Reviews of Hotel Perla Suite Santa Marta This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Centro Historico carrera 6, # 11-35 Centro Historico, 470004 Santa Marta, Colombia
#128 of 224 hotels in Santa Marta
Guests' ChoiceReview Score
Based on 83 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.8
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Location
7.0
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Facilities
8.4
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Staff
8.9
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Value for money
8.3
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Free Wifi
7.3
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Reviewed: March 5, 2025
Ana
Brazil11 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
The room doesn't have much space and the shower area is really dark. For one night was great but maybe for a longer stay we would try something different next time.
Location is great, staff was nice, breakfast is fair.
Stayed in February 2025
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Reviewed: February 26, 2025
Ian
Bermuda35 Reviews7 helpful votes8.0“Overall, positive. Good value.”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 3 nights
There was no hot water. The sheets did not fit the bed, so wound up with mish mash of bedclothes.
Staff were great. Room was good and clean.
Stayed in February 2025
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Reviewed: January 13, 2025
E
Brazil54 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
There is a lot of mosquitos. I killed more than 20s in my room in three nights.
Staff is very kind, especially a receptionist, Maria is the best. There is a restaurant for breakfast in the loop-top, so it has wonderful atmosphere.
Stayed in January 2025
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Reviewed: September 16, 2024
Juan
Peru8 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 7 nights
- • Submitted from a mobile device
The neighborhood is slightly dirty and the pillows were not comfortable
The Staff was super nice and helpful and the breakfast was delicious
Stayed in September 2024
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Reviewed: August 19, 2024
Raul
Panama15 Reviews1 helpful vote7.0“Good experience, friendly staff and good location”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Comfort of the bed and pillows wasn’t the greatest.
The location and benefits included, like breakfast.
Stayed in August 2024
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Reviewed: July 7, 2024
Sally
United States9 Reviews1 helpful vote8.0“We loved watching the sunset from the rooftop bar and the breakfast was good up there too.”- • Leisure trip
- • Family with young children
- • Deluxe King Suite
- • Stayed 1 night
- • Submitted from a mobile device
The shower door didn’t close all the way so water leaks out, but was fine with an extra floor towel.
This was a very nice place to stay in Santa Marta. It was very clean, the beds were very comfortable and the staff super friendly and helpful. It’s about 6 blocks from the heart of the town and we always felt safe walking. The location was very quiet though.
Stayed in July 2024
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Reviewed: June 2, 2024
Steffi
Germany53 Reviews8 helpful votes9.0“Good value for one Night in Santa Marta”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Very small bathroom, view out of the room not nice
Clean room, friendly reception and very friendly Restaurant stuff, made us a late dinner 👍
Stayed in May 2024
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Reviewed: April 15, 2024
Wai
United Kingdom11 Reviews1 helpful vote9.0“Sooo comfy, loved it!”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Some rooms don't have functioning wifi/ aircon so check before you settle in. But they sorted it quickly and we got another room :)
Decor was peaceful and modern Rainshower Aircon worked well Hairdryer and min fridge Good location Rooftop bar
Stayed in April 2024
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Reviewed: March 30, 2024
Dev
United Kingdom23 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Honestly this is difficult, I am going to be picky, there was a small leak in the bathroom but it didn't inconvenience me. The bottom of the bathroom door frame has perished. Shower water strength was weak
I like the food served in the restaurant, it was delicious and there was a huge range. The staff were friendly and put up with my bad Spanish. It's only a short walk from the sea front.
Stayed in March 2024
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Reviewed: February 26, 2023
Nele
Germany34 Reviews3 helpful votes9.0“Great hotel with awesome bar”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
you can’t open the windows of the room
Everything fine. Awesome stuff
Stayed in February 2023
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Reviewed: February 24, 2023
Julian
Germany7 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
clean, comfortable hotel with good breakfast
Stayed in February 2023
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Reviewed: January 31, 2023
Jonathan
Israel10 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
the Wi-Fi was bad
Stayed in January 2023
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Reviewed: January 27, 2023
Jose
United States4 Reviews7.0“Kind crew,clean and comfortable, big issue "the location "”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The location.
Stayed in December 2022
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Reviewed: January 23, 2023
Gustavo
United Kingdom48 Reviews10 helpful votes8.0“VERY FRIENDLY STAFF!”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
The room was quite small. We had a double bed which was against the wall. This meant one of us had to climb over the other to get on/off bed. Comfortable bed, but not what we saw on the photos.
Great small hotel in a fantastic location in Santa Marta. The staff is VERY friendly and accommodative.
Stayed in December 2022
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Reviewed: January 10, 2023
Elena
Cayman Islands15 Reviews5 helpful votes9.0“Excellent spot for few nights to explore Minca Tayrona and Santa Marta.”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
The staff doesn't speak English. I would have given 10/10 if they spoke a bit of english
Every thing anche clean. Comfy big bed. Lovely hotel. Good location close to downtown and close to the buses to Minca and Tayrona.
Stayed in January 2023
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Reviewed: December 28, 2022
Daniel
Canada37 Reviews4 helpful votes7.0Good- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Location is soso Wifi didn't work on my phone in both rooms I stayed in only a bit on my laptop Rooms get very hot and stuffy if aircon not on. But then aircon makes it quite cold. Strange thing Some Staff at reception were not super friendly Could hear music and other sounds during the night from outside Lost keycard costs 8 bucks
Nice rooftop terrace and restaurant area Decent breakfast Friendly restaurant staff
Stayed in December 2022
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Reviewed: July 27, 2022
Emma
United Kingdom33 Reviews5 helpful votes7.0Good- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The air con took a long time to kick in, which meant it was very warm in the room for a while. Location was not great at night - streets around are quite deserted and questionable at night. You'd be better getting a taxi after dark.
The rooftop terrace was lovely, and the option to use the jacuzzi on the roof was great. It would also be a good spot to watch the sun go down. The room was nice, but ..
Stayed in July 2022
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Reviewed: July 21, 2022
Omar
Colombia2 Reviews7.0“Good place for the money”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The bathroom it's so little, difficult to sit
Room was good, and looks clean
Stayed in July 2022
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Reviewed: May 23, 2022
Saeed
United States5 Reviews8.0“Una perla”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Lack of Private parking, some street noise at night.
Excelente attention and friendly staff.
Stayed in May 2022
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Reviewed: May 6, 2022
Dvir
Israel23 Reviews6 helpful votes7.0“Nice place to stay”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted from a mobile device
We received a messy room and it took a lot of time to check us in. No hot water
The jacuzzi was nice and the fact there is a restaurant and a bar. The room size
Stayed in May 2022
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Reviewed: February 4, 2025
Daniela
Luxembourg27 Reviews4 helpful votes2.0“Terrible customer experience”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
We arrived very early in the morning to the hotel ( around 7 am) and we wanted to do earlier check in for which we had to pay extra and we were ok with it given that it was very early. However, they expressed that this was not possible as there was no availability which we understood as its out of their control. Around 1 pm they called us that a room was clean and available but that I will still have to pay the extra rate because it was considered as early check in ( notice that normal check in time is 3 pm) . I found this as a terrible customer experience being so close for regular check in time and it cost nothing to the hotel to give us the room couple of hours earlier.
Nothing especial to highlight. Ok hotel, but the area around it is not that great.
Stayed in January 2025
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Reviewed: January 29, 2025
Carlos
United States2 Reviews10Exceptional- • Leisure trip
- • Travelers with friends
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
I like everything
The customer services and people was very helpful
Stayed in January 2025
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Reviewed: December 19, 2024
Franco
Colombia15 Reviews10Exceptional- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Everything
Stayed in September 2024
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Reviewed: December 5, 2024
Amy
United States2 Reviews3.0“The location is great, but overall living experience is bad with the high expense.”- • Leisure trip
- • Travelers with friends
- • Deluxe King Suite
- • Stayed 3 nights
- • Submitted from a mobile device
It’s old and small, and really noisy until 2 am.
People are good for helping. The front desk Maria is good.
Stayed in December 2024
