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Reviews of Elements Hotel & Shops Curaçao This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Hendrikplein Punda, Willemstad, Curaçao

#9 of 56 hotels in Willemstad

Guests' Choice

Review Score

Based on 450 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.5

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.5

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 226 - 250

  • Reviewed: December 17, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s basic but good

    Convenient location with a good price level

    Stayed in December 2024

  • Reviewed: December 13, 2024

    7.0
    Be prepared for anything
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    A rooftop bar was noisy and its personnel was neglecting customers a lot. In example, instead of a glass of wine they brought us a glass of water with a little bit of wine in it.

    Location is excellent, close to the central part of the town. Rooms are good and comfy.

    Stayed in December 2024

  • Reviewed: December 12, 2024

    7.0
    Good
    • Solo traveler
    • Superior King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No complains

    Party restuarant music fire works

    Stayed in December 2024

  • Reviewed: November 27, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom could’ve been cleaner

    Property was close to everything in the city .Staff was great .

    Stayed in November 2024

  • Reviewed: November 25, 2024

    7.0
    It was cool
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All was good

    Location

    Stayed in November 2024

  • Reviewed: November 2, 2024

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Paying for parking

    Location

    Stayed in November 2024

  • Reviewed: September 5, 2024

    7.0
    The lobby & housekeeping staff was very friendly & helpfull! The location was great & everything was on wal
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    AC didn’t work very well & room was too hot! Electric system was 220 instead of 110 (the normal electric system on the island) & therefor you have to have an adapter. Not enough storage for clothes. Room was too small. Room was too basic for the price paid. At the pool there was no shade & it was too hot during the day.

    The location! Bed was comfortable! Housekeeping & lobby staff were very nice & helpful!

    Stayed in September 2024

  • Reviewed: September 3, 2024

    3.0
    I will not recommend and will no go again
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is no AC at the loby, the receptionist wasn’t very helpful , they didn’t include breakfast in our reservation even though we asked for it. Our rooms were separate in different floors and we requested all together .

    The location

    Stayed in September 2024

  • Reviewed: July 27, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 11 nights
    • Submitted from a mobile device

    Would be nice to have a parkingspace for guets so they can park the rental car. That was almost impossible. Idea to offer parking spot in the garage near by for a special fee??

    Service, location, room, friendly staff.

    Stayed in July 2024

  • Reviewed: July 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 5 nights
    • Submitted from a mobile device

    Bathrooms were not cleaned properly. Carpets in the hallway are stained. It's a new hotel, but unfortunately, the finishings seem to have been rushed. Beds were too soft for my liking.

    Shediah and other staff went out of their way to be helpful. Especially when it came to arranging a taxi. Even when at a different location on the island. And providing anything else that we might need.

    Stayed in July 2024

  • Reviewed: June 26, 2024

    7.0
    A great location with friendly staff!
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There was no view in the rooms. Bed as NOT firm, very soft in fact(hard on the back) And the noise on Thursday, Friday, and Saturday night was loud until after midnight!😳

    I love the rooftop! Great 360 view of Willemstad! Nice to have the rooftop pool to take a dip in after a day of sightseeing. Staff was fantastic, could not have been nicer. Very accomodating. Got my afternoon ice from the Cascades bar in the evening. The room was a good size and had everything I needed. I loved the BIG shower! 😉👍

    Stayed in June 2024

  • Reviewed: May 13, 2024

    7.0
    I booked a suite hoping to find a nicely decorated romantic room, this was not the case!
    • Leisure trip
    • Couple
    • Executive Studio Suite
    • Stayed 1 night

    Suite was poorly decorated, not clean.

    Location!

    Stayed in March 2024

  • Reviewed: March 1, 2024

    5.0
    It was ok for the price
    • Leisure trip
    • Solo traveler
    • Executive Studio Suite
    • Stayed 3 nights

    The room has coffee pods but no coffeemachine. When frontdesk was informed about this they said they would put a kettle but the kettle was of no use since the coffeepods are for a coffeemachine. There was no handsoap the first days in the bathroom and when they did put one, it was a used one. The mini lotions and such were of no use since they were all dried up and wouldn't come out of the bottle. There were spotlights in every corner of the room but no main light in the center of the room. There's a window in the bathroom that was covered by a black cloth instead of having nice blinds/curtains. This window made the guest uncomfortable since he didn't know what was behind that window, if it was another room, a corridor...

    The location is great, the view is nice, the room is tidy.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Superior 2 Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Late opening hours for the pool. Rooms should have balconies.

    Ambiance was nice

    Stayed in February 2024

  • Reviewed: February 17, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The large window in the room faces the courtyard and was covered with a large bulky curtain. You really can't open the curtain because you can see directly in the room. The prices in the bar on the roof was pricey. The hotel is still under construction.

    The staff was very friendly! The restaurant on the second floor was fantastic, delicious and a must go to for dinner. It was great for the prices and located in the heart of the tourist area!

    Stayed in February 2024

  • Reviewed: February 5, 2024

    7.0
    Overall, a very good stay. Great location in Punda, near all the shops and restaurants.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    The hot water in the shower was a bit temperamental, and while we asked for a quiet room, we were placed on the 3rd floor, underneath the rooftop patio, so there was a bit of noise from all the chairs being moved around.

    Having bottled water everyday was a nice touch.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    7.0
    Not wow, but not too bad.
    • Business trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    You could see that everything was still under construction. Carpet didn't look too new. Windows weren't too clean. For the price we paid they could've included breakfast. Also a very small pool which is only available for the guests for a short time period because of the restaurant up there.

    Perfect location in the middle of Punda with all the cute little shops. Very easy to find food around. Short walk to the bridge to Otrobanda. The rooftop has a very nice view.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    5.0
    Pleasantly surprised, conveniently located in the Punda, walking distance to everything, worth every penny.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The Barn-door style entrance to the bathroom defective. It kept falling off the rails. We had to keep the door open. The king bed mattress was tired/overused, squeaked with every move. Both problems could be easily resolved by management.

    We liked the centrally located accommodations. The rooftop pool was phenomenal. Hotel staff were courteous and accommodating.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    7.0
    Good
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed

    Stayed in December 2023

  • Reviewed: December 17, 2023

    7.0
    Ok stay for city hotel
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water in the shower

    Location

    Stayed in November 2023

  • Reviewed: November 1, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The pool is very restricted due to the bar they have on the rooftop. They close it at 6pm to open tha bar, so we really didn't enjoy this facilitie.

    The location was great and the staff was very helpfull and kind.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    7.0
    Fantastic and friendly staff and prime location!!
    • Leisure trip
    • Group
    • Studio with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    The dispensers of the soap, shampoo and conditioner need to be emptied, washed and refilled with clean products to avoid a bacteria infection.

    The Location was perfect in the middle of everything..

    Stayed in October 2023

  • Reviewed: October 5, 2023

    7.0
    Nice hotel with good location
    • Business trip
    • Group
    • Superior King Room
    • Stayed 5 nights

    The airconditioner wasn't working properly, but they fixed it immediately!

    The location is great!

    Stayed in October 2023

  • Reviewed: October 5, 2023

    7.0
    Comfortable
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    The internet connection was a bit too slow

    Super comfy bed

    Stayed in October 2023

  • Reviewed: October 4, 2023

    5.0
    Fair
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 4 nights

    No parking

    The location

    Stayed in October 2023

Showing 226 - 250

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