlos and his team are brilliant hosts. The refuge is excellent, offering great facilities and food for staying in the Amazon. We did three tours, all arranged by Carlos and all three were superb.

Stayed in February 2025

This place is a gem near Puerto Narino. You we feel lucky to stay there. Carlos and his family do an amazing job, they are thoughtfull and always available. We recommand activities that Carlos offers with local guide in the surrouding area, you will learn a lot about the place !

Stayed in February 2025

Nothing. We spent ten days here and would happily book again.

The Eware Refugio is set in a wonderful garden on the banks of a tributary of the River Amazon, just a five minute boat ride (which the Refugio will arrange) from the attractive town of Puerto Nariño. The location is superb. With a proper sized swimming pool for lengths and comfortable hammocks and riverside seats, we spent several days relaxing and spotting the plentiful birds, pink and grey dolphin's, and even a rare otter. Carlos is a supremely friendly and helpful host who will arrange, at your convenience, and at short notice, one of a number of excursions at a fair price. A short kayak ride up the tributary is lake Tarapoto. We spent an unforgettable couple of hours at sunset watching the dolphins. It's also a pleasant walk down to Puerto Nariño. Dinners and lunches are tasty and reasonably priced and our room was clean and comfortable. Highly recommended for an intimate experience of the Amazon and its rainforest.

Stayed in February 2025

The (bath)room was a bit smelly, but as you are in the middle of the jungle, don’t expect any luxury. The staff pays attention to the premises, but we felt the whole was a bit ran down and could need some freshening up.

Quiet stay near the river/lake, nice food (different preparation each day), great tours with nice guides.

Stayed in January 2025

Very nice place about 30 minutes (walk) from Puerto Nariño. The walk to Puerto Nariño includes a stretch going through the forest - I wouldn’t like to do this at night. However, Carlos was super helpful and I was dropped off by boat. Also, you can get dinner at Eware (the vegetarian option was very tasty and I got seconds when I was still hungry). The place feels like a little oasis in the jungle, very calm and relaxing and everyone was very nice. Would definitely be back.

Stayed in January 2025

We recommend at a minimum rudimentary Spanish.

Wonderful retreat overlooking the Amazon at a spot where the dolphins and birds congregate to feed. As comfortable as one can get off grid in the Amazon, and the hosts and guides are welcoming and super helpful.

Stayed in January 2025

Really not any complaints. We were happy the pool was clean and it was so nice to cool off, but it needs to have strong chemical to keep it clean, so we were glad we had swim goggles to protect our eyes.

Carlos and his mother, Zoraida, are very helpful and provide well-informed candid advice to travelers. Staying there is more than just a nice accommodation but also logistical and practical support to explore the surrounding area.

Stayed in December 2024

Amazing stay, my friend and I are naturalists and the forest around here has plenty of good birds (especially down the road) and other wildlife. We were mostly independent, but did a morning of watching dolphins. Other guests did more walks and such, though. Hosts were also very helpful with arranging boat logistics and everything else.

Stayed in December 2024

nothing…but I’m used to the amazonian wild side

The staff was helpful and nice, the place is well kept and clean. Try the fish they cook its amazing 😋

Stayed in December 2024

No. Everything was great.

Great location. Right on the river so great for viewing dolphins and birds. Close to the lake and kayaks are available for a reasonable fee. The property is also within close walking distance to town. About 20 minutes. The grounds are amazing. The pool is great for cooling off after activities and the tower provides an extra viewing experience. The rooms and shared bathrooms are kept super clean. There is a range of sleeping options to choose from. The food is good and everyone who works there is super nice. It's very convenient as Carlos will organize boat transfers and activities. Wifi is available throughout the main living space. Loved the experience.

Stayed in December 2024

The lock on the female bathroom didn’t work so the cleaning lady walked in on me half naked.

Simple but comfortable stay outside of town. Carlos was very helpful in arranging excursions but also in helping with booking the boat from Leticia. Great to have a pool to cool down after a long hike.

Stayed in November 2024

if I could put 20/10 I would do that. everything was perfect.

Stayed in November 2024

Bed was hard. Water was sometimes difficult to come by, but always available if you asked.

Location is amazing, our of the city with so much to see and do. Whole Refugio team is awesome. Host reserved boats to and from Leticia, as well as organized tours for a reasonable price. Power was typically only on for certain times of the day, you’re deep in the Amazon, what do you expect? Bug nets above bed were in good condition. Everything was kept very clean and organized the whole time.

Stayed in November 2024

There is nothing I didn't like that could be changed by the owners, the two things that are worth mentioning (out of the owners control) are the lack of air-con in the rooms (they have fans which are adequate but it is still hot for those not accustomed to this part of the world, note that the resort does not run on mains power so air-con is not an option. This is the case for most places in the area). The only other thing is the lack of wildlife in the Colombian forests. They have all been hunted out so don't expect to see anything in terms of animals. The trip to the Peruvian side to see sloths etc is amazing, River dolphins are plentiful and the bird life is brilliant.

The owners are lovely and Carlos speaks English which is both very rare for that part of the world and very helpful for those that don't speak Spanish. The location is amazingly beautiful. Swimming pool is awesome and accommodation is great and excellent value for money.

Stayed in November 2024

Our room was a bit smelly. No airco

Really good communication (English!). Genuine helpful staff. Good basic food. Great swimming pool to relax after the great Amazon activities.

Stayed in November 2024

This is not a fault of Eware but there were some international tourists who were quite loud in the mornings (5-6am) and would smoke cigarettes right outside our room. Perhaps, they could mention there should be quiet hours and ask people to smoke a little further away as there are no windows and only screens.

The perfect spot. Away from the noise and busy aspects of both Leticia and Puerto Nariño. Very beautiful grounds and loved to wake up to nature. Meals are simple but fresh and nutritious. Everyone is very friendly and welcoming. A pool in the Amazon is incredible Excellent tours offered at fair prices. I especially recommend the walk and sloth sighting tour in San Antonio as well as the fishing and swimming in the Amazon tour. Even though Carlos was on vacation during most of our visit, he was very helpful for our planning.

Stayed in August 2024

Beautifully located, immersed in nature, lots of birds singing in the morning. Carlos and the staff were always helpful and smiling. He gave us great tips to explore Puerto Nariño and there are plenty of activities and tours you can choose from, working closely with local communities. You can easily walk to Puerto Nariño (35mins walk, until 8pm). The swimming pool was also a big plus considering how hot it can get! We had a great stay and would recommend it!

Stayed in August 2024

Nothing - it was perfect. The water in the shared bathrooms sometimes didn’t work.

Beautiful lodge outside of Puerto Nariño, accessed by boat or a walk through the jungle. Lovely gardens, watch tower, pool. Food is delicious. Tours arranged by Carlos and the guides were brilliant. Reasonably priced for everything. Have recommended to friends.

Stayed in July 2024

My trip was too short! ;)

Eware is an OASIS in the Amazon. The staff is amazing. The food is delicious. Incomparable experience.

Stayed in June 2024

It is a 3km walk to town which on some days is a bit far after lots of hiking. I would have appreciated a boat transfer available back to the hotel on the nights I wanted to visit town. Currently it is available at a cost of 20 pesos and needs to be organised earlier in the day.

Easy to book tours each day Swimming pool Staff Very relaxing Rubber boots provided

Stayed in May 2024

We stayed 4 nights, it would have been nice if they offered to clean the room during our stay.

Eware is an amazing place! We loved the pool, the animals and the location. Carlos was super helpful and the tours were amazing too. I can 100% recommend this place!

Stayed in May 2024