Carrera 18 # 93A - 83, Chapinero, 110110 Bogotá, Colombia
#50 of 476 hotels in Bogotá
Guests' ChoiceBased on 80 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.1
Staff
9.4
Value for money
8.7
Free Wifi
8.7
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End of dialog contentReviewed: February 21, 2025
Danilo
BrazilGreat location. Friendly staff. Good meals.
Stayed in February 2025
Reviewed: February 16, 2025
Denise
QatarHot water took long to come out of the shower.
Location, staff friendliness, breakfast, clean, comfortable bed.
Stayed in February 2025
Reviewed: July 6, 2024
Alexa
ColombiaThe staff was amazing!!
Stayed in July 2024
Reviewed: February 5, 2024
Shelton
CuraçaoThe hot water in the shower took long time to warm up
This is my second time stay at the Sheraton and very pleasant stay.
Stayed in February 2024
Reviewed: October 8, 2023
Andrew
United KingdomWas good but not amazing
Clean and comfortable, the breakfast was good
Stayed in September 2023
Reviewed: May 13, 2023
Monique
JamaicaLaundry fees were a bit overpriced. Also, the air conditioner was set on one temperature throughout our stay and at times the room became hot. Despite us calling in a technician, this problem was not resolved.
we stayed here for my birthday and we had a wonderful time! The rooms were clean and comfortable and the staff were friendly. Also, the location is perfect! close proximity to everything. Breakfast was well balanced and sufficient.
Stayed in May 2023
Reviewed: April 13, 2023
Georges
AustraliaWe had a room that was interconnected with another room, the noise of our neighbour could always be heard. Not sure if every room was like this. Perhaps thin walls? Breakfast was ok, but not amazing. Had to pay extra for espresso coffee.
Excellent value for money! Staff at the front desk were very friendly and helpful. Rooms were modern and clean. Location was great, 10 or so minutes walk to a lot of trendy restaurants and cafes in the north part of the city.
Stayed in March 2023
Reviewed: March 8, 2023
Alex
PolandExcellent hotel with attentive staff, close to Parque 93, facilities all work (exc. the pool), and staff do their best to make sure stay is both enjoyable and productive. gracias.
Stayed in March 2023
Reviewed: February 27, 2023
Edgardo
ColombiaI personally didn’t love the faucet system in the shower but that’s just my preference. I found it complicated and it always tilted to the right. Also, be very careful because the water gets extremely hot very quickly, even in the sink. Be aware if you are with your kids.
Totally exceeded our expectations. The staff was beyond excellent, hotel was clean and very comfortable. Gym is okay for a short stay. Breakfast is really good. Location is excellent. Will definitely return to this hotel next time we are in Bogotá.
Stayed in February 2023
Reviewed: November 26, 2022
Jiten
SingaporeBreakfast can definitely improve, empty buffet pots do not get refilled fast even after requesting, self service tea & coffee station can reduce lot of waiting reducing burden on servers.
The Duty Manager at 1:30 AM helped us with so many information, The day tour by Hotel Taxi was very good. Housekeeping is good. Overall Staff is very helpful.
Stayed in November 2022
Reviewed: November 26, 2022
Smammadov_
ColombiaA BIT NOISY
Stayed in November 2022
Reviewed: November 19, 2022
Alexandra
United StatesGreat location and the staff was very friendly. Will definitely stay here next time I’m in Bogotá.
Stayed in October 2022
Reviewed: October 12, 2022
Enith
MexicoEverything!!!! the hotel has a very good location and in a very good area to be walking even alone at night , breakfast was good and staff was just great!!!!!!
Stayed in September 2022
Reviewed: September 19, 2022
Ingrid
PanamaBreakfast
Location and rooms are very comfortable.
Stayed in September 2022
Reviewed: September 4, 2022
Marcos
ArgentinaCheckin ok, I had a registered credit card through Booking + they checked it during checkin, I ordered room service the first night and no problem. Ordered again the second night and they wanted me to come down to the lobby because they “didn’t have my credit card 😳. I said they had it and hanged the phone. At 5 am in the morning, my brother who was with me had a transfer to the airport and again! They said they didn’t have a credit card and I had to come down to the lobby to give them my credit card!! So my brother could leave!! The person at the reception was rude and disrespectful.
Expresso coffee with an extra charge?? Not appropriate
Stayed in September 2022
Reviewed: August 29, 2022
Viclar
United StatesThe breakfast is good and could be improved :)
Great location
Stayed in August 2022
Reviewed: August 28, 2022
Allstarbernie
AustraliaNothing worth mentioning.
The location and more Importantly the staff are what made our stay next level. The complimentary breakfast is amazing.
Stayed in August 2022
Reviewed: August 18, 2022
Marco
ItalyNothing in particular. If I have to say one thing, i would say the moquette in the rooms which is always anti-hygienic in the end
Nice hotel, good service, food and location (quiet area)
Stayed in August 2022
Reviewed: July 19, 2022
Isa
CanadaRoom could be a little more welcoming.
Very good breakfast. Basic personal hygiene products provided daily. Good staff.
Stayed in July 2022
Reviewed: July 4, 2022
Ivan
United StatesFriendly staff
Stayed in July 2022
Reviewed: June 29, 2022
Ivan
United StatesHave different food items every day.
The breakfast was good. It can be improved.
Stayed in June 2022
Reviewed: May 30, 2022
Carolina
Ecuadorbreakfast was ok, it could offer more options
Stayed in May 2022
Reviewed: May 9, 2022
Julio
United Statesthe first front desk attendee. she was a little intransigent about the correct payment for our room
location is great
Stayed in April 2022
Reviewed: April 18, 2022
Oriol
Spainnot much to do around.
great rooms and breakfast
Stayed in April 2022
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