Didn’t feel welcome (at reception), difficult to reach : location not the best if you want to come and go more than once a day.

Delicious breakfast, spacious room, quiet

Stayed in April 2025

Location is perfect! It was spacious, clean and the view was amazing!!!

Stayed in March 2025

The host was very understandable about a situation that we had and helped us, overall is one of the most relaxing and quiet places in front of the laguna del arenal, 10/10 recommended, entrance can be a little rough but any car can enter

Stayed in March 2025

Location is amazing! Perfect to get away from busy (and kind of uggly) La Fortuna, while still being close to the Arenal Volcano park entrance. Rooms are not fancy but comfortable, and the views, garden and swimming pool more than make up for it. There is a restaurant (and even massage place) on site so you don’t always need to take your car in the evening for dinner if you don’t feel like it. Best to have at least SUV to get there.

Stayed in March 2025

1. The beds were not comfortable 2. The bathrooms could use some updating,

1. The views were absolutely spectacular! 2. The sounds of nature was music to our ears! 3. The breakfast in the morning was delicious! 4. The staff, especially at reception, were extremely helpful in coordinating and booking activities. If done through reception, there was a discount. 5. Very responsive when communicating on WhatsApp 6. Loved the views from the pool. 7. Very peaceful!

Stayed in March 2025

The view and breakfast

Great place,unik view

Stayed in February 2025

Loved the location. All the staff were so lovely and friendly.

Stayed in January 2025

Steep driveway is very tough. Views are stunning. Pool is nice. No Hot tub

Location near park was beautiful and quiet. We had a car. Butterfly sanctuary nearby is good. Excellent bird and monkeys can be see in trees o. The property. Food at their restaurants is reliable.

Stayed in February 2025

Dinner in the adjoining restaurant was adequate.

Exceptional value in an incredible setting. The view was phenomenal, the staff was attentive & upbeat, and the free breakfast was plentiful & delicious. The road trip up the hill bumpy and yet quite navigable was worth every effort to arrive in what was one of the finest views we've ever seen (the huge lake and nearby volcano made dramatic). Highly recommend Nepenthe!

Stayed in February 2025

weather...this is rainforest still with rain, it is amazing

Amazing view Employees are the best!

Stayed in December 2024

Nothing

It is a beautiful place but unfortunately we were there with rain and big wind so no electricity for a few hours obviously not their fault but for the price and place you would think that they would have a back up with generator! We still had a nice dinner with Gordon the owner and the staff were great ! Candle light dinner :) the electricity came back during the night . I am sure with a sunny and hot day that place would be perfect.

Stayed in January 2025

the VIEW! just amazing. we loved the pool

Stayed in January 2025

I imagine that The road is a bit difficult to drive on, if you don’t have a big four wheel drive car, but when you get up there, it’s worth the drive!

The staff went out of their way to help us, when we got delayed due to a delayed flight. The rooms are clean and nice, and the small restaurant below the hotel are a great little treasure with the kindest people ❤️

Stayed in January 2025

the road up the hotel, but it just scares you at first.

Location was as expected: beautiful! You feel like in paradise, waking up with hummingbirds in your front door garden and looking over the lake and the volcano. Breakfast is good and the restaurant for this and dinner is really lovely and quiet, still overlooking that beautiful scenary.

Stayed in January 2025

Great, nice and comfortable room, pool, amazing view, quiet. I do highly recomend

Stayed in December 2024

The accomodations could use a renovation as it is really old.

The view was fantastic and the pool area really great!

Stayed in November 2024

No hot tub (which we had seen as a definite bonus for our trip). Breakfast and restaurant was wonderful but otherwise food not very good (pizza was terrible). Food at El Castillo (bottom of the hill) was wonderful!

Beautiful view. Nice rooms. Restaurant on site. Wonderful and very friendly staff. All were very helpful and kind!

Stayed in December 2024

This place was awesome. we had our own cabin style room with kithcen, dining area, spacious restroom, bath area. It was such a great place. I liked the floor to ceiling glass windows in the living room. Gave a generous view of the lake. Would highly recommend to anyone. I wish I could stay longer here and chill.

Stayed in November 2024

Our unit bathroom had issue with door and hot water was issue at times. Ants in the kitchen unit and no coffee.

Property location is tough to get in but proximity to Arenal Volcano was amazing. And view of lake from the unit was exceptionally good. Breakfast was good too.

Stayed in December 2024

nice quiet, pieceful location.

Stayed in December 2024

Stunning location and beautiful villa with amazing views

Stayed in December 2024

You need a car to access to restaurants and city life

We loved our stay, view is wonderful, people also very kind and attentive to your needs. We get a very nice massage. We recommend

Stayed in November 2024

Brilliant combo of rustic comfort. The terrace with the hanging chair for birdwatching is what sold us in the online pics. The food was delicious. The owner is charming. A great experience!

Stayed in December 2024

Beautiful views, friendly staff, good food and a nice massage

Stayed in December 2024