Nothing

Good choice at breakfast

Stayed in January 2025

Nothing at all.

A well-placed hotel in Wernigerode on one of the main streets through the town. The room had an excellent bathroom and the selection at breakfast was just right for me, with very friendly staff.

Stayed in January 2025

The breakfast is amazing.

Stayed in December 2024

A bit complicated if you have a kid trolley, but taking into account the age of the building it’s understandable.

Stayed in December 2024

Our room had inconvenient stairs leading downwards when opening the door and the room was pretty small. Other rooms however are much better situated.

Very central and convenient, clean, great breakfast.

Stayed in November 2024

Great location

Stayed in September 2024

Our room was on the upper floor. The stairs were steep and there was no lift. The room we had faced south and was very hot when we arrived, and no air conditioning. A notice on the website that the restaurant was closed on Sunday would be good. We arrived on a Sunday and had to walk into the town to find a meal. Not a big deal, there were plenty of places to choose.

The room was clean and comfortable. Secure car park (for a smallish fee). The food was good. The staff were friendly. The restaurant is very popular and busy, but service was good.

Stayed in September 2024

These are not dislikes, simply advice to make your (recommended) stay more convenient. Check in is only staffed from 15:00, it’s a well refurbished old building which has no lift so beware of stairs to all floors if you’re not very fit. Although the hotel description says it’s possible to book a parking space they really mean PRE BOOK to be sure of getting one.

Location and price

Stayed in September 2024

Check in experience poor. Had explicitly booked a twin room. Was given a double room and had to fight to get receptionist to separate beds. Beds had nylon sheets - totally unacceptable for a hotel of this standing these days

Good breakfast (breakfast staff members were very hardworking and helpful) Good central location

Stayed in July 2024

Stairs

Good Breakfast

Stayed in June 2024

Excellent restaurant attached. Sunny courtyard

Stayed in June 2024

The check-in process could have been smoother (we arrived early afternoon, and had to wait quite a while for someone to answer the phone and check us in). The evening food in the restaurant (at least for vegetarians) is disappointing. It has the feeling of all being processed, and nothing freshly made.

Lovely, modern room. Convenient location (for town and train station). Lovely breakfast, and super friendly breakfast staff. Good quality WIFI connection.

Stayed in June 2024

We found the semi-independent relationship between the the hotel and restaurant, both in the same building-complex, rather odd. One result of this is that the hotel's reception is not manned throughout the day, which meant that we never really go to know its staff. Another is that if hotel guests want to eat lunch or dinner in the restaurant they have to reserve a table directly with the restaurant staff. In addition, although we found the restaurant staff generally friendly, they could be rather prescriptive, even 'bossy', in making a booking or, indeed, in eating breakfast, when they appeared over-anxious as to who should sit at what table. As far as the hotel itself is concerned, we were lucky to have warm sunny weather when we were there, but found that this made our room over-warm at night. We couldn't find any sign of an air-conditioning unit and could only hope that at the height of summer the hotel will provide electric fans for cooling.

This is a medium-sized hotel/restaurant housed in fairly recently refurbished buildings and very conveniently located for the railway-station, Altstadt and Schloss. Our room was smallish but very modern and clean. Although it overlooked the courtyard of the restaurant, good windows and a strict 'no noise late at night' policy meant that we were not disturbed. The hotel also offered a good breakfast, and all was at a very reasonable price.

Stayed in May 2024

Breakfast

Stayed in April 2024

No lift to second floor and outside staircase to first floor. My bag was light and the weather dry so not a problem with my stay.

The quietest hotel I have ever stayed in. Lovely room, great breakfast, easy walk from the railway station, friendly staff.

Stayed in April 2024

My only real gripe is that I would've expected a little more of the interior decor given the cost of the rooms.

This hotel is ideally located and has a fabulous breakfast; the beds are sumptuous, and the rooms are clean.

Stayed in December 2023

Check-in took a while, apparently the place is not ready for more guests showing up at once.

The room was small as well the bathroom, but it's an old wooden building so one should not expect spacius rooms. The floor is uneven which was quite funny :) Breakfast was very delicious and there was a large choice.

Stayed in August 2023

N/a

Clean, wonderful staff, fantastic location, secure parking

Stayed in September 2023

The parking for the hotel is not on site, it is 2-300 metres down the road, which is a problem when checking in and out, unloading and loading your cases in and out of your car. But the biggest problem is that you seem unable to get a drink after 9.00pm. we had been out for food at a different restaurant and when we returned to the hotel just fancied a night cap before bed, we asked in restaurant if we could get a beer as we were staying upstairs only to be told ,No, even thou the restaurant guests were being served beer till around 10pm, which sort of spoiled the night, a bit. But knowing this now, would stay there again

The location and room was excellent, the bed was super comfy. but the breakfast was amazing, all you could eat continental breakfast, but did find a hot server with sausages, bacon and eggs which was unexpected but wonderful all the same. The only thing I could mention which is a small point, maybe some English labels on the on some of cereals.

Stayed in September 2023

Room just a little small and a shame it didn't have tea / coffee making facilities

Excellent breakfast and location

Stayed in August 2023

The room window is facing the hotel inner courtyard which is also used as the outdoor dining area for the hotel restaurant so it can be a little bit noisy in the early evening but it is all quiet at night. In the morning it can be difficult to find a staff at the reception.

The hotel is situated on the northeast end of Breite Straße, the main street of Wernigerode and it is not far from the main train station. The room is comfortable. Wi-fi is good. I like the breakfast here. There are several selections to choose from, both hot and cold items. Please note that the hotel reception access is on Grüne Straße which is a side street off Breite Straße.

Stayed in July 2023

Nothing all was very much to my liking!

The breakfast included a wide range of meat slices, cheeses, jams, honey, fruit, müsli, yogurt, scrambled eggs as well as different breads and rolls, also an ample amount of coffee and different teas plus juices! I was super happy with it all. Also one can enjoy afternoon tea as well as dinners at the hotel's restaurant, with value for money choices and delicious dishes which had a great choice for vegetarians.

Stayed in June 2023

None.

Good location. Kindly staff. A very clean and comfortable room. Excellent breakfast buffet. Highly recommended.

Stayed in October 2022

Be aware there isn't a lift so regular use of the stairs are involved.

Friendly Staff and perfect location for town and railway station

Stayed in September 2022