Vereda La Cristalina Finca 23, Vía Vereda San José #84, 053857 Guatapé, Colombia
#19 of 73 hotels in Guatapé
Guests' ChoiceBased on 67 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.1
Facilities
9.5
Staff
9.2
Value for money
9.2
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 6, 2025
Lotta
SwedenNot very vegan friendly but otherwise good but pricey food. Keep in mind that the hostel is around 20 minutes away by car from the mountain and the city Guatapé. They don´t offer any transportation and uber doesn´t work very well. They can call a taxi for you for 50 000 pesos one way so it's quite pricey. If your main reason to come is to see the city and the stone then I would recommend choosing a different accomodation
The views are absolutely stunning. The pool is clean and the jacuzzi is to die for. They offer many activities such as SUP and kayaking. The bar and the restaurant is great. Big thanks to Tatiana for making my stay as pleasant as it was.
Stayed in April 2025
Reviewed: March 22, 2025
Austin
CanadaFacilities are incredible and everything is always clean. Pool/hot tub area is great and there are tons of common spaces. The food in the restaurant was also very good. The boat party was a blast!
Stayed in March 2025
Reviewed: March 22, 2025
Maximilian
GermanyAmazing new Viajero directy next to the lake but a bit outside of Guatape, you have Caro there who helps you with everything you need and passionate yoga classes by Andrea every morning
Stayed in February 2025
Reviewed: March 16, 2025
Cactus
MexicoHot water not quite hot- more like good and warm. Wifi very weak in the rooms, hard when trying to book onward travel etc
This is no ordinary hostel- super well thought out in every aspect: great food, activities, support and the staff are WOW. I haven't traveled using a hostel in over 15 years- nice change.
Stayed in March 2025
Reviewed: March 12, 2025
Rik
NetherlandsLocation is a bit far from guatape.
Had a great stay. Good service by Tatiana, Felipe, Natalia and Andrea. Andrea did some fun games with us to get to know each other. And the morning yoga by Andrea is also amazing. It's nice to be in a nice and quiet area after the busy Medellin. Also slept great here.
Stayed in March 2025
Reviewed: March 5, 2025
Ramirez
United StatesVery friendly staff and a great value for your money. It was a unique experience you don’t find anywhere else. The bartender Sebastian was awesome, always in a good mood and providing top notch service. Definitely worth the visit.
Stayed in March 2025
Reviewed: March 4, 2025
Katherin
Costa RicaIt was an incredible experience! The staff was exceptionally friendly, the food was delicious, an⁷d the variety of activities made every day exciting. The Saturday party boat is an absolute must I TVt's the perfect way to meet new people, enjoy the atmosphere, and have an unforgettable time!
Stayed in March 2025
Reviewed: February 26, 2025
Ian
United KingdomNothing
This place is incredible! Such a beautiful and amazing location right next to the lake with infinity pool Jacuzzi bar, loads of activities to do on the lake included. Felipe and Alejandra were absolutely amazing, accommodating very professional staff on the Reception any excursions and tours. I would highly recommend staying at this place. It's listed as a hostel, but it's closer to a four star hotel. Really enjoyed our stay here and would definitely return.
Stayed in February 2025
Reviewed: February 9, 2025
Steven
United StatesNeeded a few more pieces of furniture in the room, sofa not comfortable. Stairs kind of steep. Property built on steep side of mountain, with many steep walkways to get to different levels. Not for the physically challenged.
Gr8 place, all self contained, food and drinks very good. Staff super nice! Very pet friendly!
Stayed in February 2025
Reviewed: February 7, 2025
Rajiv
Panamawi-fi , The bar area is beautiful but it could use a little more protection from the sun . it is a confused concept between a hostel/hotel/resort. I had a great time though....A must visit
great place to party...
Stayed in February 2025
Reviewed: February 6, 2025
Ivajlo
NetherlandsWater is not provided. You need to buy it from them and then they did not even keep enough in stock. That’s something we did not see anywhere in Colombia. Although party stops at 1am here, the surrounding places blast loud music until the morning (earplugs are provided though).
Hidden gem! Mostly local tourists, really nice party on saturday. Calm on other days. Nice facilities and pleasant all around.
Stayed in February 2025
Reviewed: February 1, 2025
Mathilde
SwitzerlandThe hostel was great! Views were breathtaking and the highlight for myself and my friends were the yoga and dance classes with Andrea :) Her energy is contagious!
Stayed in January 2025
Reviewed: January 27, 2025
Ran
SpainIf you don’t like music all day till late night and in the weekend big party’s till 3-4 am so its not for you:) That the only thing i didn’t like but i knew it before i booked
The staff were amazing!! Really nice and friendly people Location is beautiful The private room with jacuzzi is perfect, the views from the balcony, paradise
Stayed in January 2025
Reviewed: January 21, 2025
Rachel
United KingdomMore hooks in the rooms. Apart from that was all perfect
Amazing location right on the lake with beautiful views from the room and all communal areas Easy to get to from El Penol in a 5 minute taxi. Food was delicious and not too pricey. Staff were amazing, thank you Jonathan Quite busy at the weekend, but in the week was super chill and relaxing. Went paddle boarding which was great!
Stayed in January 2025
Reviewed: January 14, 2025
Angela
ColombiaThe manager
The place is beautiful and peaceful, the view to the lake is dreamy and makes you want to stay longer, you get to see it from everywhere in the hostel. The food is delicious even tho a bit expensive. The staff was the best part, they all made me feel so welcome I hope I get to visit again some day. From my arrival Marcela was really sweet and helpful giving me all the info I needed; Carolina was the sweetest and really caring of me. The guys from the bar were such a vibe and caring as well (I can only remember Alex' and German's name at the moment, but I know there's a third one and he also deserve to be mentioned, sorry I don't remember his name 😅). Kudos to the cleaning staff, they kept the place looking stunning and were really kind to me as well. It was a wonderful New Year's celebration, thank you all for making it so special.
Stayed in December 2024
Reviewed: January 7, 2025
Sam
United KingdomThe price of beers. Captive audience.
The staff we're amazing as a solo traveller they made me feel welcome and not alone. Included me in all activities. I recommend this place for a great escape from the city
Stayed in January 2025
Reviewed: January 2, 2025
Angela
ColombiaThe manager
The place is beautiful and peaceful, the view to the lake is dreamy and makes you want to stay longer, you get to see it from everywhere in the hostel. The food is delicious even tho a bit expensive. The staff was the best part, they all made me feel so welcome I hope I get to visit again some day. From my arrival Marcela was really sweet and helpful giving me all the info I needed; Carolina was the sweetest and really caring of me. The guys from the bar were such a vibe and caring as well (I can only remember Alex' and German's name at the moment, but I know there's a third one and he also deserve to be mentioned, sorry I don't remember his name 😅). Kudos to the cleaning staff, they kept the place looking stunning and were really kind to me as well. It was a wonderful New Year's celebration, thank you all for making it so special.
Stayed in December 2024
Reviewed: November 22, 2024
Damian
United KingdomBeing very picky but the wifi isn’t the best and cuts off sometimes. Meals and drinks a bit pricey.
One of the best hostels I’ve stayed at. Large rooms, good views of lake. Nice hot tub and pool
Stayed in November 2024
Reviewed: October 16, 2024
Valentina
ColombiaI didn’t like that sometimes the restaurant service was slow
It’s a good place to relax and also dance or have party at night, I liked the food
Stayed in October 2024
Reviewed: October 12, 2024
Lisa
GermanyWifi could be better
Amazing Staff and the Great views
Stayed in October 2024
Reviewed: October 2, 2024
Antonio
United StatesThis is a fairly new Hostel that is already one of my favorite stays ever. Literally right on the lake with beautiful sunset and sunrise views. We had access to a pool, hot tub, restaurant, and bar. The wifi is not the best, but when you’re our in nature like this it’s nice to disconnect from time to time. The staff was very friendly and had no issues calling our taxi service when needed. Would love to stay here again.
Stayed in September 2024
Reviewed: September 20, 2024
Nativ
IsraelTransportation to the hostel is an issue
Amazing view and kind crew, Daniella and Javid were the best
Stayed in September 2024
Reviewed: September 16, 2024
Florian
GermanyA big thanks to the front desk staff! They were extremely helpful in arranging our transfers and organizing activities like kayaking. We had an amazing time, and the food and drinks were excellent as well. We can't wait to come back!
Stayed in September 2024
Reviewed: September 12, 2024
Colby
CanadaDistance from guatape
Extremely friendly staff Modern room and social areas Great food
Stayed in September 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content