Top Service an der Rezeption

Stayed in February 2025

There was nothing I didn’t like.

It was attractive and glamorous and stylish and so cosy and had a great history.

Stayed in December 2024

A bit away from where we wanted to be

Pleasant quiet and efficient

Stayed in September 2024

The room could have had one more piece of furniture, another chair for example, as it was really big.

All round excellent stay, with great service and facilities, comfy room and excellent breakfast.

Stayed in August 2024

The location is very good. The room was bright. There were beautiful views from the balcony. The bed was big and very comfortable. Breakfast is varied and very tasty. The service staff also offered us a hot breakfast, which was included in the menu. We really liked the service staff. At the reception, we were met by very polite and smiling staff. Any questions were answered quickly. They also recommended a good restaurant in German style. Thank you for such service!

Stayed in June 2024

Our only small criticism would be that the restaurant was often closed in the evening to hotel guests if it was privately booked for large groups or family celebrations. That was a slight shame, because on the one evening, in a ten day holiday, we were able to book a table we had the most excellent meal and service. The kitchen staff prepared us a delightful meal. We would consider it to be one of the best we had in Berlin on our ten day holiday. If you can book a table, then we thoroughly recommend dining there.

The location of this very comfortable hotel was excellent. Close to a small grassed square which was pleasant to sit in if the weather permitted. And next to a convenient bus stop for a short journey to a very useful train station, Zoologischer Garden, for great transport links to the rest of the city. S Bahn and U Bahn. The hotel is very well appointed and tastefully decorated. From the moment you first walk in you are greeted by the welcoming, helpful and friendly reception staff led by Maria. They all speak English very well too. Then on to our room on the fourth floor, accessed by two modern lifts. Our room was a delight. An exceptionally comfortable, large bed. Great fresh cotton bed linen, changed every few days by the very efficient housekeeping staff, who serviced our room every day and cleaned and refreshed our bathroom. And of course made our bed and hoovered the plush carpets. Our bathroom had a large lit mirror and small vanity mirror, hair dryer and daily replenished toiletries of great quality. A separate toilet cubicle and separate large walk in shower. The room also had a large screen TV with ample channels. It was conveniently mounted on a floor stand which meant it could be swivelled around to view from the bed or turned in the opposite direction to view from two very comfortable, leather, easy chairs complimented by a leather foot stall. These were either side of a stylish desk with table top lamp and easy access usb ports. The room also has ample wardrobe and cupboard space. Of course there is a room safe too. Outside we had a very nice, large balcony, with chairs and table, and a great view of the pretty tree lined street. On the ground floor is a very stylish restaurant with outside and conservatory dining areas. As for the open kitchen we can’t praise it enough. Breakfast was plentiful and deliciously cooked, catering for all types of world breakfast tastes.

Stayed in May 2024

Went to Berlin for a weekend break and am Steinplatz was an excellent hotel. rooms were clean and spacious with good amenities. The breakfasts were lovely with lots of choice. Location was great as the hotel is located away from the hustle and bustle but not too far to get anywhere such as the train station. Staff were very helpful.

Stayed in April 2024

It wasn’t as central as I thought but this was just me not looking closely enough at location when I booked.

Loved that it felt small and intimate but with the same luxuries of a bigger hotel.

Stayed in May 2024

_

Loved the decor, very chic and stylish. With an absolutely gorgeous restaurant - both the food and the ambience.

Stayed in March 2024

Perfect, friendly staff, clean facilities . Breakfast really nice.

Stayed in April 2024

Nothing

Very friendly staff, especially at the reception desk. Very beautiful girls, with a professional approach to their duties, I will want to return to this hotel again, thanks to Christina’s care

Stayed in April 2024

Breakfast and the staff were highlight of the stay.

Stayed in February 2024

The accomodation was good. Comfortable bed, good wifi. Excellent breakfast. Reasonable distance to S-bahn.

Stayed in February 2024

Nothing

Lovely boutique hotel; nicely appointed rooms, great bar and restaurant on property, close to shops and restaurants in the adjacent neighborhood. The staff is very helpful and is committed to making your stay peaceful and enjoyable.

Stayed in January 2024

Everything was superb … no negatives

Absolutely superb, excellent customer service from all staff . The bar staff were exceptional, will book again next year :)

Stayed in December 2023

Cold floors in the bathroom

Parking

Stayed in November 2023

Excellent location. Excellent breakfast.

Stayed in November 2023

Staff, breakfast, room, location

Stayed in November 2023

Nothing

Lovely

Stayed in November 2023

Maybe one additional English speaking channel on TV

The room size was excellent. The shower fabulous. And the bed was bery comfortable. Having a desk was a bonus.

Stayed in October 2023

No complaints.

Very comfortable room and bed. Well appointed bathroom, good, warm shower, very good storage.

Stayed in September 2023

The staff in the bar we're not very friendly.

The quality of the rooms, finishes, towels and linens, staff professionalism, cleanliness and location.

Stayed in September 2023

Air con in room was a bit noisy if you wanted a higher setting.

Morning breakfast location and choices of food were superb. Very good quality. We ate very well. Coffee was great. That's always important! The room was spacious, gorgeous shower, very comfy bed, very quiet room, Location was a calm, pretty area of the city. Lots of super restaurants. Within walking distance of the Berlin Bus stops so that we could easily get to places further afield, such as Alexanderplatz.

Stayed in August 2023

A lovely boutique hotel with nice rooms and pleasant staff. The location in Charlottenberg is lovey.

Stayed in September 2023