The staff at reception finish work early, so you can't even leave your luggage at the hotel until 18:00 or later. The area around the hotel was a bit creepy in the evening to walk alone

Expectations were a bit higher. Basically everything is clean, easy to get anywhere in the city, a normal hotel room, but more like to stay overnight for a couple of days at most.

Stayed in December 2024

the neighbourhood felt unsafe and there needs to be a light in the shower as its very dark

the room was nice and clean and breakfast was good, friendly staff

Stayed in October 2024

The breakfast options are very, very poor. Not even scrambled eggs or sausages. Vegetables tasted odd.

Great hotel. Clean.

Stayed in October 2024

The tram was driving under the windows... Very annoying trying to fall asleep

The room was nice, clean and modern

Stayed in August 2024

Small hotel but very clean and staff very friendly. Convenient location to walk to the centre. Small rooms but didn’t need more.

Stayed in June 2024

Nothing to dislike

I thought the property was actually nicer in reality than it looks on the website. Very clean and pretty quiet at night considering the tram line runs outside the hotel. Location is just outside the city centre which is 2 stops on the very regular trams. Good breakfast . The hotel was very reasonably priced compared to many others when I was there for the euro 24 football match in the city.

Stayed in July 2024

The room lacks light and was very dark, the location was a bit far from the main city centre but public transport is easy to catch. Breakfast was expensive and there was not much variety for the price.

The rooms were clean, the staff were very friendly and very helpful. Beds were very comfortable.

Stayed in June 2024

Easy access area from the main train station with 2 or 3 tram lines. The staff are super friendly. There are many Arabic shops and resturants around the hotel that was not to my taste.

Stayed in May 2024

Location, cleanliness, facilities.

Stayed in May 2024

The room was quite warm and we needed air.conditioning all night. There is a lot of noise because of trams (early morning). We missed having tea/coffee making.facilies in the room.

We liked the large and modern room and facilities. Lovely bathroom and shower. Location and convenient car parking (£7). Helpful staff

Stayed in May 2024

Staff was perfect and very forthcoming

Stayed in April 2024

The bathroom heater knob didn't work, hence it was super warm inside, which I didn't mind personally, but felt like a waste of energy to keep the bathroom that warm.

The Hotel is well located, close to tram and train stations. The staff was helpful and friendly. The room was modern and very clean, and the shower was hot and the pressure was excellent.

Stayed in November 2023

If your is facing the street with the tram, be aware that it will be very loud-even at night-with opened windows. With the windows closed, I found the rooms to get very warm and stuffy very quickly

Spacious modern rooms

Stayed in September 2023

No bottle of water in the room upon arrival (a small detail but it makes a big difference), otherwise nothing to say really!

The staff was friendly and very helpful, they all spoke English very well.

Stayed in September 2023

the district where the hotel is located doesn't seem safe - lots of gambling establishments, hookah bars, shawarma, and other east food places, at some point I was feeling like I'm somewhere in Morocco or Cairo, but not in Germany it is good that the tram stop is very close, so just hop on the tram and go to the city center

- modern hotel, big room, clean - lady at the reception helped us to drive in hotel parking, which had plenty of free space and costed only 8 euros per night - only 4-5 train stops to the city center

Stayed in August 2023

No air conditioning, there were fans but they were quite noisy and blew cool air onto your face..... The street was very noisy so the window had to be shut at night.

Nice big room, comfy bed, big bathroom. Friendly staff and decent WiFi. Good tram connection but also within easy walking distance to the centre. Good value for money

Stayed in July 2023

No AC, bad for Staying in the summer time.

Location

Stayed in July 2023

I think the only thing I didn't like was that if you walk only one street looks like you're in a different city, more dirty, with ugly walls and a weird atmosphere.

The location was really good. Was really close to the downtown and in 3 minutes walking you are on a stop from the Strassenbahn. They have the own restaurant and a bar. The breakfast was amazing and with to many options. The room was really pretty, nice and cozy. We choose a room with air conditioner because the weather was to hot when we been there. They have the own parking place for only 8 euro per night. And the staff was really nice all the time.

Stayed in June 2023

Maybe have tea and coffee facilities in the room as this would have made it perfect. Maybe cooked breakfast in the option although there was so much to chose from.

Hotel Atlas are doing a great job. Melanie's emails before arriving were so helpful and brilliant so thank you as it made the journey so easy. Location is only about 5 minutes on the tram ( 1 or 3), the room was tastefully done, the bathroom was fabulous and the bed and pillows were probably the most comfortable in 40 years of travelling!!. I dealt with Stephanie on the desk most and her customer service was fantastic, nothing was too much trouble and she was patient and kind. Also the young guy on the desk was also helpful. Glad there was air con in the room as weather was very hot. WELL DONE ALL of you as you are doing a great job.

Stayed in June 2023

no AC in room, extremely poor ventilation unless window opened into noisy street

location and super friendly staff. value for money

Stayed in May 2023

They clean the room but they don't change the towel and they didn't fix the bed.

I like all the food specially the bratwurst, gemüse and apfelsaft

Stayed in April 2023

The main disadvantage was the location, which was a little way from the city centre. We had to use a tram to commute between the two. Not a major issue.

On the whole very good hotel and breakfast although on Monday we were later going down to breakfast. A number of options had disappeared and were not replaced.

Stayed in October 2022

Nothing

Amazing choice of options. I loved the rasberry yougurt with granaloa and chocolate. An amazing coffee machine any kind of coffee with a push of the button. Nice selection of Cheese.

Stayed in November 2022

I had a couple of issues unfortunately which were a bit of a nuisance. my room had not been cleaned since the previous guest on my arrival. the receptionist did arrange another room for me but I had to move again 2 days later because they were fully booked. when I was moved to my new room the traps were very loud which effected my sleep and my bathroom flooded from the shower because the drainage was blocked.

staff were all very friendly and helpful and it was situated close to the tram links

Stayed in October 2022