The food was horrible at the restaurants, the pool area is not being cleaned as it should sometimes 2 days we passed and the same dirty wares are still there waiting to be picked up

Stayed in April 2025

The pool and the food were great

Good property friendly

Stayed in March 2025

Definitely the check in staff need additional staff at peak check in and check out times

I like the pool but was not catering for children under 12

Stayed in March 2025

I couldn’t find an elevator at the parking garage

Loved the food , the attention , the place is very comfortable and if i needed anything there was always somebodo help súper quick

Stayed in January 2025

I was disappointed that the room only had European-style outlets, so my American chargers wouldn’t fit. It was an inconvenience since the hotel didn’t provide any converters in the room. Unfortunately, they also didn’t have any available at the front desk for guests who needed them. I also wanted to mention that when we asked for a box of milk for our baby, the person preparing coffee in the cafeteria (right by the lobby/front desk) said they couldn’t provide it, forcing us to make a complaint at the front desk on Sunday, Feb 2nd at 2 pm if management wants to follow up. Additionally, the staff clearing tables and bringing drinks weren’t attentive, so we ended up getting our own water and utensils and had to clean our own table(multiple days). In light of that, I’d actually prefer to get my own drinks if it means the staff can better focus on keeping tables cleaned and properly set.

I had a relaxing stay because the hotel was incredibly quiet, letting me get a full night's rest without any noise. The food options were really diverse, so I got to enjoy something new every day. Overall, it was a comfortable and enjoyable experience that I’d definitely recommend.

Stayed in February 2025

I was charged a further 299. USD for what I dont know. This was in addition to my full payment before the trip. Cant recommend anyone to go there until I get a refund. It is so unfair.

Excellent

Stayed in December 2024

Very helpful staff. Especially “Ivaina” the waiter at the Harbor restaurant. She served us and everyone with love.

Stayed in January 2025

The flies at the Harbour restaurant were terrible.

View, location, access to food 24/7

Stayed in January 2025

Cruisers parked in front of the hotel beach

Wonderfull pool

Stayed in January 2025

Service is horrible.

Location is perfect. I like the concept.

Stayed in January 2025

We were under the impression that it was the adults only side but there were many kids. I understand infants being on the adult side. I felt bad smoking around them and had to move a lot

The food , the staff most were excellent the location

Stayed in December 2024

It was vast. It took a long time to walk from our room to the beach or the restaurants.

The property was new and very clean.

Stayed in January 2025

I was thoroughly impressed by the contemporary design of the hotel and room and the fact that it was fully equipped with all the amenities you need for a comfortable and enjoyable stay. It was indeed an all-inclusive experience. Everything you could possibly think about, the resort had it available for your comfort and convenience. My room was also very clean. I would say that the staff is doing a good job to maintain cleanliness throughout the resort. I also appreciated the fact that even though you are staying at the Rif, you also have access to the adjoining Corendon property to indulge in their facilities and activities. It's ideal because the Rif is the quieter side whilst Corendon is more active; so it was like having the best of both worlds depending on your mood. The Stay-App was also very efficient for making requests for room service and room cleaning, etc. However, making reservations on the app for the restaurants was a bit challenging. Making the reservations in-person worked out more effectively me. The food was really good at the Buffet with a wide variety of options to choose from. There was good flavour in the food and the use of quality ingredients in all food options available. My favorite overall restaurant was Cor & Don's BBQ Restaurant, especially at sunset. The ambiance and the food was top tier there! The staff was also very friendly at the restaurants and the bars. My favourite overall bar was Sunset Beach Bar, with the bartender, Carlos, making some of the best cocktails on the resort. I also really liked the freshly brewed teas at the Mondi Café. I visited there every day to get my fresh lemon and mint brew on mornings. Overall, I would say this resort truly met my expectations.

Stayed in December 2024

They were doing remodelations so having peace and quiet was impossible. Service was not good. The workers actually didn’t care if you were not happy with something on your room or if something wasn’t working. Room service didn’t exist. We asked for it 5 times and it never came

It’s really close to downtown. It’s always clean. The space is really comfortable

Stayed in December 2024

I did have some concerns regarding the dining experience. While the resort offers a wide variety of food options, none of the dishes I tried were particularly impressive. The themed restaurants provided slightly better quality, but the long wait times to get a table were frustrating. It would be helpful if the operation of these restaurants were explained more clearly. For instance, at the steakhouse, I had to wait for the previous diners to finish their meals, even though there were empty tables available. I later learned that the restaurant operates in three seating shifts per evening—information that should be clearly stated at the entrance. Another point worth mentioning is the lack of storage space in the shower for personal products. While the hotel provides basic amenities such as shampoo, conditioner, and soap, I use additional items like cleansing gel and pre-shampoo, and there was no place to keep them except on the floor. Lastly, I noticed that some mirrors throughout the resort had anti-fog features, which I thought was a great touch, but it would be even better if the mirrors in the guest rooms included this functionality as well.

The resort's infrastructure is excellent, with special praise for the impeccable cleanliness and the friendliness of the staff, which greatly enhances the experience. The private beach is a remarkable feature, complete with loungers and sunshades, offering the perfect setting for relaxation. Additionally, I loved the nightly activities organized for guests; the karaoke night, in particular, was very fun and engaging.

Stayed in December 2024

Onky the pigeon that was in the eating area.

Everything about the resort servoce cleanliness food staff location perfect

Stayed in December 2024

The quiet time so i could rest.

Stayed in November 2024

No proper entertainment. Boring weekend nights

Clean pool and rooms. Nice Gym. Good variety of food

Stayed in November 2024

Wait times for dinner some nights.

Great location. Had access to two resorts.

Stayed in November 2024

I believe more entertainment options and additional staff are needed in this area. It also seems that some staff members aren't treating guests kindly.

The hotel is very nice, very clean and comfortable and with delicious food

Stayed in October 2024

None.

The accommodation was perfect. The possibility to switch between to 2 Hotels was very convenience. We could've spend a relaxed day at The Rif but also enjoy the facilities of Mangrove.

Stayed in October 2024

The smell from the water at the mangrove vegetation It is the water that sits there

Everything was perfect

Stayed in October 2024

Just that on the first day off arrival we asked for a steamer that was included in the room and a ashtray but was not full filled after so many times asking until the last day that we had to leave we got the steamer.

Everything was wonderful.

Stayed in October 2024

That it was still possible to get some food at 10.30 in the evening

Stayed in October 2024